Sunway Resort Hotel Reviews

Convenient location as it is linked to Subway Pyramid shopping mall, restaurants and shops are just a stone throw away. Love the bright hallways and room. However it would be great if the hotel provides ev charging point, currently it’s only available in the preferred parking section in the mall, extra fee needed to top up according to parking time on top of the daily parking fee.

Totally enjoyed our stay in Sunway Resort Hotel. My children have enjoyed every moment in the hotel, in the pool and even at the shopping mall.

Enjoyed our staycation here! Definitely hassle-free with lots of activities to do in the hotel. Super convenient too, just a few minutes’ walk to the mall. Highly recommend for families

I booked 3 room x 2 nights for my brother’s birthday celebration and we had really enjoyed our stay at the hotel. Service is top notch! Moses have helped us with the luggage when we were arrived. Thiban at the receptionist desk who served us was friendly and tried his best to accommodate our request. The check in process was smooth and quick. We also received a delicious birthday cake which brightened up our stay. Kids were excited to play at the kids club and swimming pool. For adults, there’s gym and sauna facilities. Hotel is connected to shopping mall which is great for shopping and eateries. The room is spacious comes with big TV with screen sharing and a magnetic wireless charger, a big plus for those who want to watch the show on their own choice and people like me who forgot to bring phone charger. Breakfast has abundant food and variety of choices. Nasi lemak is the best. Just the hotel didn’t provide free parking, you need to pay MYR15 per day. Other than that we were satisfied with our stay. We would definitely come back again for staycation.

1st non-budget hotel I’ve stayed in where they hand you a blanket and the cover separately—DIY bedding apparently part of the experience 😂

It is quite good, the environment is beautiful, they will come again.

Clean and nice rooms. Breakfast is good. Will definitely come again. Staff service is good because got free upgrade room.

Everything is good. Only few things i would like to highlight and make this hotel more perfect. 1) during breakfast time, its too peak and too much people. Everyone have to queue up in order to go in enjoy the breakfast?? This is 5stars hotel. Why still need to queue up more than 30mins.? And the situation very messy. The queuing line from the entrance restaurant until outside. (Swimming pool area). Middle queue also with lift. People go and back. Very messy. 2) management please solve the issue. As a hotel guest, i felt like “what? I spent so much money to stay, but breakfast have to wait and queue? 3) before settle the above issue, please arrange manpower to handle the crowd. Because many of them cut the queue. Make others guests so unfair and unhappy. 4) the restaurant breakfast also not so good. Please look for more various of foods. 5) swimming pool also very dirty. Dirty is not the water. Is the dirty thing under the water. OhmyGod. 6) last but not least, so far the staffs services is very great.

very good hotel.. nice service.. recommend.. room very comfortable..

I stayed at Sunway Resort Hotel and had a very pleasant experience. The room was spacious, clean, and well-maintained. The bed was very comfortable, and I had a good night’s sleep. Facilities like the shower and air-conditioning worked perfectly, and the housekeeping kept everything tidy. The location is very convenient, especially being close to Sunway Pyramid mall. Overall, a comfortable and enjoyable stay, I would definitely come back again.

-Arrive hotel main entrance, have to carry own luggage from car. No ppl help. -Receptionist not friendly. -toilet & room very small. - 12a. m+ ceiling leaking, wait for long long time to attend to the leaking. After done, AGAIN wait for long long time housekeeping clean the floor. WASTED TIME. INTERRUPTED MY SLEEP -Sunset terrace(dinner) reception staff very friendly and professional. - gym room very clean. -connected to the mall, plenty restaurants nearby.

Love this Hotel so much except long when you come to check in. Bringing Kids enjoy all the facilities for example Water park adventure located at 5th floor and first floor wonderland explore for kids playing games and joining some activities but activities need more extra paid . The room was comfortable and quite spacious, The gym room was perfect and the management person was very friendly. Sunway Hotel also provided a sauna room and locker for guests to enjoy. Definitely will come back again if price can be more affordable 😄.

One of the best in the world. From reception to the room. We had the best service. The shopping mall is just next to it. Spending time in this mall is the best experience to enjoy the time for couple of days.  The hotel has many restaurants, one of them is a signature restaurant. Don’t miss the breakfast in the main restaurant. Full of great food, multiple cuisines for every one.  Thanks for everyone in this hotel and multiple visits will be not enough to enjoy and spend great moments.

Great stay and fast check in / out. Nice and friendly staff. Promo and direct access to the theme parks.