Find 4-Star Hotels in Helsinki

"Overall, my recent stay with Bob W was disappointing. I booked the 4-person penthouse room primarily for the use of the sauna on my last day of the trip. Firstly, pin code provided was only valid for door access to the stairs, not door to the elevator side at night. This became a significant inconvenience, especially for a female traveler like myself who arrived at night after a tiring flight. Having to carry a 20kg luggage and a 10kg carry-on up five flights of stairs was both physically demanding and frustrating. Clear arrangements on how to access the elevator at night should have been considered for guest. Secondly, check-in process was not clearly communicated, causing panic upon arrival. Unfortunately, I had to seek help from customer service on a third-party booking site and reach out via email to obtain a check-in link, which added unnecessary stress and confusion. Furthermore, instruction for turning on the sauna were unclear, and I was unable to enjoy it until the next morning at 8am, just few hours before my checkout time. I had specifically chosen the penthouse room with the sauna for a relaxing and enjoyable experience. due to the lack of clear instructions, and had to seek assistance to figure out how to operate it properly, which ate into the limited time I had available to enjoy the amenity. In conclusion, my stay with Bob W fell short of my expectations. The limited time to enjoy the amenities, issues during the check-in process and accessing the elevator, made for a less than satisfactory experience. I hope that Bob W seriously takes feedback into consideration and makes the necessary improvements to ensure a more enjoyable stay for travelers in the future. Thank you"

"The apartment room is large, clean and tidy, well-equipped, the bathroom sink is very comfortable to use, and there is a washing machine. The apartment is in a courtyard. In addition to the apartment door, the yard and the unit have a password door, which is more convenient to stay."

"The location is ideal, you can reach the bus stop or subway station in a few minutes, there is a large supermarket nearby, the room is equipped with a cooking stove, you can cook in the room, there is a shared space in the basement, there is a gym room, sauna room, and free laundry room, the facilities are very good."

"Thoroughly enjoyed my stay. The hotel is centrally located (walking distance from Kampii, train station, etc.), the room was spacious and well equipped, the service was impeccable and the breakfast buffet extensive. I also enjoyed the dinner, which was included in the room rate. Overall, very good value for money (compared to other hotels). Highly recommend."

"Good location is the biggest advantage, especially for tourists who need to pull suitcases in the ice and snow. The room was small and the sofa bed was basically left with an aisle to walk. But the bed was quite comfortable. The bathroom shower is very comfortable, that is, the water is easy to sprinkle out, in fact, it can be solved by simply adding a shower curtain."

"In a wonderful location, a quiet, elegant and clean hotel. The sauna department could be bigger... service was really good. Thank you!  Hello, Mare and Rainer Orman."

"There are many annoying emails for Japanese people who are not good at English, such as online check-in, but overall I would like to stay again! First of all, it may have been a last-minute sale price, but I was lucky to stay in such a clean and spacious room in Helsinki for just over 10,000 yen. It was helpful that the ferry terminal to Tallinn was nearby early the next morning. On the other hand, it is a little far from the center, but it is very close at about 15 minutes by T9. Also, the room is on two floors, and the kitchen is on the first floor. There is also cutlery, so it is easy to eat what you buy at the supermarket! The high-end supermarket near the Moomin shop also has prepared foods, so I recommend it. The second floor is the bedroom. It is a hassle to move to the bedroom, but the sofa in the living room on the first floor is large and very relaxing. Also, there was a type of outlet that had a USB and C type set! It was extremely convenient! The downside is that I was given a card key, but if I was going to check in online, I would have to download the app to get the card key. I didn't bother downloading either. There's nothing in particular nearby, but it was actually nice and quiet. Overall, it was a hotel I'd like to stay at again!"

"Excellent location and right next to a large mall / train station, one stop away from city centre. Very clean rooms and friendly staff. Excellent buffet breakfast!"

"Our experience wasn't off to a good start, dealing with Jason when dropping our bags in the morning. He was borderline racist, assuming we were with the other Asian groups, making presumptions about our requests, and had difficulties understanding our requests on arranging for early to-go breakfast boxes. But everything else during our stay was perfect hence the 5 stars. Everyone else we dealt with, including the house keepers, restaurant staff and cleaners were all great - very helpful and friendly. The hotel is strategically located right next to the Central railway station. The room itself was large and clean and beautifully decorated. We also tried out the facilities including sauna and cold plunge (a Finnish culture), which were top notch. The gym was also world class and properly better equipped than some other commercial gyms out there. The other highlight was the breakfast. So many options even for vegetarians like us, all allergens clearly labelled. I highly recommend this hotel to anyone who's ever in Helsinki."

"This time I stayed in Helsinki for two nights and took a trip to Kuopio (a city in northeastern Finland). It is very convenient to live here. It is next to the train station and a relatively large shopping mall. It is very convenient to go to the city and the airport. , the distance is not very far."