Find 4-Star Hotels in Benito Juarez

This place is perfect relaxing luxury. The Mexican sun, incredibly friendly staff who treat each guest with kindness and humor, choice of 3 restaurants and a little convenience store. The food is good (especially the sportsbar—Baja tacos are amazing!), choice of pools and a whirlpool. It is clean and well-maintained. Be sure to get a massage from Liliana (5stars) on the beach or in the cool indoors. (Thank you Liliana and Claudia…it was amazing!) We had most meals and drinks at tiki hut with Manuel serving drinks and recommending menu items. They will also bring food to your lounge chairs. The activities crew are engaging and fun with Guillermo, Ivan, Ana—we attended the guacamole class, margaritas, ceviche, bingo, name-that-tune, water exercise. Lots of fun without pressure to join. The other guests adopt the tone set by the staff—friendly, welcoming. This has become the vacation I’ll measure all future vacations against. 10/10 would recommend. I will be back!

Haven’s beaches, location, and staff were amazing. Considering the price, we expected to not have the typical watered down alcohol/ meh food all inclusive experience, which unfortunately proved to be the case. You couldn’t get a buzz from the drinks unless you were injecting it straight into your veins. The only great restaurant was the Italian one. The coffee shop was also fantastic. The pools were beautiful, and there were always beach and pool beds available. The staff are very warm and friendly. Our jacuzzi never worked correctly and it turned out that you had to turn on the outside lights to get it to work, which we were never told. The nightly activities and the club are a bit cheesy, but the staff is doing the best they can. Big shoutouts to Pamela, Alfredo, Eli, and John, who were absolutely too notch staff. The rooms are beautiful and the rain shower is amazing! I think the overall value for experience is overpriced based on the food and beverages.

It was our first time at an all inclusive, and we booked at the Hideaway at the Royalton Riviera. Some of the reviews we saw said that the resort was incredibly rundown and in poor shape, and that was not our experience at all. There is some construction going on at the resort but it's being done as unobtrusively as possible. Room: 9/10 - good bed, brightly lit, good pillows, AWESOME shower, plenty of products in both shower and mini bar. The water took a minute to stop smelling funny in the shower, but cleared up after a few minutes of running it. Food: 6/10 - I would say this is not the resort to go to if you're a foodie. The food is fine, but nothing to write home about. Dorado was the best restaurant, and if you're in the hideaway section, go there for lunch every day. Caribbean restaurant was good as well. Zen,the teppanyaki restaurant was fine, the cook didn't cook the bean sprouts when he was cooking the rest of the vegetables, which is a shame cause I love bean sprouts. The online menu also said there was supposed to be soup and dessert which never showed up, but we also didn't realize that until afterwards. The food we did have was again good, standard teppanyaki fare: steak, chicken, salmon, and fried rice, but nothing to write home about. Stay away from Taj if you're a fan of Indian food, you'll only be disappointed, and you can get the same recipes on the buffet. Drinks: 9/10 - The cocktails are good. Provided you're alright with mostly samey sweet fruity boozy concoctions. Which I am. Coffee was a pleasant surprise! Both drip coffee in restaurants and the cafe off the lobby were quite good. Juice bar in the buffet in the mornings is awesome as well. Staff: 10/10 everyone we met was super friendly. Special shout-out to Alfonso and Yessica at the beach bar, they were great. Pools:10/10 We only spent time at the hideaway pool, and it was a good time. Chill in the morning and got rowdier as the day went on, which was fun. The Pisces bar under the Dorado was closed for construction which was a shame cause that's definitely where we would have hung out. Shows: 10/10- we didn't sit and watch but one show, but walked past several and they all seemed fun. Fire breathing, acrobatics, and some traditional dance. Something was happening every day, and there were little popup things throughout the days as well. A tuna carving demonstration, several cooking demonstrations, pop up musical acts, really made the place feel vibrant. Beach: 10/10 saved the best for last. Much more relaxed than the hideaway pool. Less crowded. Less going on. Great place to just chill. The first few days were in the wake of a tropical storm that buzzed the area, so there was a lot of seaweed, but by the third day here, the beach and ocean had cleared up and the beach was a downright pleasant place to stay. Now, all that being said, don't expect a sugar sand crystal clear water beach experience here, it's not that. But it's a fine beach to spend an

Wow! This is a perfect getaway from the city life. In the middle of the Jungle with luxurious commodities. We stayed in Balam Bubble. 🛁Waking up in the atmosphere of the bubble is truly spectacular. 🥰 The food experience for breakfast, lunch and dinner is perfect. Ximena and Esther gave us excellent service at the restaurant and made some delicious drinks 🍸. The entire staff is friendly and welcoming. Don’t forget to jump into the cenote and pool. Having lived in the Riviera Maya for 13 years, I must say, this experience went beyond expectations!! 100% recommended.

It is a nature-friendly place. While riding a bike around the hotel, I was able to meet various animals such as coatis, lizards, and iguanas. The beach right in front is beautiful, and there are many restaurants that serve delicious food, so I was happy while staying at the hotel.

We booked a penthouse room with a pool and were super excited based on the photos and reviews we had seen online. However, our experience was far from what we had hoped for. Firstly, the hotel is located in a shopping center ***** with a shared parking lot, which was unexpected. The check-in experience was underwhelming; the staff seemed preoccupied and almost annoyed by our presence. They spoke only to my partner, who is a native Spanish speaker, and largely ignored me, despite advertising as a bilingual facility. Upon receiving our keycard, we found it did not unlock the room. We turned back to go to the reception are, only to be informed that we needed a different room, with no explanation given. The new room was a few doors down and initially seemed okay but was very dark and had an uninspiring view of construction and rooftops of local housing. The private plunge pool was on a second level, accessed by a winding staircase which had cracks and missing chunks from some of the steps. The pool area itself was in poor condition: chairs without cushions, a loose floor board with a hole, and neglected plants. The pool water was dirty with debris, making it unusable. Inside the room, there was a strong smell of cigarette smoke (we did not request a smoking room). The pillowcase had stains that looked like dead bug guts, and the bathroom towel had a clump of shaved hair prominently placed on it—which was revolting. When we reported this to the staff, the manager appeared indifferent but promised clean towels and a thorough room check. We decided to eat at the hotel restaurant, where the shrimp tacos were editable but fried, despite the menu not indicating this. The main guest pool water was somewhat cloudy and had visible debris, suggesting it hadn't been cleaned recently. Returning to our room, the cigarette smoke smell persisted. Further inspection revealed a clump of long, dark hair in the shower, entangled with what appeared to be a used tampon. That was the final straw. We left immediately and requested a refund, which, to their credit, was processed without issue.

We had a great time and experience at Dreams Natura. We traveled with our 6 and 7 year old and they loved the pools and the slides. They also loved spending time at the Explorer’s Club and enjoyed all their activities. Special thanks to Rebeca, Xóchitl, Samantha, Frida, Karla, Alexa for always making sure the kids had a great time. The waiters at the pools were very attentive, especially Nancy and Jesus. Brenda at World Cafe also provided great service. Daniel at Oceana made the most delicious dessert for us! Angel from entertainment was also great and we enjoyed the backstage hotel tour. The Spa was amazing! Luz, Miriam, and Brenda were great. There could be more attention placed on the aesthetics of the rooms and bathrooms (paint, scratches, etc) but overall great service.

We just returned from a week at this resort. We are prestige members and this was one of the best experiences we have had so far. We had Friday and Armando as butlers and they were both excellent! They ended up being like family by the time we left. They both went above and beyond to make sure everything was in order and correct for us. We couldn’t ask for better service from them. The resort was nice and clean, they had 4 places to eat, and about to have another soon, along with a lunch place (I think License to Chill). Landshark, JWB Steakhouse, Frank and Lola’s and the boathouse. The room we had (469) had an infinite pool that looked out over the property and towards the ocean. It was nice and always kept clean by the day maid Martina (I think I spelled that correctly). We will definitely be back again!