Read genuine traveler ratings & reviews to find your perfect stay.
Posted onApr 24, 2025
Guest User
This hotel is situated in the Coyoacán Centro area. What a great area for so many reasons, coffee shops, restaurants and small cafes. This hotel, tho, is all you really need. Very beautiful, with high quality throughout. The staff were very friendly and professional. Our suite was gorgeous and well appointed. We didn’t have time to try out the breakfast menu but it looked very tasty.
I would definitely return for another stay without hesitation !
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Price per night from:PHP 8,104
Posted onJan 15, 2026|Two Double Room with Chapultepec Park View
DuduDolly
The location is great, safe and convenient. I'm satisfied with the room amenities and the bedding is clean and tidy. The only downside is that the facilities are a bit outdated, especially the bathtub showerhead, where the water pressure is a bit low and there's a slight leak. Otherwise, I'm very satisfied. I stay at this hotel every time I visit Mexico City, for 4-5 nights each time. I've stayed here at least a dozen times. I love the garden view room; the sunlight streams in during the day, which is very pleasant!
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Price per night from:PHP 36,208
Posted onAug 23, 2026|Suite with City View
Guest UserThe Hotel looked fantastic, very modern and luxury looking but the experience is lacking. We came for a one night only after staying at the Ritz for a week and the difference is colossal. For one , at the Alexander there was a constant noise through the night and early morning, cleaning staff didn’t bother to return our greeting, the management messed up our order for food in the morning- which wasn’t really good anyway. We will not be returning there unless the changes reflect the status they advertise.
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Price per night from:PHP 25,265
Posted onOct 13, 2026|Two-Bedroom Suite
马莉莲The hotel was nice . The beds were firm. The thing we didn't like was that our neighbors came out to the patio at 4am and were talking and singing and we can hear them from our room. Then after they went to their room and kept being loud inside so we can hear them through the walls. Other than that I would recommend the hotel
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Price per night from:PHP 6,256
Posted onApr 27, 2025
AJerath
Hotel location is great, walking distance to a lot of restaurants and sightseeing activities. Breakfast had a lot of variety. However staff was not friendly and very rude on the last day during checkout. We raised this with the reception staff and they later sent an email to apologize.
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Price per night from:PHP 24,841
Posted onApr 22, 2024
Guest User
As you enter the lobby strong smell of artificial perfume surrounds you which made me nauseous.
We were upgraded to kingbed room.
Shower head was broken. Shallow sink was designed for looks only. It splushes water The large structural column by the window takes up the whole one corner of the room. The room is small enough not accommodate lounge chair. Espresso maker is also broken as to the pod doesn’t stay and fall through. If you are carefully pressing it down slowly it will stay where it get skewered.
This hotel is not a bad hotel. Great location. Staff is as nice as many restaurants and hotels in town. I will not stay here again because there are plenty of better hotels and rentals to stay in Mexico City.
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Price per night from:PHP 18,422
Posted onFeb 9, 2026|Standard Two Double Room
Guest User
Great hotel at a great location! Walking distance to many must-see Mexico City places such as Templo Mayor Museum, Constitution Plaza, Palacio Postal, Palacio de Bellas Artes, etc. Roomy room with toilet and shower in separate rooms. Nice breakfast with many food choices.
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Price per night from:PHP 6,516
Posted onFeb 24, 2026
Guest User
Try to ask for a high-floor room. The first and second floors are a bit noisy. You can hear the sound of the street during the day and afternoon. The room is very clean and beautiful. The location is really amazing. It is a few minutes walk to the contemporary art gallery and the modern art gallery. The room is clean and modern, what you see is what you get, if you live on a high floor, it is much better. Mexico City water quality problem brushing your teeth with the mineral water given by the hotel. There is a 24-hour business nearby, and it is very convenient to buy snacks.
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Price per night from:PHP 6,266
Posted onAug 5, 2025
M.K84
I’ve left with beautiful memories and a lot of love for this place. The staff are amazing ,,, friendly and professional. It’s a great hotel with excellent service, and they made sure I felt comfortable throughout my stay. I’ll definitely choose this hotel again on my next trip ,, I truly loved it!
Just one thing to keep in mind: the traffic in this area can be heavy, so if you have a flight, make sure to leave early to avoid any delays.
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Price per night from:PHP 15,505
Posted onNov 13, 2025
Guest User
A great location with a very impressive lobby and facade. The room was nice although a bit small. Whilst the staff were mainly great, we were disappointed on a couple of occasions. Firstly, they took away our bath towels without replacing them. When we called down asking for towels they said they would send someone straight away however we never received them and had to dry ourselves with our robes. Secondly, we had to leave at 7am and asked if we could have something to eat a bit earlier. They were unwilling to organise anything. Every other hotel we have stayed at would organise a brekkie box if you’re unable to make breakfast time, given this was a part of our stay and therefore a service we had paid for.
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Price per night from:PHP 13,513