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The service was wonderful. The staff were genuinely friendly, not just smiling because they had to. I had an issue with my room, and it was resolved very quickly and with great kindness. The hotel is located close to a market with several restaurants and two supermarkets, one of which is open 24 hours a day. It is also very close to Sea Life and the roller coaster attractions, making it a great choice for families and anyone planning to visit those areas. If your main goal is to visit the city centre, there are several bus routes and a tram stop right in front of the hotel. You can also rent a bike or an e-scooter and enjoy the ride through the park, which is a lovely option in good weather. If the weather is bad, the location is less convenient for getting to the city centre. However, when it isn't raining or extremely cold, the location is excellent and offers a much quieter, greener environment. One feature I really liked was the hotel's fantastic guest kitchen. I didn't use it myself, but it looked ideal for families travelling with children or for anyone planning a longer stay. The hotel also has a gym, a lovely rooftop terrace, and complimentary laundry facilities where you can wash and dry your clothes free of charge. There is also a sauna and a steam room, which are a great bonus after a day of sightseeing. I would definitely recommend this hotel for families with children or for travellers who don't need to be in the city centre all the time and would rather enjoy the surrounding parks and forests while still having easy access to the main attractions.

There was no staff at the checkin counter and we were struggling outside for 10mins before we found the help button to get to the lobby. When we got in, the receptionist helped us with an early checkin since Trip.com doesn't send you the checkin code. The amenities were great and the room was clean. You would have to get the hair dryer and ironing board from the lift lobby outside the room though.

I recently stayed at the Radisson Blu Plaza Hotel in Helsinki, and overall it was a great experience. The location is excellent - right next to Helsinki Central Station, making it incredibly convenient for getting around the city by train, tram, or metro. It’s perfect for both tourists and business travelers. The hotel itself combines a classic and modern design. The room was spacious, clean, and very comfortable, especially the bed. All essential amenities were well provided, including a fitness center and a traditional Finnish sauna. One of the highlights of my stay was definitely the breakfast. There was a wide variety of options, from continental dishes to local Finnish specialties, and everything tasted great. The staff were friendly and helpful, although there were minor delays during busy times. Still, the overall service was very good. Summary: A highly recommended hotel in Helsinki thanks to: • Prime central location • Easy access to transportation • Comfortable rooms and great breakfast I would definitely consider staying here again on my next visit to Helsinki.

Clean and new looking. Online check-in and check-out work well. Just be aware that you can online check-in even if your room is not available yet and no one will tell you when it is available — you will have to sit around and go to check the availability from the self-service check-in every once in a while. When I asked staff at the desk, they just said the check-in is at 16 and they don’t know about the availabilities and that I should try the self-service again in half an hour intervals. Breakfast was good, was hoping to find more fresh fruit and common breakfast drinks like orange juice and hot chocolate. The room could’ve had something to place shoes on, especially during winter all the snow just melted directly onto the floorboards.

Overall, my recent stay with Bob W was disappointing. I booked the 4-person penthouse room primarily for the use of the sauna on my last day of the trip. Firstly, pin code provided was only valid for door access to the stairs, not door to the elevator side at night. This became a significant inconvenience, especially for a female traveler like myself who arrived at night after a tiring flight. Having to carry a 20kg luggage and a 10kg carry-on up five flights of stairs was both physically demanding and frustrating. Clear arrangements on how to access the elevator at night should have been considered for guest. Secondly, check-in process was not clearly communicated, causing panic upon arrival. Unfortunately, I had to seek help from customer service on a third-party booking site and reach out via email to obtain a check-in link, which added unnecessary stress and confusion. Furthermore, instruction for turning on the sauna were unclear, and I was unable to enjoy it until the next morning at 8am, just few hours before my checkout time. I had specifically chosen the penthouse room with the sauna for a relaxing and enjoyable experience. due to the lack of clear instructions, and had to seek assistance to figure out how to operate it properly, which ate into the limited time I had available to enjoy the amenity. In conclusion, my stay with Bob W fell short of my expectations. The limited time to enjoy the amenities, issues during the check-in process and accessing the elevator, made for a less than satisfactory experience. I hope that Bob W seriously takes feedback into consideration and makes the necessary improvements to ensure a more enjoyable stay for travelers in the future. Thank you

The room was good enough and clean for the price. The only downside was the missing power outlet next to the bed. I use a sleep apnea device and it was a bit difficult to plug the plug into the only power outlet close enough, which was at the head of the bed under the bed. This meant I couldn't use the night light.

I recently stayed at Scandic Helsinki Airport and had a really pleasant experience overall. The location was unbeatable — literally a short walk from the airport terminal, which made it perfect for my early morning flight. The room was clean and modern, with comfortable beds that made it easy to get a good night’s sleep after a long day of travel. The Wi-Fi worked well throughout the room, and the stylish design gave the space a cozy, Nordic feel. I also really enjoyed the breakfast buffet. There was a good variety of options, and it was a great way to fuel up before heading out or heading to the airport. The hotel staff were friendly and helpful, and check-in/check-out was smooth and efficient. The overall atmosphere felt calm and relaxed, which was perfect between flights If I had one tiny suggestion, it would be that some rooms feel a bit compact — but for an airport hotel that’s typical and didn’t bother me much. Overall, I’d definitely recommend this hotel for anyone needing a convenient, clean, and comfortable stay right by the airport — especially for short stays or transit days

Comfortable stay with friendly service I stayed here as a solo traveller and had a very good experience. The rooms are spacious, modern and well maintained. The bed was comfortable, although a bit on the soft side. The breakfast was good, with plenty of choice, and the staff were consistently friendly and helpful. The location is convenient, with shops and a metro station nearby. It’s not the most central hotel in Helsinki, but getting around is easy. The only downside was the bathroom. Showering in the bathtub feels a bit outdated and getting in and out isn’t very practical. Overall, a comfortable hotel with good service. I would definitely stay here again.

We had a great stay there. The location is excellent with easiy tram connections and most attractions are walkable. It’s next to a shopping centre so there are lots of options. We arrived very early and couldn’t make use of the early chdckin fee of €20. However, when we returned around 1430, a room was available and we could check in early, still needing to pay the €20 charge. The staff claimed it’s a standard policy and the charge is mandatory. The thing is, we arrived like before 7am and would be glad to pay but they said room wasn’t available. We asked the hotel to call us but then they refused saying they’d be incredibly busy. We were too tired after a long flight and was expecting to get the room at 1430 (just 1.5 hours earlier than the standard) but we were asked to pay. If customers see a real costs to this they’re happy to pay but this is just plainly another way of increasing revenues?!? Quite unapologetic, inhumane and inconsiderate.

We had a wonderful stay at Hotel Everything exceeded our expectations. The room was very clean and well-maintained, and the location was perfect—close to everything yet still quiet and comfortable. The service was outstanding, with friendly and attentive staff who made us feel very welcome throughout our stay. The amenities were also great, offering everything we needed for a relaxing and enjoyable trip. As a couple, we especially appreciated the cozy atmosphere and thoughtful details. Highly recommended, and we would definitely stay here again!