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A great experience with this hotel sonar bangla guest house, its location just behind the new market. Hotel manager and staff's behaviour are very well. Hotel maintenance and cleaning is very very good

The room was smaller than expected. Not cleaned. Spot on bedsheet. No towel, handwash. Mirror is also expired it's useful life. Geyser is not working. In the wardrobe, lots of untidy pillows are dumped.

Overall, everything was okay, and as per expectations. I stayed for just a single night, and checked in quite late, the staff was quite helpful in accommodating the last minute request. I even checked out quite early, 5am next morning. Services/facilities were okay I would say given the price paid, as the aircon was not working, I found a roach in the bathroom and a few insects on the bed, and the room was a bit smelly (with windows closed), so those attributes could be improved. Else all good.

Good for a business person. The hotel is at prime location of kolkata and easily accessible. The staff are very cooperative. I will recommend this to everyone

Really nice welcome by the reception. The hotel is in a great location, everything is very close. Highly recommended.

Extremely convenient location for all kinds of amenities - like food outlets, taxi pick up/drop off, shopping stores - stayed for quite a few days at a stretch - staff were friendly and willing to extent necessary assistance as and when required. Room was cozy and comfortable. Overtime, i got more settled in my room. Only suggestion is about the cleanliness of certain areas which can be supervised - it has lots of improvement scopes.

Staff was very comparative. Love to visit again. Room service was good. Food was good and quantity was enough

Hotel is nearby birla school, mint o park. Park street and Arselan biryani ( park circus) is walkable distance. Theater road join birla platarium. Rate is quite high on the basis of service. Breakfast is not good. Charging for drinking water. Restaurant was full of hukka lover in the evening. Smoke is everywhere in restaurant.

I recently stayed at this hotel and was left feeling underwhelmed. The room was extremely compact, which was manageable, but the real issue was the non-functional water heater. Unfortunately, I didn't have time to report the issue as I had an urgent flight to catch. What really took the cake was the exorbitant charge of ₹300 for airport dropping. I was shocked to find that I could hail a cab just a minute's walk from the hotel on the main road for a maximum of ₹200. This felt like a clear case of taking advantage of guests. While the hotel's location is convenient, the overall experience was marred by these issues. I hope the management takes steps to address these concerns and provides better value for money. Recommendation:* Consider other options in the area that offer better amenities and more reasonable prices.

Stay was nice, singh ji was nice, room 412, all hosting was good, weel cleaned, well manared. Every thing was up to mark