Find4-Star Hotels in Clark County

Super modern place, with an amazing view of the sphere. Clean enough, quiet, downstairs full of options for entertainment and restaurants or shopping. The room is quite big and the iron was inside the wardrobe. Good quality cosmetics in the bathroom. Parking available close to the building, tricky to find something on Friday/Saturday but it's normal for all casino's in Vegas for those days

My room, the hotel, and restaurant were all top quality but my review is for another reason - the SECURITY crew. I had a medical emergency on the day I should have checked out. The Security department sent up two guys that were so nice, reassuring, and professional. They were good listeners and called the paramedics to my room, staying with me until they arrived. I'm sure this was procedure but they never made me feel like an imposition. I couldn't check out and drive so extended my stay. A Security employee brought my paperwork to the room and later, I wound up having to call again to get to an ER. A different Security pair came to my room and were as nice and caring as the guys in the morning. I've never experienced an issue like this before - I was alone and far from any family. I really appreciate how nice your Security employees were to me on that difficult day.

We had a really great time. It was just me and my 12 year old daughter for a little staycation. There were a little things here and there and I’m not trying to be a Karen. The tall lamp near the window didn’t work. There were fingerprints on the windows, there was dust everywhere. The mattress was not that comfortable. It seems very stiff to me however, it’s probably because I’m used to my premium mattress at home . I woke up with an extremely sore back . They have a coffee machine there for you to use and they put water next to it but they want you to pay three dollars to use that water to make your coffee which doesn’t make sense and then when I asked the maid down the hall if you have the small little bottles of the Aliante Water. (which were placed in a previous room when I stay there a month ago.) they said no there’s the life water there for you to use- again three dollars. Yes I guess I could go to the bathroom sink and use bathroom water to make my coffee.  then of course the pool -we get downstairs to go in the pool and the water was so cold. My daughter refused to go in it., the reason why we booked a staycation was to have a nice pool day before it started getting cooler in Vegas. Like it wasn’t heated at all. We ended up staying in the Jacuzzi spa the entire time. And it’s funny because I noticed everyone that showed up that day to use the pool took a step in the pool and took a step right out of the pool and looked around like this is absolutely freezing and there was hardly anybody in the pool—I’m sure it ruined a lot of peoples day. Other than those minor little issues we had a really great time. The food at FARM was really great, my daughter loved the robot bringing us the food. And they make really good freshly made chocolate chip cookies ❤️

The hotel is aged, with overall average service. I have nothing particular to complain about. However, you cannot expect amazing services. Sevreal things to know: 1. there is no in-room coffee or water (this has been quite common for most of the hotels nowadays). 2. You have to walk through the casino to get to the pool area (they also do not allow water bottle from outside to the pool). 3. The casino area is bit dark and old appearing. 4. They do not have a place to temporarily park to check in. Of course you can valet, but if you want to do free self parking, you will need to haul all of you luggage from the garage, walking through a bridge, down the escalator/elevator, walking through the casino area, to the front desk to check in. Alternatively, you can self check in from a kiosk machine without going through the front desk.. 5. The AC unit is also bit aged. It is hard to set the temperature, with High-median-low setting only. 6. The restraurant selection is also very limited. We usually walk across the street to other hotels to get better restraurants. To summarize: bit aged hotel, with average service.

The hotel is very good, generally 3-star standard, as long as it has a private river beach. It is a very pleasant hotel, but there are too few people at the front desk. I waited a long time to check in.

We did an upgrade to a fountain view suite room. Location of the hotel and the view was fantastic. Room was large and comfortable. No bath robes or slippers in the room and the toiletry products were fairly basic. Check in and check out process was quick and seamless but the uber pick up point was not at the front of the hotel, it was in the parking garage which was a fair way from the lobby.

The hotel was very nice and had a good location, the problem was that I couldn't use the hair dryer because the electrical connection was damaged (it had signs that something burned) and for safety reasons from a fire I couldn't connect anything, but I had a concert and I couldn't do my hair 😔 the bathroom faucet couldn't be closed and the whole night it was leaking water, very sad so much waste of water, I told the cleaning people, but they only said to close it tightly But I'm sure that wasn't the problem, and the electrical connection, which had already been reported but had not been fixed🤷🏻♀️these problems are a priority in my opinion, and apparently the hotel doesn't care Even though I have such prestige, my stay was frustrating. I really hope that someone from the administration reads this comment and does something. My room was 309 on the 5th floor. Thank you

The hotel was old but comfortable. The beds were especially good. It was a busy hotel so took a while to get service at the front counter so possibly needed more staff there. It is a good location but no one to really help with organising tours which we found frustrating. Valerie at the front counter was amazing. View from our room amazing and loved the flamingoes.

The Mandalay Bay has all the amenities you need to be comfortable and relaxed. It has many restaurants to choose from and the selection is amazing. The location is was perfect for us because we just wanted to relax and enjoy the beautiful view from our suite. We called for TV repair and the technician quickly came to fix the issue. We ate dinner at the House of Blues and enjoyed live music, and enjoyed breakfast at the cafe. 

I love the location, the room is quite nice. The check-in service is friendly. However, we stayed for 3 nights and our room was not cleaned at all. They did gave us extra soaps and shampoo though when the housekeepers were cleaning the other rooms. We asked whether they will clean our room, the housekeeper replied that our room was not on her list. The casino area is quite nice, but I think may need extra food places, there are few restaurants/food places, but they're selling pretty much the same thing (Cafe, Starbucks, Western food), the only different is Chi Asian (but only opens at night) and McDonalds. Would be great if there is another Asian cuisine or In N Out, or Mexican.