Find 4-Star Hotels in Sint-Joost-ten-Node

"ALL GOOD with excellent reception staff support. Fortunately, they advised me NOT to park my park in the streets around the corner of the hotel because foreigners's car happened to have their windows smashed. So I parked in the Hotel parking to secure my car. Looks like this neighborghood is not safe..."

"It's not our first stay here, and it won't be the last. Honestly, everything is beyond perfect. The staff professionalism, the cleanliness, the rooms, the breakfast, the small detail that gives you a little joy as the welcome chocolate walnut warm cookies. Always a pleasure to stay at the double tree by hilton."

"Here are some details that the hotel could manage better: 1. Water pressure not strong enough 2. Only 4 hanger hooks on the bathroom door, not enough and far to get the clothes after shower. 3. Artist decor shelves look cool, but not practical for travellers. We need a work desk instead. The tea table is too small for two people to dine, and not even great for doing work. Socket is far, and you will need a 2-3m cable to connect your it to your laptop in the sofa area. 4. Check in process took an hour to be done, but there is no chair for the check-in costumer. The city tax was mistakenly collected. When I showed the prepaid proof, I was asked to send an email to the company to ask for file an investigation. Later in 15mins, I got immediately refund after I asked of if I should contact my travel agent. The room keycard failed to access the first room. It took the receptionists to figure out the solution and I got a new card for another room in 15mins. The efficiency was very low and not smooth at all. 5. We went back to the room after feeling cold stepping out of the hotel around 10am. Later found out two housekeepers started to vacuum the floor and clear the bathroom. We wanted to change our clothes and use the toilet, but they don’t understand. The lady went in and out the bathroom showing impatience and long face. We felt disrupting their work, and we could only get changed in front of the housekeepers in the living room and excuse the lady to let us use the toilet. 6. I once swam in a pool with more than 20 people. It was super crowded. What’s the point of making appointment of using the pool? Besides of the aforementioned, there are still something I like. + There are not many hotels offer pool in Brussels. This hotel has a cool pool on the rooftop with sun baths on each side, and wonderful city view in the both sides of terrace. The pool design is great. + Check in place is in the 2nd floor, bigger than in the lobby of the building. The bar, waiting area and 4 check-in desks are connected in the same area. +Quick lift - It will bring you directly to the floor you press for +The basic room is very spacious and cosy. I enjoyed my stay here. Very quiet all day."

"Very good value for money. Excellent breakfast - it is really good. A pity they charge for early check in, and it is quite late check in time 15;00. Other than that, all good! Nice staff"

"The hotel was nice and clean, with a jungle-like atmosphere and beautiful decoration. It’s in a great location, very convenient and easy to access public transport. The only downside was that when we first entered our room, housekeeping had forgotten to remove items and rubbish from the previous guests, which caused a very bad smell. However, they quickly apologized, changed our room, and offered us free breakfast. Overall, it was perfect and great value for money. Recommended"

"The hotel itself is beautiful and well-kept, with a stylish interior. However, my overall stay was disappointing due to poor service. I stayed for three nights and was asked at check-in if I wanted my room cleaned during the stay. I said yes, and on the second day I reminded reception in the morning that I would like the room cleaned. When I returned at 4:30pm, nothing had been done — the room was still uncleaned and the sheets unchanged. When I raised this with reception, the staff were not helpful and instead of simply arranging for the cleaning, they asked unnecessary questions and did not resolve the issue. This really let down the experience. As for location, the hotel is not in the city center, so you do need to travel to reach most of the main attractions. That said, the train station is only about a 7-minute walk, which makes it manageable. In summary, while the hotel itself is beautiful, the lack of reliable service and less convenient location mean I would be hesitant to stay again."

"Very new and very good environment. The bed is very comfortable. The service is also very good👍🏻The bathroom shower has a lot of water. The toiletries smell good and are very useful. I highly recommend this place."