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Staying at Clarion Hotel The Pier in Sweden turned out to be one of those experiences where you feel at ease almost immediately. There’s a certain warmth to the place that makes it stand out from the moment you walk through the doors. Friendly Staff Who Truly Welcome You What I noticed right away was how genuinely friendly the staff were. Every time we entered or walked past the front desk, we were greeted with a smile or a kind word. It’s such a simple gesture, but it created this feeling of being looked after, as if we were more than just passing guests. A Location That Balances Quiet and Convenience The hotel’s setting struck the perfect balance—peaceful and quiet, yet still so easy to get into the city center. It felt like we had the best of both worlds: calm evenings by the water, and the city’s energy just a short ride away. Beautiful Skyline and Water Views From the hotel, the view stretched across the skyline and the water, and it was just lovely. Whether it was morning light reflecting off the buildings or the soft glow in the evenings, those views gave the place a special atmosphere that I won’t forget. A Studio Room That Feels Like Home Our studio room came with a small kitchenette, and I can’t stress enough how handy that was. For a longer stay, being able to cook a simple meal or make a late tea added such a homely touch. The room itself felt modern and cozy, just right for settling in without feeling cramped. A Breakfast with Heart Breakfast was always a cheerful way to start the day, not just because of the food but because of the people. The breakfast chef, a lovely lady with beautiful red hair, had the warmest presence. She greeted everyone with such kindness that it set the tone for the rest of the day. Looking back, what made Clarion Hotel The Pier memorable wasn’t just the location or the facilities—it was the sense of care woven through the stay. Between the quiet setting, the beautiful views, the comfort of the room, and those daily warm greetings (especially at breakfast), the hotel managed to feel both professional and genuinely personal.

Well everything besides our check out experience was great. Really great! Then when checking out, we had 3 interactions with the reception about checking out prior to checking out. and only the one at 12:30 (when checking out with luggage and all), we were told to pay a 200SEK late-fee, which I was then told could’ve been even higher and that I should be thankful they didn’t charge me double… Not nice - and we had 3 interactions prior to this for this exact reason. I wanted to work out first and then shower in the room before leaving. If we were told the first time about the late check out fee; we would’ve checked out then and there. I complained about this practice, to deaf ears. Not coming back despite it being very nice and perfect for a Liseberg weekend with the family

Overall, very pleased with the services provided by the wonderful set of crew from front desk to housekeeping and restaurant service crew. Good breakfast and gym. However as there are construction around the hotel vicinity, the room and common area are a bit dusty. One more important note as due to global warming, the rooms are a bit stuffy and poorly ventilated during summer. Windows cannot be opened. It would be nice that the aircon mode is in service during this period  

My stay at the Scandinavian Crown Hotel was a wonderful experience! The hotel's location is incredibly convenient, right next to the central station, a godsend for travelers with luggage. Whether you're taking the train to the airport or visiting the city's main attractions, everything is easily within walking distance. The lobby is designed in a minimalist Scandinavian style, spacious and bright, with a very chic social space. Our room, while not particularly large, was impeccably clean, and the bed was the perfect firmness, ensuring a good night's sleep. The windows were also well-insulated, so despite being near the station, it wasn't noisy at all. If you're looking for a hotel that's conveniently located, offers great value, and is comfortable, the Scandinavian Crown Hotel is definitely a great choice!

I was staying on 8-9 september for 1 night. Facilities in the hotel are surprisingly good and the sauna was perfect. Room are nice and tidy. Toilets are a bit small but its clean and have everything you need. The breakfast have a wide range of selections with hot and cold plates. Specially appreciate Susanne, Iren & Andita showing us useful informations in the area by patiently answering our questions and showing exceptional Standard of customer service. Will be staying in the same hotel if I'm travelling to Sweden again.

The staff working on the weekend were super nice and helpful, and I’ve stayed here many, many times, always so nice & such a lovely boutique place to stay with many awesome things to like. On the day I checked out oh my god, where did this girl suddenly come from? Little wanna be Swedish police officer banging on my door trying to get in. Ok i fell asleep after breakfast? So what. Even after i checked out & and was just having a coffee in the lobby, she came again in my face demanding to know if i had checked out? She was just rude, unprofessional, behavior was unbelievable. Really ruined my experience at the nice hotel Pigalle. Actually, I don’t accept people thinking they are better than everyone else & they think that they can just talk to people like they are a piece of crap. Therefore, sadly, I don’t think I will ever stay here ever again.. Sorry but..

No aircon, tv kept losing signal during the stay, have to check in via self service kiosk and cut your own key staff dont smile or interact with customers unless they get approached. Extractor fan in bathroom so noisy keep awake all night. No sound proofing in rooms hear every noise from rooms next door and below

The hotel’s location is excellent and very convenient for exploring the city, which was definitely a highlight of my stay. However, there were a few aspects that fell short of expectations. Firstly, my room did not have a view of the street as I had hoped, but instead faced an inner atrium, which made it feel somewhat enclosed and less appealing. Additionally, I had booked a double room but was given a twin room instead, which was disappointing. The reception staff were not particularly friendly or welcoming, which affected the overall first impression. On a more positive note, the food in the restaurant was of satisfactory quality, and the selection was quite diverse. Overall, this is a solid hotel in a convenient location for city exploration, but the experience was far from memorable.

Love the location which is at the heart of the city. Located directly next to a tram/bus station made travelling so much easier too! Bonus: It’s next to a pier which means great views to start the day and end the night!

Cozy hotel with friendly personnel, and an okay single room. It wasn’t large, but it was clean. More than good enough for the two nights I stayed there. But it was in need of maintenance though: the doors and such were quite badly damaged. I’ve added breakfast to my booking, and this was really good! Lots to choose from, and delicious. One complaint: the rooms facing the street are not soundproofed enough in my opinion, too much of the noise of the quite busy road outside came in😕 Would stay again though, and I heard the double rooms are less noisy as these don’t face the street.