Fantastic location. Friendly service. Good breakfast. But: internet super slow if working at all. No flexibility in bike rental. Staff tried to be helpful but wasn’t very knowledgeable in certain areas. Free welcome apples were a nice touch. Room itself could have been cleaner. Broken outside window. Tv not properly working due to internet issues. Water wasn’t refilled. Had to ask for refill during our 3 day stay (even we booked the luxury suite) especially on a Sunday when all shops are closed that isn’t very cool. Staff was very friendly about it but I would prefer service that doesn’t wait for me to ask for things.
The hotel is super located: walking to the Park Sanssouci, to the DB train station and to the bus stop. The rooms are well equipped and clean. Breakfast for 14 euros is rich.
The parking is short (deep garage and parking places before and behind the house; cost 8 Euro per night). Then there is also a shortage of room at breakfast if the majority wants to breakfast at 9 a.m. on Sunday. The service is effortful and friendly.