Featured facilities: Conference room, Gym, Parking
405 reviews
8.8/10
1 night
From €29
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9.7/10
Excellent
NNTikhThe hotel leaves a double impression where bright virtues are heavily overshadowed by serious shortcomings in organization and service.
Positive sides:
· Very fresh, stylish and creative design in a single orange gamma. The idea is really beautiful.
· Spacious numbers that are felt at once.
· Delicious breakfasts that left a good impression.
· A nice little – Mandarins on the resepschen supporting the general concept.
Negative sides (unfortunately, they are more and they outweigh):
1. Disastrophically bad settlement organization. At official settlement time from 12:00, by 15:00, none of the three rooms we booked were ready. This is absolutely unacceptable for a hotel accommodating itself at a ”not small” price.
2. Low cleaning quality. The first floor room in the corridor and bathroom was found hair and dust. The second and third floor rooms stable smell of cigarette smoke. Cleanliness – Basic requirement that was not met.
3. The complete lack of service culture and apologies. Not with delay in settlement, not with deficiencies in cleaning, no sincere apology has been received from staff, nor attempts to correct the situation promptly and fully. The guests actually quit to solve the problems themselves.
4. Price and quality discrepancies. Given the cost of living according to the Hunchun standards, the level of service and the attention to the guest has been extremely low.
Summary: Orange Hotel – is an example of an excellent idea destroyed at the execution and management stage. Beautiful design and good breakfasts cannot compensate for dirt in rooms, tobacco smell and full indifference of staff to the comfort of tired guests after the road. The impression was completely spoiled. The hotel is recommended with a huge reservation and only for those who are willing to accept such attitude. Until the standards of service and purity change dramatically, there is no desire to return here.
Yyanli001This is a newly opened small hotel with a great location and plenty of amenities nearby. There's a small parking lot in front of the hotel. The rooms are a bit small but clean and tidy. Breakfast is acceptable. The front desk staff are incredibly warm, friendly, and provide excellent service! There are a lot of Russian guests staying at the hotel.
PPuladeha-delaermadelafuwangboFor us southerners, it is estimated that this floor heating is too hot, the others are very good, I have already hit the air conditioner to 16 degrees at night, this will be cold to death, but not air conditioning and hot to death, parking place There are many, breakfast is generally the same, it may be the New Year, The hotel crosses the road to the opposite side of the Northeast Restaurant. If you go to eat, you must pay attention to a little less. That amount, my obedient, southerners can't hold it 😅😅😅
HHeiEsiyecaoThe four of us stayed in a suite. The room was large and comfortable, with two bathrooms. Room service is very good! The surrounding environment is also relatively quiet when sleeping at night. There are Sunflower Restaurant and Tianxian Rice Bun near the hotel, which is very convenient for eating. It’s also relatively close to the seafood market! The video recorded in the room is gone, but the photos of eating nearby are here!
AAnonymous UserIt's not far from anywhere, which is good. There are more foreigners. It's just that the environment is an old hotel, the sound insulation is not very good, and the bed is a bit hard, but overall it's good.