Jiwa Jawa Resort Bromo

Jiwa Jawa Resort Bromo Reviews

Jiwa Jawa Resort Bromo

Jl. Raya Bromo, Wonotoro, Kec. Sukapura, Kabupaten, Wonotoro, Sukapura, Probolinggo Regency, East Java, 67254, IndonesiaSee Hotel Details
Jiwa Jawa Resort Bromo
Jiwa Jawa Resort BromoJiwa Jawa Resort BromoJiwa Jawa Resort Bromo
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1 night

Guest Reviews

7.5/10
76 review
Verified reviews
Location8.1
Amenities6.9
Service7.7
Cleanliness7.4
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All reviews(76)
Positive reviews(66)
Reviews with photos/video(26)
Amenities were average(16)
Awesome stay(15)
Great service(14)
Classy environment(13)
Convenient location(11)
Negative reviews(10)
Anna Maria Campagna
Deluxe Double Room
Stayed in Nov 2024
Traveling with friends
8 review
10/10
Outstanding
Posted on Dec 29, 2024
We really enjoyed our stay at this resort. Rooms were super clean and the structure is well maintained.
Devie Caroline
Executive Room
Stayed in Sep 2024
Family
3 review
10/10
Outstanding
Posted on Oct 15, 2024
Very nice and cozy, but I think the menu of breakfast should be added more varieties
Guest User
Superior Double Room
Stayed in Apr 2025
Traveling with friends
1 review
6.5/10
Posted on May 13, 2025
no wifi siginal in yiur room……..
Fizalzli
Deluxe Double Room
Stayed in May 2023
Traveling with friends
19 review
10/10
Outstanding
Posted on Jun 11, 2023
One of the beautiful hotel I have been … nice and clean, nice view, food and friendly / helpful staff.
Ridwan
Executive Room
Stayed in Jun 2023
Family
1 review
6.5/10
Posted on Jul 19, 2023
It’s overpriced hotel considering everything is so-so
Wenbenben
Executive Room
Stayed in Jul 2025
Family
7 review
6.0/10
Posted on Aug 4, 2025
First of all, I give Ctrip a perfect score for their handling of the situation. 💯 We stayed at this hotel, supposedly the most expensive and luxurious, located at the foot of the volcano. The environment was indeed quite nice. However, driving distances between attractions in Indonesia are quite long, and the temperature difference at the foot of the volcano is quite large. The three-hour drive was exhausting in itself. After dinner, we returned freezing cold. We wanted to take a shower and get to bed. We had to get up at two o'clock to watch the sunrise. No hot water? Can you believe it? After talking to the front desk, we had to change rooms while dragging three 28-inch suitcases. After visiting the volcano, we returned dusty and shivering. No hot water again mid-shower? Can you believe it? We called someone to check it out. They made me wait for half an hour, and after that, it was barely warm enough for me to shower. This isn't the only hotel nearby. A high price doesn't necessarily mean a perfect experience. Ctrip was always trying to help me coordinate and calm me down. The Chinese people traveling with us booked the room using another app and had to take a cold shower.
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Guest User
Superior Double Room
Stayed in Apr 2025
Couple
7 review
6.0/10
Posted on Jun 5, 2025
The room is very small, with no space for suitcases; The facilities are very simple, with a small broken hair dryer; The walls of the bathroom are moldy. The Internet says that this is the best hotel in the area, I don't know if it's true, but it is indeed close to Bromo, and it can be reached in 1 hour and 10 minutes without traffic jams.
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QinzeixianqinwangnvshiWendy
Superior Double Room
Stayed in Apr 2025
Traveling with friends
20 review
10/10
Outstanding
Posted on May 6, 2025
The high score is mainly for the hotel's location and public area environment! The hotel is only 6km away from Bromo Seruni Viewpoint on foot, which is very convenient. The hotel environment should be considered nice in the volcano village. Facilities: The room facilities are very very very average, not as good as domestic economy hotels Hygiene: The room hygiene is not good, it is recommended to bring disposable sheets and quilts Environment: The hotel environment is very good. After watching the volcano, the restaurant is perfect for sitting in the sun and drinking coffee~ Service: Very good Restaurant: The hotel restaurant provides breakfast and dinner, the taste is good, and the variety is also OK~
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YE
Deluxe Double Room
Stayed in Jan 2025
Family
36 review
10/10
Outstanding
Posted on Feb 7, 2025
The restaurant is great, the scenery is beautiful, the staff is friendly, the room facilities are average, but it is good in the mountains. The hotel has a beautiful environment and indoor play facilities for children.
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Guest User
Deluxe Double Room
Stayed in Jun 2025
Traveling with friends
76 review
2.0/10
Posted on Aug 12, 2025
I highly do not recommend this hotel. The room facilities are very average, there is nothing around, the linens are particularly dirty, and the breakfast is the biggest highlight!
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Kalopsiiaa
Deluxe Double Room
Stayed in Dec 2024
Couple
6 review
8.0/10
Very Good
Posted on Feb 8, 2025
Overall, it's within the passing line, no merits or demerits. Advantages✔️: 1. It's still close to Bromo. We set off at 2:30 in the morning to watch the sunrise, and it was just over 3 o'clock when we arrived at the cafe next to the observation deck. We had to wait until 5 o'clock to go to the observation deck to wait for the sunrise. So I don't think it's necessary to go so early. 2. The hotel is very beautiful and artistic. 3. The service staff is very enthusiastic. Disadvantages❌: 1. It feels that the infrastructure of the whole Surabaya is relatively poor. The hotel has no elevator (although it only has 2 floors), but it's too painful for people who carry a 30-inch big box and encounter rainy days. 2. The food in the restaurant should be the bottom meal of the whole trip. There are basic white rice types, but don't expect too much taste.
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Guest User
Superior Double Room
Stayed in Dec 2024
Family
75 review
9.0/10
Great
Posted on Jan 20, 2025
The environment is very good, with plenty of hot water, 4 bottles of drinking water provided, a good restaurant, delicious meals and polite staff. It is considered good among the surrounding hotels and is worth choosing in the area where you can see the volcano.
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solez
Deluxe Double Room
Stayed in Dec 2024
Family
9 review
8.0/10
Very Good
Posted on Jan 15, 2025
Environment: Located on the mountainside of BROMO, very beautiful! My sister said it was like a scene from Harry Potter, quiet but safe! It only takes half an hour to get to the top of the mountain for sunrise without traffic jams, but you need to prepare for 3 hours to set off because there will be traffic jams. Service: Super good! The first time I enjoyed AFTERNOON DESSERT, it was the kind that could be full, so real! But be careful, they are all Indonesian specialties, so friends who are not used to it should avoid thunder. Transportation: Basically, the road to the hotel is smooth, and it takes less than 3 hours to get to the central area of ​​Surabaya. It takes 2 hours from the hotel to Surabaya JUNADA Airport. Hygiene: Very old, the quilt is damp and musty! 😫😫😫 I don’t know if it has something to do with the rainy season. . .
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Daxiongmaosihao
Deluxe Double Room
Stayed in Dec 2024
Couple
80 review
10/10
Outstanding
Posted on Jan 16, 2025
Very satisfied with the hotel's environment, style and service, a big thumbs up!
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Maisie Z
Deluxe Double Room
Stayed in May 2025
Traveling with friends
45 review
6.0/10
Posted on Jun 26, 2025
The experience was average. The room was very cold, and the front desk staff was not very enthusiastic. We checked out at 12 o'clock, but before 11:30, they kept urging us to pack our bags and check out.
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