Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJul 3, 2026
Guest UserWhenever I arrive in Mexico City late at night, I always stay here for a night. The only downside is the price, otherwise, it's perfect. The hotel is located in Terminal 1. After you exit arrivals, turn right and take the elevator up to the 2nd floor, which is a parking lot. Once you exit the elevator, turn left and walk about 100 meters until you see a door. Go through that door and walk another 50 meters or so, and it's at the end of the long hallway on your right.
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Price per night from:IDR 3,011,317
Posted onNov 23, 2023|Superior Room With 1 Queen Size Bed, 205 Sq
Tangmx777Internet is fast , Hotel is very new , centralized location close to eateries, shopping, banks, etc. metro is just 2 minutes away. Room is considerably smaller but nicely designed and well facilitated. Service is great special mention to Diego hall manager excellent job.
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Price per night from:IDR 1,586,608
Posted onApr 26, 2026|Two Double Room
Cemaxingtianxia
Facilities: Generally speaking, it's pretty standard, similar to a 300 RMB hotel in China. But considering its airport location, it's acceptable. Special shout-out to the comfortable sofa – big plus! Hygiene: Excellent. Environment: The hotel interior is great. However, the airport exterior is under renovation, and it was a bit hard to find. Service: Excellent and very professional.
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Price per night from:IDR 3,526,694
Posted onNov 12, 2025
Guest User
We loved staying here although we did have a few hiccups.
We arrived before check-in but we could leave our luggage at the hotel which was a relief. Unfortunately we lost our luggage ticket while out, but the front desk employee Grecia made it seem as if it were a huge problem and that we would not be able to retrieve our luggage at all. She did not reassure us even after we expressed confusion and concern. However once we had already gotten very stressed about this, another employee simply asked for our identification and quickly resolved the problem (which was their standard protocol). The stress was avoidable.
When we arrived to the room we had to call to request robes and slippers, and there was only one water bottle even though we were two guests. In the bathroom, there is only one hook for the towels, which was inconvenient. The shower also leaked water all over the bathroom which is an architectural problem and can’t really be helped but was annoying as the bathroom floor was wet. The lighting in the room was also very dim, but that might just be a personal preference.
Multiple times when requesting towels or water from room service, we had to call several times to remind them of our needs (we even once went personally to remind them at the front desk after 3 times of calling).
On our last day we were eager to enjoy one final breakfast, which is listed as being from 6am-11am. However the food was not set up until 6:20-30, so we had to rush to eat before checking out to make it in time for our flight. Also at breakfast there is no self service tea or water station, and although the staff are attentive, it’s too much for them to be able to meet everyone’s needs at rush hour breakfast.
However despite all of this we are left with a great memory of staying here. The food at breakfast was delicious, and most of the staff were very kind despite the delays in service. The location is convenient and the room was comfortable. I do not regret staying here although for ~300 USD a night I might expect a little bit more attention to detail.
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Price per night from:IDR 2,622,760
Posted onOct 28, 2025|Business Deluxe Two Double Room with Reforma Avenue View
Guest UserThe AC didn't work properly since day 1. I reported it, service staff came to the room just lower the temperature but still was warm at night. It was uncomfortable to sleep. I reported the problem again and they came for service the AC but it didn't work to much, something was missing. It was a little better at night but still a bit warm.
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Price per night from:IDR 4,071,754
Posted onFeb 25, 2026|Standard Queen Room
Guest User
Great hotel to stay at in Mexico City because it's centrally located, and a tour operator picked me up for an excursion to Teotihuacan, which was fantastic. The staff was also cordial in general, and I felt safe with the private guard in the front lobby. As for the room, it was just as advertised in the adverisement description and pictures. Warm water worked, and so did the A/C. Wifi worked well, but because I have used Ibis Hotel in other countries, I already had a general account, so accessing wifi was a little tricky in the beginning, but after resetting my password, I was able to access wifi. With regards to the restaurant, some of the dishes were delicious for dinner, such as the Enchilada Suices. The breakfast buffet was well worth it and had a variety to select from. Overall, this hotel is a good value for your money.
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Price per night from:IDR 1,057,738
Posted onJul 15, 2025|Deluxe Double Room
Guest User
Overall the hotel was good.
The room was clean and organized, neat, no issues. Shower was nice and hot, comfy bed and a safe, all good. No minibar or fridge however, which is maybe a bit underwhelming for a 4 star hotel but it was fine for me.
Location was good, reasonably close to the city centre and with several public transport options nearby. (Though I found the public transport quite confusing in Mexico City)
My only issue was that I originally booked through another agent and when I arrived the hotel informed me that the booking had been cancelled on the same day I booked it, and they wouldn't offer me the room or price match to the original booking, so booking the second time was about 8 euro more expensive, not a lot, but irritating. However I contacted my other agency and the informed me that it was due to a failure for the confirmation going through on their end, so not the hotel's fault.
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Price per night from:IDR 1,341,061
Posted onFeb 19, 2026
Guest User
I really appreciated how functional the room was and how comfortable the bed was, but the absolute best part was the location. Even though it's at an intersection, there's a convenience store on every corner. The hotel staff were also super helpful in recommending delicious local restaurants; you can find all sorts of great food options around here. The staff were really welcoming and friendly too.
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Price per night from:IDR 1,813,266
Posted onAug 8, 2026|Deluxe King Room
Guest UserBeautiful hotel, great location, but unfortunately, the noise makes it extremely difficult to recommend staying here.
The music from the rooftop bar starts getting louder around 6 PM and continues until approximately 2 AM, and it seems to get progressively louder throughout the night. It was genuinely impossible to relax or sleep in our room. We were even given earplugs, but they did very little to help. If you plan to be out until 2 AM every night, you may not notice it. But if you are looking for a relaxing hotel where you can come back, unwind, and get a good night’s sleep, this is honestly a terrible experience.
We also booked a Deluxe King room but were put in a Queen room for our first night. We were not able to get into the correct room category that we booked until after 5PM the following day because the Deluxe King room was ”not yet clean.” No upgrade or compensation was given for this mistake.
It’s a shame because the property is beautiful but a hotel room that you cannot reasonably sleep or relax. I would strongly recommend asking about the noise before booking.
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Price per night from:IDR 4,476,500
Posted onNov 6, 2025
Liuxiaoxin™
The location of the Youth Hostel 🏨 is excellent. Located in the center of the city center. Don't be too convenient to go to the surrounding museums! Breakfast is included from 8 am to 10 am. In addition, a Margaret cocktail coupon will be given on the first day of stay. Going to the rooftop bar on the sixth floor is really not too pleasant. At my request, I arranged a lower bunk bed for me. Luggage can be stored for free at the front desk. The 15% discount coupon given at check-in is more cost-effective than going to a fast food restaurant. The five-story leisure area and self-service kitchen can be used to filter water references. too convenient. Full score recommendation 🇲🇽
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Price per night from:IDR 191,580