Featured facilities: Private beach area, Pool, Tennis court
Very Good
101 reviews
8.6/10
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9.3/10
Great
SShandianjiankeThe room was fantastic, and the hotel facilities were also excellent. It has a private beach right on its doorstep, and the service was exceptional. The only minor drawback is that it's located in a hotel zone, making trips to the supermarket a bit inconvenient. Otherwise, it was perfect!
Hotel near Avenida Kukulkan, Cancun 20% of visitors choose this area
Price per night from:€234
9.3/10
Great
MM19869****It's new, clean, and tidy, with excellent service. The only downside is that the toiletries weren't fully stocked. I was very satisfied with the two separate sinks, and the separate toilet and shower were very convenient. The number of towels provided was ample. The restaurant service and food were both excellent, no disappointments. They even poured champagne at check-in, and there was also a complimentary bottle of champagne in the room. It's great value for money and I would recommend it to friends.
Hotel near Avenida Kukulkan, Cancun 20% of visitors choose this area
Price per night from:€342
9.2/10
Great
GGuest UserSuperb hotel, restaurants are delicious, Asian restaurants are confusing, favorite Italian restaurant, the hotel occasionally has a buffet by the pool. Facilities are great, rooms are large, adults only, no children, great stay.
Hotel near Avenida Kukulkan, Cancun 20% of visitors choose this area
Price per night from:€266
8.9/10
Very Good
HHajiyev ToghrulWhen i booked this hotel, just look photos and price. I think like this expensive hotel must be excellent. But...
1. This is like 3 stars hotel.
2. Personals very bad. If you didn't pay them, nobody served for you. Just one time they can give you juice or something. Second time you need wait 20 minutes
3. I booked room for 2 people. But inside everything for one. Need ask many time for bring one more soap, or shampoo. And surely need pay....
4. No any amenities. Just pool and restaurants.
5. Normally if you pay this money in Dubai or Turkey, you can see whats the 5 stars. He you can't see any stars.
6. I think have just one reason for like this high price. It's a erotic show. Name is erotic. Nothing more. Just name:):):):)
So, if you have money, and want to rest. Didn't go this hotel. I booked it for 5 days. But stay there just 1 night.
Hotel near Zona Hotelera, Cancun 60% of visitors choose this area
Price per night from:€267
8.7/10
Very Good
GGuest UserStaying at this hotel brought mixed impressions. On one hand, the property looks new and visually appealing; on the other, there were several disappointing and controversial moments.
The check-in process felt quite strange. My room upgrade request was declined in an inappropriate manner despite my Hilton Honors Gold status. Additionally, no one assisted us in locating our room, and there was no introduction to the hotel facilities- we were simply told to find all information in the app.
The room itself was very noisy due to constant traffic from buses and service vehicles outside the windows. A request to change the room was declined, and the receptionist even mentioned that my Gold status meant nothing for this booking. Housekeeping also skipped our room twice, despite the sign on the door requesting service.
On the positive side, the food quality was generally good, and the entertainment program was decent, though not outstanding. It was surprising that the bars did not provide a clear drinks menu of what could be ordered. The biggest drawback of the hotel is the beach, which is almost nonexistent.
The highlights were the wonderful Kids’ Club staff and the generally friendly hotel personnel, although some bartenders and reception staff were less welcoming. The swimming pool is pleasant, but the hot tubs were disappointing, with noticeably dirty water.
Regarding the all-inclusive restaurants, the Italian restaurant was excellent, while the Mexican restaurant was the weakest.
Overall, the hotel has potential thanks to its modern appearance and some great staff members, but improvements in service consistency, cleanliness, communication, and beach access would significantly enhance the guest experience.
GGuest UserExcellent hotel, all services are perfect to relax and enjoy your vacation, with amazing swimming pools. I truly consider it an outstanding resort. They also offer great activities and a very personalized service. The staff is always very friendly and welcoming.
Note about prices (they vary a lot):
I stayed here during the low season and paid around $120–150 per night, which was a great deal. During the high season, however, in the week of Thanksgiving, I paid around $400 per night… which was crazy in my opinion, but I did it for my girlfriend 😅
The only downside is that pool bar prices are very expensive, and the same applies to the restaurants inside the resort.
A big plus: there is a small Starbucks and a mini supermarket on the ground floor, which is extremely convenient.
Hotel near Avenida Kukulkan, Cancun 20% of visitors choose this area
Price per night from:€175
8.5/10
Very Good
GGuest UserPerfectly located on the Cancun Hotel Zone strip, this resort strikes a great balance — close enough to the action if you want it, yet far enough away to truly unwind. The property itself is charming, not overly large, which makes everything easily accessible.
The pools are just the right size for activities and socializing, but the real highlight is the stunning beach — that’s where I spent most of my time. Dining options are plentiful with several restaurants to choose from (reservations are required), and the bars offer a wide variety of drinks. The café is also a must-visit.
Overall, I had a wonderful experience. This isn’t a massive, party-centric resort — it’s better suited for travelers looking to relax and enjoy the beach in a more laid-back atmosphere. If there’s one area for improvement, it would be refreshing the rooms and hallways, as they’re starting to show their age.
Hotel near Avenida Kukulkan, Cancun 20% of visitors choose this area
Price per night from:€182
8.5/10
Very Good
GGuest UserGood review: A surprisingly wonderful stay, I'll definitely choose this place again next time!
This stay at [Hotel Name] completely exceeded my expectations. From the details to the service, everything felt incredibly thoughtful and welcoming. I absolutely recommend it with a full score!
First, the hygiene and environment were impeccable. The moment I opened the door, my eyes lit up. The room was spacious and bright, the air was fresh with no strange odors, the sheets and duvet covers were perfectly white and smooth, feeling soft and comfortable. The bathroom floor was dry with no puddles, and the sink and toilet were wiped spotless. Even the shower glass had no water stains, making for a truly reassuring stay. From the window, I could see a small garden, which was particularly therapeutic to wake up to when opening the curtains.
Second, the facilities were comprehensive and considerate. The air conditioning in the room cooled and heated quickly with very little noise, ensuring I wasn't disturbed while sleeping. The mattress was moderately firm, and there were pillows of different thicknesses to choose from; I slept for two nights without any back pain. The room also came equipped with USB charging ports, a hairdryer, and bottled mineral water. Even the toiletries were pump-style and felt high-quality – every detail showed great care.
Finally, the service was warm and efficient. During check-in, the front desk staff greeted us with friendly smiles, quickly processed our paperwork, and even proactively shared information about nearby restaurants and transportation routes. When I called the front desk midway through my stay to borrow a charger, it was delivered in less than 5 minutes. Check-out was even more efficient; verifying information and issuing the invoice was done in one smooth process. They even kindly asked if we needed help calling a taxi, showing no impatience whatsoever.
Such a hotel with great value for money and excellent service is truly perfect for travelers. I've already recommended it to friends, and I will definitely choose this place again the next time I visit this city!
Hotel near Avenida Kukulkan, Cancun 20% of visitors choose this area
Price per night from:€352
8.5/10
Very Good
KkikikeI was extremely satisfied with the hotel I booked this time. It offered incredible value for money. The beachfront king-size room was very close to the sea, and pictures 1, 2, and 6 show the view from the balcony. I could gaze at the ocean all day long and never get tired of it; the sea in Cancun is absolutely stunning, truly that jelly-like turquoise blue. The all-inclusive meal plan was fantastic. The hotel has many beautiful restaurants, and dining there was an experience in itself. Just be aware that for some popular restaurants, you need to book them as soon as you check in, otherwise, you won't be able to get a reservation later. If you enjoy drinks, it's even better, with a wide variety of alcoholic beverages to choose from. Opting for the all-inclusive package was definitely a smart choice.
Hotel near Avenida Kukulkan, Cancun 20% of visitors choose this area
Price per night from:€163
7.8/10
Good
GGuest UserHideaway Royalton Riviera Maya was a nice weekend getaway for me and my brother but also a reunion with friends. I know the hotel is closing for renovations and hopefully it can get the well needed repairs/upgrades. For me, it was better than I expected but still lack a lot and the price should've reflected what service would be given. Definitely understaffed and affected many things like a domino. The food needs to be better especially the buffet. The only food that was consistently delicious was the fish!!! The Zen restaurant delicious but a sauna so couldn't finish our food. The building itself needs repair as I cut my finger in the pool from lose tiles. We had a leak for the light in our room, but thankfully maintenance fixed it right away. The water activities could've been much better. Too many physical challenges not enough fun challenges.