B&B HOTEL Stuttgart-Zuffenhausen

Nice hotel, Good location and acceptable price. The only issue if that you can hear the sound of people in the room next to you

Thankfully we only stayed in this hotel for a single night. When we arrived, the necessary access card for the parking we had pre-paid for wasn't provided upon check-in and we had to speak to the front desk twice to get the access card for the parking garage. When we got to the room the bathroom smelled like it had been recently used and not cleaned. Later that night when we returned to the room and were getting in bed we noticed dried blood stains on multiple parts of the sheets and mattress and the front desk was closed for the night so we didn't sleep on the bed. After checking out the next morning, we contacted the hotel to inform them of the state of our room and they claimed they couldn't prove our claims even though we provided pictures and videos because we hadn't immediately brought the concern to the front desk (which was closed). They then claimed that we had waited multiple days to bring this to their attention when we had discovered the issue 9 hours ago and checked out an hour earlier. Due to this, they would not apologize or provide a refund for our stay and suggested if we wanted a refund we should pursue legal action. This is the least hygienic, organized, and hospitable hotel we have ever stayed in and will never return to a B&B hotel again.