Very friendly staff at check in. Room very clean, decor in good order and nicely presented. Bathroom very clean and in good order. Had an evening meal in the pub which we were very happy with - food tasty, nicely cooked and good value for money.
The only negative for us was that the room was very cold when we arrived,just 16.5 degrees. We turned the thermostat up to 20 degrees but this temperature was not reached for several hours.
This property is in the heart of downtown Swindon. A Salvation Army shares the building so there were always people hangin out in front. Never felt unsafe, just a bit seedy. Great location in the heart of downtown. Easy to walk to shopping and restaurants. Room was clean and did the job. Can't really complain for the price.
Wonderful location and friendly staff; however, the way the property is maintained leaves a lot to be desired.
First of all, cleanliness is quite poor. In one room we found mold inside the window frames; in another, a broken window pane; and there were numerous cobwebs throughout the house.
The bathtubs are potentially dangerous due to the height difference between the floors, and the bathroom fixtures also show clear signs of age.
The hairdryer is frankly ridiculous—it looks at least 30 years old.
The food is underwhelming and nothing special; I would not recommend dining on site. We had high expectations, but they were all disappointed, and even the breakfast was not enjoyable.
Our only thanks go to the staff, who were always attentive and helpful.
Clean, comfortable hotel. Comfortable bed, the shower is working properly. We enjoyed the stay itself.
The only thing is that we booked the hotel for the big amount of people and the prices were growing accordingly. So the stay for the first and the last person who booked the hotel was twice smaller / bigger.
Consider that and you’ll be fine.