Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJan 5, 2026|Deluxe King Room
Yahia TThis was by far the best hotel experience of my life. The St. Regis is the embodiment of luxury and in Astana it is extremely good value for money in a majestic city that is truly a hidden gem.
The staff are caring, hospitable and cheerful, always going above and beyond for your needs. The breakfast merged variety with the best quality I've ever experienced in a hotel ever. The room... My goodness was the room luxurious and stunning for their most basic one.
Without a doubt, if you are coming to Astana, which you should, The St. Regis is the place to stay.
Show more
Price per night from:€275
Posted onAug 14, 2026|King Room - Non-Smoking
Karina BeeGreat hotel, probably with the best breakfast we had on our trip to Kazakhstan. There was a huge selection and everything was always replenished. Our room was very large, clean, and well-maintained. Housekeeping came daily. The pool is adequate and has a good temperature. Additionally, there are separate saunas for men and women, which could be used during regular hours. It takes 30-45 minutes to get to the airport, depending on traffic. To get to the center of Astana, you can only go by taxi or car; it's too far to walk.
The staff were very friendly and helpful. We felt completely at ease.
Show more
Price per night from:€74
Posted onAug 6, 2026|Deluxe Twin Room
Feiyibandesiji!My stay this time was a good experience. The scenery outside was beautiful, and the room arranged for us was also nice. It was great, I recommend it.
Show more
Price per night from:€99
Posted onMar 24, 2026|Standard Room With 2 Twin Beds-Non-Smoking
RaushanKI would rate my average experience as 6/10 because I was unable to contact property through Trip.com, only possible through WhatsApp or email which is not really convenient.
The arrival experience wasn’t good. We arrived around midnight, and had 3 suitcases. No one offered help. It is mentioned that hotel has bellhop but there was no one. When entering, no one even helped at least with holding a door. The guy in black suit (maybe security) was on his phone. Didn’t pay attention to us. When we reached Front Desk, we didn’t a really warm welcome. Only “Good evening! I need your passport or id” The agent ignored my request for a late check until 1 pm at the c/i. I asked if it’s possible. He continued with property information without returning to that request.
The room was quiet and near the elevator which is nice. But service could be better.
Breakfast buffet has a good variety of food options but hostess ran to his work desk when I arrived without saying even “Good morning”. He was eating something so I waited for him to finish. The only conversation was “What’s your room number? Enjoy your food”
Again, at c/o no one offered help with luggage as well. At least could help with holding a door, because their automatic doors are closed and blocked with a luggage cart.
In general, I would say staff needs to learn to provide with a better service due to hotel star rating. It is mentioned that hotel has 4 star rating but, in my opinion, it’s only giving 3 star or less. I stayed in 3 star, 5 star hotels in the world, and I had better experience in a 3 star hotel.
Show more
Price per night from:€73
Posted onOct 14, 2023|Standard Double Room
senming521Astana Zoll is a luxury hotel located in Astana, the capital of Kazakhstan. Here are some reviews about this hotel:
1. Excellent location: Astana Zor Hotel is located in the city center with convenient transportation and is surrounded by many shopping malls, restaurants and attractions. This is an ideal accommodation choice for business and leisure travelers.
2. Complete facilities: The hotel is equipped with a variety of high-end facilities, such as gyms, swimming pools, spas, etc. The rooms are spacious and comfortable, equipped with modern furniture and equipment, providing guests with a home away from home experience.
3. High service quality: The staff at Astana Zor Hotel are warm, friendly and helpful. Whether it is the front desk reception or room service, guests can feel attentive service.
4. Rich catering: There are multiple restaurants and bars in the hotel, providing a variety of food and drinks. From authentic Kazakhstani dishes to international cuisine, we have everything to meet the taste needs of different guests.
5. Complete conference facilities: Astana Zor Hotel has multiple conference rooms of different sizes, equipped with advanced audio and projection equipment, suitable for holding various business meetings and events.
6. Higher prices: As a five-star hotel, Astana Zor Hotel’s prices are relatively high. Travelers on a budget may want to consider other, more affordable accommodation options.
Overall, Astana Zor Hotel is a luxury hotel with complete facilities and excellent service, suitable for both business and leisure travelers. However, the higher prices may turn off some travelers.
Show more
Price per night from:€63
Posted onApr 12, 2026
Guest UserOverall, it's pretty good, quite good for a foreign country, and relatively close to the city center. It's convenient for dining, shopping, and meeting clients. It's also fairly quiet, and the breakfast is decent.
Show more
Price per night from:€63
Posted onOct 3, 2025
Betty Rose
The service staffs are excellent as very attentive. The location is nearby to restaurants and mini marts. The room is clean with air conditioning. I will definitely come back to this hotel staying.
Show more
Price per night from:€70
Posted onFeb 24, 2024
Xiaodabaobei
Facilities: complete facilities, relatively long time
Health: good
Environment: There is a supermarket on the right hand side of the door
Service: Very good
The lake freezes, and the traffic flows back and forth from the bridge and the ice beneath the bridge form a beautiful landscape
Show more
Price per night from:€174
Posted onJan 11, 2026|Senior Suite
Guest UserThe room is interesting and spacious, the service is good, and the view from the window is decent. The bed is absolutely magnificent, and the photos turn out well. There's a buffet breakfast. There's also a fitness center with a pool nearby, included in the service, but it's quite depressing – the hotel should be ashamed to offer something like that. As for the downsides, some things don't work, some are worn out, the remotes are faulty, the plumbing leaks, the shower doors don't close properly, and the water drains slowly. The AC in the bedroom doesn't work, and the windows are dirty, which is a shame for a room with a view. If you can overlook all these issues, it's quite good for the price (9,400 rubles for three people, a 98 sqm room, #905, with a view of Baiterek). Owners, get these things fixed, and it would be a gem!
Show more
Price per night from:€68
Posted onMay 22, 2025
Laomaedao
The hotel is right on the road, in the opposite direction of the airport, which was a bit of a mistake! Coming from the airport, I passed through the Bayterek Memorial Tower and the Arc de Triomphe, which was a mistake!
However, unexpectedly, there was a ”Da Tang” Chinese restaurant next to the hotel, where I had two full meals and two nights of beer 🍺, which was also a compensation! There are many literary and artistic landscapes around the hotel, so you can stroll around!
Show more
Price per night from:€34