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9.3/10
Great
GGuest UserThis was an amazing stay for myself and family!!! I absolutely loved everything about our stay. The suite with the bunk beds was perfect for me and the children. We played board games that we brought with us along with the games that came along with the suite. Very spacious for our group. The staff were friendly and accommodating. Will definitely bring my family back. Thank you for making our first group spring break vacation a complete success!!!
NNicole BlackmonThe front desk staff was wonderful. The only complaint I have is that the pillows hurt my neck. Everything else was great. The toll bridge was very slow, which doesn't reflect the hotel.
GGuest UserThe hotel was the best on all of our trip. So lovely big room and great bathroom .The beds are great including the pillows.
I am writing this because we had so many bad experiences and this hotel and staff made up for it.
GGuest UserA very nice and large room with a separate sitting area with mini fridge, microwave and dining table. Bathroom tub was super large and very nice. The bed linens are top quality and very comfortable.
GGuest UserThe hotel is nice it’s a Hilton after all but when we got settled into the room we noticed there was bits of a styrofoam takeout container on the floor in the living room and the bed was poorly made; it looked thrown together. Then when we went to shower, there was hair stuck to the back wall of the shower that housekeeping had neglected to get off. I mentioned these things to the lady at the front desk when checking out and she seemed uninterested of this so.
BBlanca GandaraThe location is very good, one street from the sea, a very nice view, the cleanliness left little to be desired and the racist receptionist in front of us checked in some Americans and even offered them bottles of water and was very friendly and with us it was very bad and not even water was offered
GGuest UserThe hotel was really nice despite a few minor issues in the room! The walls were super thin so you could hear everything, but the staff was friendly, the room was clean, and the location was perfect - right on the beach and close to lots of restaurants and activities. Some maintenance issues, but overall it was a great stay!
JJINGThe hotel is right next to the beach and has free parking. There is a refrigerator and utensils in the room to cook. Ctrip booked very quickly, but the hotel front desk said that they did not receive the money, and recorded my credit card again. I don't know if I will deduct the money.
GGuest UserThe Hilton Garden Inn in Orange Beach, Alabama, was a beautiful place! I liked the hotel layout. My favorite parts while staying there were collecting shells on their beaitiful private beach behind the hotel, leisurely riding innertubes on their ”heated river” behind the hotel and enjoying their delicious breakfast buffet. Every hotel employee we met was wonderful and helpful! I reserved a physicallyhandicapped room with island view. My only unpleasant part of my stay was the flooding from the handicapped bathroom shower that flooded the bathroom floor, into the front entrance to the room, even wetting the hall carpet. I reported it to the front desk, who thanked me for reporting it. They said it was because it was a handicapped room. I told them it didn't matter...if it was a handicapped room or not. I told them more care should have been taken considering it was for a handicapped person. What if I'd fallen on the wet floor and gotten hurt? Anyway, I liked the hotel but I don't recommend renting and reserving the handicapped room (#415) until these issues are corrected and the room, itself, is updated and this problem is completely corrected. Thanks! Rhonda Tippett