Spa Hotels in Astana

The location is particularly convenient, and I rented it for a long time when I wanted to stay in the office. ～

The room was clean, and the service at The St. Regis Astana was as attentive and warm as ever. The spa and steam room facilities were also excellent. The location is good and relatively quiet. The staff and butler service were very thoughtful. It's a bit too new though, and there's still a faint smell of renovation.

A very clean and lovely hotel. The guy on the desk was friendly, helpful and kind. The rooms are huge and there is everything you need. Breakfast had eggs and good coffee- fine for me. Would be nice with a little more variety of food for western taste. Overall excellent stay.

Lives on top floor but cold water supply is unstable; I almost got burned while taking a shower. Stayed 5 nights, room daily necessities, such as toothbrushes, toilet paper, slippers, etc., there will be one most every day not given. One day the bed was not cleaned.

The front desk staff were polite and pleasant, and the room was clean. The breakfast offered a good variety and was tasty. The lounge was a nice bonus, almost like having a full meal, and it was very comfortable. All the staff were friendly and attentive. The location seemed convenient. There's also a spa and pool, but we didn't get a chance to use them. Overall, we liked everything, thank you!

Hotel service is not very good, we ordered a suite, in the description of 1 big bed and a combed bed, when we checked in, we couldn't find the room at the front desk at 2 pm, saying that we had to wait for an hour to stay, and later we said that we were very tired and wanted to stay, they suddenly found a room, When I went up to the 3rd floor, I found that this was a standard twin room. The front desk did not say that the room price was different. I didn't take the initiative to refund the difference, and our luggage was very heavy. The hotel did not have an elevator. Give us a room on the 3rd floor.

The hotel is good, but the reception staff needs to learn a lot. she is inattentive to everything. A hotel's reputation starts with the staff's attitude towards customers, especially from the reception. The breakfast was excellent. The staff at breakfast were friendly and attentive. They try very hard. In the room was very hot. We couldn't fix a heating. In the spa centre of the hotel, nobody welcome or meet you. Very strange.

Facilities: complete facilities, relatively long time Health: good Environment: There is a supermarket on the right hand side of the door Service: Very good The lake freezes, and the traffic flows back and forth from the bridge and the ice beneath the bridge form a beautiful landscape

Great location. The breakfast was hearty. However, both the room and the hotel itself are very run-down and a bit dirty. The bed was large, and the linens were clean, but you could feel the springs in the mattress. There was construction for two days, which was noisy. The stay includes spa access, which is located across the street in the courtyard. The spa is also a bit worn out, but I'll praise the massage, it was excellent. Next time (most likely), I'll choose a different place.