Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJan 11, 2025
Guest User
The room facilities are old, but still convenient to use. It is a suite with a sofa bed in the living room. It is convenient to travel around.
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Price per night from:€192
Posted onOct 15, 2023|Deluxe Guest Room, 1 King, Partial City View
Braden TseExceptional experience ! Ultimate Ritz Carlton experience, would highly recommend if you travel to Mexico City!
Definitely get one of the best view in Mexico City from your room , it truly exceed my expectation of a Ritz Carlton hotel. Extremely good service and always address you by your name.
We encounter some problems within the room in the beginning, however the front office manager solve it very quickly which is excellent. We have stayed in the hotel for 2 nights and will definitely come back if we visit Mexico City again.
Became a fan of Ritz Carlton now
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Price per night from:€619
Posted onApr 3, 2026
Azeem afg
My experience was very good. The staff were polite and always ready to help. The room was clean, comfortable, and well organized. The facilities were nice and everything worked properly. The location is great and easy to access. Overall, I really enjoyed my stay and would definitely come again.
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Price per night from:€145
Posted onMay 25, 2026
Guest UserThe room exceeded expectations and regretted staying for two days on the weekend. A family of three set two bedrooms and two bathrooms, Trip.com wrote 70 square meters, it feels more than, it is estimated that the area is used, the child is very satisfied with his own space. The room design is very good, the small objects are IKEA, the kitchen is fully equipped, the necessary tableware is also equipped with oil, pepper and salt, we made a few beautiful breakfasts, to achieve avocado freedom! This apartment has four rooms on each floor. The room type I live in is on the fifth floor. I can't hear the noise of the road at all (the room on the road is not clear, the road in front of the door is busy during the day). It is two blocks away from the core area of Roma. I wander around every day and have several Michelin restaurants. Unfortunately, I can't eat on weekends. Praise the building service staff, enthusiastically inform the use of the free washing machine dryer, free after 6 pm. The roof garden is great! There is a swimming pool! Small problem: The sheets should be covered with plastic waterproof pads, and they will ring when they turn over.
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Price per night from:€64
Posted onApr 25, 2024|King Room
Corey_kThe hotel is nice and it is attached to a gym. This gym is almost like a gym you would pay for. The pool is nice, but it is mostly used for swimming laps. The men's locker room even has a steam room.
In the hotel, my cleaner was very nice and cleaned my room very well. She was even a fan of kpop like me and she left me a cute note.
The hotel is even near local bus lines and metro stops.
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Price per night from:€89
Posted onJul 12, 2025|Business Deluxe Two Double Room with Reforma Avenue View
Ahmed Awwad
I recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico.
The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future.
On the bright side, the breakfast was really nice. Good variety, fresh options, and great service.
If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.
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Price per night from:€172
Posted onOct 23, 2023
Anonymous User
I finished paying in advance with the app, but I said I couldn't confirm it, so I asked him to pay again, so he even confirmed the reservation number stored on his mobile phone and the contents of the payment, but he said he didn't know. After a long time, I didn't apologize for confirming that it was a trip.com app, but the room was also broken. It was replaced again soon.
The room was clean and the facilities were good, but the condition was not good, so I put the temperature of the air conditioner up and fell asleep, but someone forced into the room in the middle of the night. The intruders were staff and they said they came to check because the room temperature was strange.
But I know that the customer is in the room, but I was very embarrassed and scared because I broke in without any call or knock. The staff were friendly but there was no consideration for the guests at all. Hotel that I don't want to go again twice.
It was less service than a 30,000 won room in Southeast Asia.
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Price per night from:€88
Posted onAug 5, 2025
M.K84
I’ve left with beautiful memories and a lot of love for this place. The staff are amazing ,,, friendly and professional. It’s a great hotel with excellent service, and they made sure I felt comfortable throughout my stay. I’ll definitely choose this hotel again on my next trip ,, I truly loved it!
Just one thing to keep in mind: the traffic in this area can be heavy, so if you have a flight, make sure to leave early to avoid any delays.
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Price per night from:€196
Posted onJun 24, 2025
Anonymous User
The room was spacious and quiet, though the facilities were a bit dated.
It felt relatively safe.
The bed was very comfortable and incredibly soft. After a 10-hour flight, I immediately fell asleep.
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Price per night from:€108
Posted onNov 13, 2025
Guest User
A great location with a very impressive lobby and facade. The room was nice although a bit small. Whilst the staff were mainly great, we were disappointed on a couple of occasions. Firstly, they took away our bath towels without replacing them. When we called down asking for towels they said they would send someone straight away however we never received them and had to dry ourselves with our robes. Secondly, we had to leave at 7am and asked if we could have something to eat a bit earlier. They were unwilling to organise anything. Every other hotel we have stayed at would organise a brekkie box if you’re unable to make breakfast time, given this was a part of our stay and therefore a service we had paid for.
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Price per night from:€161