Read genuine traveler ratings & reviews to find your perfect stay.
Posted onSep 7, 2025
Xiaochengshizhanmushi
The surrounding facilities are excellent, with a shopping mall nearby. Daily service is excellent for Melbourne, with prompt feedback on issues. The air conditioning in the room doesn't have a heating function, so you have to rely on the air heater. Breakfast includes milk, yogurt, coffee, fruit, oatmeal, bread, and four or five main dishes. Overall, it's a good value in the Reforma area.
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Price per night from:MYR 489
Posted onMay 17, 2025
Qingdajiangjun
The overall level of the hotel is similar to that of domestic hotels. The room is large enough, about 30 square meters. The breakfast is very simple and it is not recommended to eat in the hotel. The location of the hotel is quite good, it is convenient to travel anywhere, there are many restaurants around, and life is convenient.
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Price per night from:MYR 256
Posted onNov 19, 2023|Standard Double Room
Guest UserThe hotel location is very convenient and the service attitude is very good
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Price per night from:MYR 255
Posted onMar 13, 2025
Guest User
The hotel is in a good location, the staff are generally friendly, the facilities are average, and the price is reasonable. Things to note: [1] Choose a room facing Liverpool Street. Otherwise, the sound from the nearby bar is deafening and you won't be able to fall asleep until 4 a.m. [2] The staff basically only speaks Spanish. Bring a translator. Otherwise, it will be impossible to communicate.
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Price per night from:MYR 434
Posted onNov 15, 2022
Anonymous User
Acceptable room price. Staff is friendly and helpful.
Suggest to add electric water kettle for each room.
Better maintain stable room price on weekdays and weekends.
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Price per night from:MYR 313
Posted onJul 12, 2025|Business Deluxe Two Double Room with Reforma Avenue View
Ahmed Awwad
I recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico.
The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future.
On the bright side, the breakfast was really nice. Good variety, fresh options, and great service.
If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.
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Price per night from:MYR 798
Posted onNov 14, 2023
Guest User
Nice hotel in a great location in Mexico City. I appreciated the complementary breakfast. Clean towels every day. Only downside is that the walls are a bit thin, it may be advisable to bring earplugs as you can hear your neighbours
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Price per night from:MYR 265
Posted onDec 2, 2024|One-Bedroom King Suite
Filipino Traveler & Entrepreneur - Beverly VegaI checked in 2-3 days late due to emergency and they said all 4 nights bookings were cancelled, even I still have two more nights to stay. They refused to refund as well, so I just paid for an half day stay cause I was supposed to have a flight at night and they charged almost full, receptionist was never kind to tell me that difference is just little for an overnight stay. So decided to stay overnight cause I re-scheduled my flight the next day, cause I had a meeting and I won’t catch my flight, then when I returned back to the hotel, bought a water they asked for the room number and new receptionist told me that I should have checked out cause there’s a note that I can only stay until 6 or 7PM, I checked in at 2PM, lol. Paid almost 70USD for that, then I told them to extend until next day at 2:00PM, then they charged me for another almost 80USD. No consideration at all, will definitely ask the booking app to ask for the 4 nights stay refund that was unused that they refused to refund, they said it’s no show already even I showed up on the 3rd day. Lol. Kinda scam tactic. And I hate it. I just let it go.
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Price per night from:MYR 290
Posted onFeb 19, 2026
Guest User
I really appreciated how functional the room was and how comfortable the bed was, but the absolute best part was the location. Even though it's at an intersection, there's a convenience store on every corner. The hotel staff were also super helpful in recommending delicious local restaurants; you can find all sorts of great food options around here. The staff were really welcoming and friendly too.
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Price per night from:MYR 257
Posted onJan 3, 2026
Olivia Loza
Excellent location! Walking distace to main avenues and transportation points.
The staff was very friendly and helpfull at all times.
the room was spacious, with individual unit (heater/AC)
Some rooms have jacuzzi, you need to request it at moment of reserving a room.
The hotel offers buffet breackfast(for extra charge)
All and all, good value gor money
I will stay there again here when visiting CDMX again .
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Price per night from:MYR 273