Suifenhe Shengshi Hotel

Suifenhe Shengshi Hotel Reviews

Suifenhe Shengshi Hotel

No.159 Tongtian Road, Suifenhe, Heilongjiang, 157300, ChinaView Hotel Details
Suifenhe Shengshi Hotel
Suifenhe Shengshi HotelSuifenhe Shengshi HotelSuifenhe Shengshi Hotel
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Suifenhe Shengshi Hotel Guest Reviews

4.5/5
Good
316 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(316)
Positive reviews(296)
Reviews with photos/video(18)
Awesome amenities(70)
Great value for money(50)
Friendly front desk staff(18)
Well decorated(14)
Well designed(12)
Clean bedding(9)
Strange smell in room(8)
Located downtown(7)
Negative reviews(20)
Guest User
Discount Twin Room
Stayed in Oct 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Nov 3, 2024
Have been there twice. First time just called and made a reservation, second time booked in trip.com. No problems with living, comfy beds, air conditioning, water, bathroom equipment all there. The location is the best.
Allie92
Discount Twin Room
Stayed in Apr 2024
Solo travelers
4 review
1.0/5
Posted on Apr 13, 2024
I’ve honestly never been more disgusted by the hotel room. Smoking allowed everywhere and whole place smells like 90’s strip club and you’ve to sleep on the bar. I’ve literally had to sleep with my clothes on because room was so dirty I was afraid to take off my shoes.
Guest User
Cozy Queen Room
Stayed in Oct 2023
Business travelers
16 review
4.0/5
Very Good
Posted on Oct 25, 2023
Good location, new clean room, good workers, near restaurants and shops
Response from Property: Thank you for your evaluation, welcome to visit us next time🌹
Kate
Family Room
Stayed in Feb 2024
Family
4 review
2.5/5
Posted on Feb 17, 2024
Too old and not clean…
Paul adredis
Discount Twin Room
Stayed in Dec 2024
Couples
5 review
1.0/5
Posted on Dec 23, 2024
The hotel is in a very bad condition, not as advertised. The accommodation is old and very scary. The room smells musty, dirty, there are writings under the table, very scary. The condition is desolate. We could not stay until we had to check out immediately. Unacceptable, bad, should be improved. The hotel is old, like 20++ years old.
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Guest User
Discount Twin Room
Stayed in Dec 2024
Solo travelers
24 review
5.0/5
Outstanding
Posted on Dec 24, 2024
The location is good, right next to the central square in the city. The staff is very friendly
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Guest User
Business Queen Room
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 4, 2024
The price is quite affordable, and the room is large and well-ventilated, which I like. It is a wooden structure and the sound insulation effect is quite good. It was a very comfortable stay. I will come again next time!
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Guest User
Discount Twin Room
Stayed in Nov 2024
Couples
19 review
5.0/5
Outstanding
Posted on Nov 27, 2024
The decoration is cozy and comfortable, the facilities are complete, the Wi-Fi is fast, and it is clean. The boss is very, very enthusiastic. I hope he will continue to run the business and choose his home next time I come! ! !
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Лихачева
Business Triple Room
Stayed in Mar 2024
Family
3 review
2.0/5
Posted on Mar 27, 2024
Everything that is written in the reviews of the hotel is made up! The only advantage is the location, opposite the main square. Upon entering the hotel, you are greeted by the acrid smell of mold, mixed with the stench of tobacco smoke and something else! The room also smelled of mold. It was very dirty, everything was ancient, it was unpleasant even to use towels after this. Not like taking a shower.
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6/9
Response from Property: We apologize for the unpleasant experience you had, we have made improvements.
Guest User
Cozy 2-bed Room
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 20, 2024
The room was great. Two large beds, very comfortable, 4 people can sleep in. The price-performance ratio is really great. There is also a carpet in the room, so I don't have to worry about my son falling. It's very comfortable to live in.
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Guest User
Discount Twin Room
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 18, 2024
This hotel must give me good reviews. The boss said that we are little potatoes from the south and must be taken care of. He said that it was not very busy in winter, so he upgraded me to a regular-priced room for free. Thank you very much to the boss. The first photo The picture was taken in the room, and the square is right outside the door, which is the busiest place in Suifenhe. Friends who come to Suifenhe, I sincerely recommend it. The most important thing is that the price is not high. Thanks again boss
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Guest User
Discount Twin Room
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 18, 2024
The location is good, just outside the square, and a three-minute walk from Maxim Western Restaurant. I checked that Maxim is a must-eat when you come to Suifenhe. The boss was also very enthusiastic and gave each of us an orange. He patiently introduced us to local tourist attractions. I will stay at his house next time I come to Suifenhe.
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Guest User
Business Queen Room
Stayed in Jan 2024
Travel with friends
4 review
1.0/5
Posted on Jan 14, 2024
The hotel dedicated to staying in Maozi has a very poor environment. The old man at the front desk had a very bad attitude and wouldn't even give him a disposable slipper if he asked for it. If you are not afraid of being infected with athlete's foot, you can try staying there. The hotel environment is very bad. There are urine stains on the toilet flush button and cake stains on the stalls. Five-star negative review!
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Response from Property: Hello customer, first of all, I am sorry to bring you an unpleasant experience. Our prices are not high, so we do not provide disposable free slippers. We need to improve this. In the future, each room will be equipped with free slippers, because we are a port city and every hotel will receive foreign guests. I hope you can understand. As for the old man you mentioned, I also accept your criticism and suspend his work at home to practice smiling. He just speaks a little straight, not in a bad attitude. Thank you for your understanding. We must strengthen the management of hygiene. All employees accept your criticism!
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Guest User
Cozy Queen Room
Stayed in Nov 2023
Couples
1 review
1.0/5
Posted on Nov 15, 2023
Facilities: The whole house was quickly renovated. There was a smell when entering the hotel. It hurt my eyes in the house. I didn’t want to breathe. I didn’t stay. I just left. The merchant told me that I couldn’t cancel. Environment: The sheets are not as big as the bed and a section of the mattress is missing. Service: quite indifferent service with a confident and natural attitude. My family is like this. I can't help it.
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6/11
Response from Property: Hello, I'm sorry for the inconvenience. First of all, let me explain that we didn't do a quick renovation. We renovated in March this year and didn't start business until mid-September. We used environmentally friendly materials, so please rest assured. We also found a professional formaldehyde tester to test it. There is no problem. This room type has always been sold very well and is very popular with customers. There is no smell. We had a strong temperature drop during the days you came, and the waiter didn't open the window for ventilation. We will definitely pay attention to this. The bed sheets were indeed our mistake. There was a heavy snowstorm in the past few days, and the washing plant's linen washing car couldn't drive out. We didn't get the linen for four days, so we used the spare ones before. We also contacted the washing plant for this problem. This problem will not happen again. You can rest assured that at least we didn't use the ones used by the guests. The elevator buckle strip was accidentally scraped off by the guest with a suitcase and there was no time to install it. As for not checking you out, I'm sorry. The front desk on duty that day went to the room and said that you had already checked in, and the bed sheets and quilt covers were messed up, so he didn't have the authority to refund you. I'm sorry, but this has never happened before. Our hotel promises that no matter what the reason is, if the customer does not check in, we will actively cooperate and give the customer a full refund if he asks to check out. I'm sorry for the inconvenience. Welcome to visit us again, and we will definitely give you a different experience.
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Guest User
Cozy 2-bed Room
Stayed in Nov 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 21, 2023
The Suifenhe Central Square is right outside the door, and there are many places to eat around, which is very convenient. The bed sheets are clean and there is a hair dryer. It was really a good accommodation experience. In addition, after staying in so many hotels, this is the first time I have seen bottled mineral water provided, which is great!
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Response from Property: Thank you for your recognition❤️Welcome to visit us next time🌹
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