Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.2
Service9.4
Cleanliness9.4
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All reviews(2358)
Positive reviews(2328)
Reviews with photos/video(702)
Friendly front desk staff(517)
Delicious breakfast(230)
Convenient parking(185)
Fantastic river view(182)
Large rooms(129)
Perfect for business trips(110)
Awesome gym(69)
Tasty coffee(21)
Negative reviews(30)
M441859****
Comfort Sunshine Twin Bed Room (Extra Wide Space + Comfortable Sleeping)
Excellent view, very clean environment, I would love to come back again some day.
Response from Property: 【免費健身房】【商務打印服務】【近世界荷花博覽園】尊敬的賓客: 您好!非常感謝您對小香如此的青睞和喜愛!前進的腳步永不停歇,為了您的信賴,小香將更加堅持不懈,沉香堂酒店永遠屹立於這個城市,等候您的來臨!不見不散哦!祝:笑口常開^_^
M45878****
Comfort Sunshine Twin Bed Room (Extra Wide Space + Comfortable Sleeping)
Stayed in May 2024
Business traveler
5 review
10/10
Outstanding
Posted on Jun 13, 2024
It was a great stay. The hotel is very big. Xiaogu’s service at the front desk was very good. Like it and recommend it.
Original TextTranslated by Google
Response from Property: [Free laundry and drying] [Free gym] Dear guests: Hello! The stream flows slowly and the time is soft. Thank you for your support. We will continue the good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life every day!
M19882****
Comfort Sunshine Twin Bed Room (Extra Wide Space + Comfortable Sleeping)
Stayed in May 2024
Family
29 review
10/10
Outstanding
Posted on Jun 12, 2024
The service attitude of the hotel is indeed very good, very warm and thoughtful, the environment is elegant and clean, the river view room has an unobstructed view of the lake, it is very good, there is a wetland park in the back and the gymnasium in front. The receptionist at the hotel, Ms. Xiao Li, is very helpful and free. We changed to a double bed room, and any problems were solved in a timely manner. The service was very heartwarming. The room was clean and tidy, with complete facilities and equipment. The breakfast was rich and varied. The parking lot was guarded by professional security guards and parking was free.
Original TextTranslated by Google
Response from Property: [Free parking] [Riverview Teahouse] [Near the city gymnasium] [Near the Immortal Pavilion]] Dear guests: Hello! Thank you very much for your favor and love for Xiaoxiang! The pace of progress will never stop. For your trust, Xiaoxiang will be more persistent. Chenxiangtang Hotel will always stand in this city, waiting for your arrival! See you there or not! Wish you always smile ^_^!
M519749****
Light Enjoyment Scenic Twin Room (Panoramic Floor-to-Ceiling Windows + Pressure-Relief Good Sleep)
Stayed in May 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 14, 2024
Xiaoli at the front desk provided good service, very satisfied
Original TextTranslated by Google
Response from Property: [Business Printing Service] [Near World Lotus Expo Park] [Free Gym] Dear customer, hello! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
M532922****
Comfort Sunshine Twin Bed Room (Extra Wide Space + Comfortable Sleeping)
Stayed in May 2024
Traveling with friends
2 review
8.0/10
Very Good
Posted on Jun 14, 2024
I think it's pretty good
Original TextTranslated by Google
Response from Property: 抱歉給您不好的體驗,一定是有我們服務不到位的地方讓您未能給予5分滿分評價,後續我們一定會加強培訓,為客人提供滿意服務。您可以看下近期的評價,已經沒有客人反映類似的問題了。期待您能聯繫我們,幫助我們進一步改進,為客人提供更好的服務。
M756051****
Comfort Sunshine Twin Bed Room (Extra Wide Space + Comfortable Sleeping)
Response from Property: 【免費洗衣烘衣】【免費健身房】【商務打印服務】 點一盞燈兩處清冷憶三四場浮生;五六情分八九夢痕竟十年空等。執此一念,等您許久,如今終於等到您!酒店設有免費停車場,專人看護,酒店地理位置優越,出行方便,周邊景點聖蓮島、靈泉寺、宋詞博物館都衹需五分鐘車程。祝:事事如意!
Response from Property: 【免費停車】【免費洗衣烘衣】【免費健身房】【商務打印服務】【近世界荷花博覽園】尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Response from Property: 【免費停車】【免費洗衣烘衣】【免費健身房】花兒渴望着陽光的普照,小香的心呀,盼望看到您的滿意一笑。酒店地處觀音湖濕地公園內,市體育中心正對面僅幾十米距離,離萬達購物廣場也衹需5分鐘車程,酒店支持專票普票出具,為感謝所有親們的支持特意將退房時間延遲至15:00,酒店配有豐富的營養早餐讓您足不出户即可享用美食!祝:生活愉快!
M507523****
Light Luxury Romantic Double Bed Room (Landmark City View + Couples Sofa)
Response from Property: 【免費停車】【免費洗衣烘衣】【免費健身房】【商務打印服務】【近世界荷花博覽園】尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
_CFT010000000409****
Comfort Sunshine Twin Bed Room (Extra Wide Space + Comfortable Sleeping)
Response from Property: 抱歉給您不好體驗,關於您提到的房間設施老舊、花灑損壞、燈牌影響睡眠以及維修響應不及時等問題,我們已第一時間進行全面排查與整改,並對相關工作人員進行培訓,後續會加強設施設備的日常檢修及維護。您可以看下近期評價,已經沒有客人反映類似問題了。期待您能聯繫我們,讓我們進一步改善,讓更多客人得到好的服務。