Find the perfect stay with trusted ratings and reviews.
9.1/10
Great
SSergeiSWe were kindly met, quickly arranged, told everything and carried out to the room. The room is excellent, two-level, with two bathrooms, with equipped kitchens, finely working air conditioners and a small balcony. Food is not provided. To the beach a couple steps up to one and 3 minutes up to the other. The hotel is the beginning (or completion) of a gold mile, so there are no problems with walking and shopping. Excellent place to stay!
GGuest UserVery cozy hotel, pleasantly pleasantly accommodated area. excellent spa area with quite a large pool and a variety of sauna. The restaurant is deliciously fed, staff is very kind and responsive. This place is perfect for rest, slowing and relaxing, resting from urban vainness and noise. I recommend!
GGuest UserIt is a nice resort for a young family. Please note it is quite away from Playa de america beach and on a steep hill. We had our room at the top of the hill, almost felt like going up 4 floors to get to the room. Limited vegetarian options in hot food. This is quite common with any other resort in Canary Islands. So be ready to compromise on it.
We got 4 single beds. If you are a couple who need a double bed, this could be a problem 😉.
Parking is €5 per day although hotel is far away from beaches. This is something they should provide free. No option outside to park due to steep hill.
We requested to move our room lower as my wife has asthma but not much of luck.
GGuest UserNew facility , everything one needs including a fully equipped kitchen
, excellent service! Plenty of things to keep your kids busy. Overall, highly recommended for people looking for a quiet and very pleasant stay!
Mike D
PPengcangtingpanzhangI think it’s not bad. The hotel is on a mountain three or four kilometers from the beach. The disadvantage is that you need to travel and call a car.
GGuest UserThe room is clean and spacious, warmly decorated, and the bed is soft and comfortable. I had a good rest at night. The bathroom is clean, with complete toiletries, and the water pressure and hot water are stable. The view outside the window is also beautiful, which makes people feel happy.
JJavier04The atmosphere of this honest remains family. Simple but user-friendly. Like every hotel there are positive points and other negative points.
The positive points :
- 10 minutes from the airport,
- 15 minutes from the tourist beaches of Playa Los Americas or Cristinos, and the “holiday” atmosphere of towns like Costa Adeje,
- quite a few places to park nearby (note: hotel parking 7€)
- theme evenings every evening, in “camping paradise” mode,
- the bartender's cocktails: top and wide choice. Reasonable prices.
- The size of the rooms, spacious and practical for a family.
- Reception staff, friendly and accommodating. One of the receptionists spoke a little French which was a plus but the others, including Javier, were very friendly.
- The swimming pool: certainly not heated but you get used to it quickly once you're in and it's big enough, I think... Shallow, 1.40m at the most, appreciated by families. Just one downside, uncivilized people leave their cigarette butts lying around in the planters, which is a shame.
The negative points, yes there are even a few 🙄.
- Few nature excursions around the hotel...
- The decor is very neat and pretty in the entrance, the patios, the swimming pool area but is even a little ”old-fashioned” among other things in the rooms and the dining room.
- The auditorium is nice with lots of photos of stars but the “warm, Iberian” colors make it “Vintage”.
- The additional costs are not given (30€/night/room for the change of room that we requested and 10€/person for breakfast.) I don't know about the rest...
- Another inconvenience: the nauseating odors at certain times of the day or in the evening... And unfortunately, the hotel can't do anything about it because I think it comes from the nearby golf course or from a something that looks like a sewage treatment plant. So, it doesn't last all day or night... or maybe my nose is used to it but it's still a shame for the hotel. And disturbing for residents.
- Lack of socket next to the bed. Bedside lamp, 1 socket so it's not possible to charge your cell phone at night.
- Planes pass by during the day but this is not disturbing at night because at max at 11 p.m., there is no more traffic so at night, it remains relaxing even.
AAlexey777The staff absolutely didn't care about guest requests. I asked for an extra blanket THREE TIMES, and on the third try, they brought towels 🤦. It wasn't until I made a scene at reception and made them explain the difference between 'blanket' and 'towels' (just to make sure they understood English) that they finally brought the blanket. They gave me a room facing the noisiest bars, which are loud until 2 AM, and didn't warn me about it. The breakfast staff were also rude. You have to beg for an omelet, and they do everything with sour faces. They rush to clear away the food as soon as 10:30 AM hits, practically snatching it from under guests' noses. If it weren't for such terrible staff, the hotel would be perfectly acceptable, even if it is a bit rundown. Many rooms have a good view of the city and the ocean.