Astana Hotels with Airport Shuttle

This price is not low in the local area. The hotel environment is good and the location is good. It's just that the staff who checked in on the day was not very helpful. We booked a deluxe twin bed but got a king-size bed room. I also showed her the order on Ctrip. She just repeatedly emphasized the cost of the mini bar and asked me to swipe my card. I said several times that I didn't want the mini bar! The mini bar itself is casual. This hotel gives me the feeling that it is a bit hard to push it on you! The hotel waiters are not enthusiastic. Seeing that no one takes the initiative to say hello, they are not very polite! The shower door in the room leaks quite badly! There are not many types of breakfast. There is also an umbrella borrowed from the front desk when it rains. After showing the room card to the waiter, he said that the deposit for one umbrella is 10,000 tenge, and two umbrellas are 20,000 tenge. I really can't understand this operation. How much is the price of an umbrella? And it is understandable that the hotel charges a certain deposit for guests staying in the hotel, but the fee is a bit outrageous! Overall, I was not in a good mood after staying for four nights. This hotel does not have what a star hotel should have!

The price/quality ratio is one of the best. Good location. The staff is a bit rude. Also, the air conditioners don't work, it's sooo hot to sleep. This makes you uncomfortable, you can't get enough sleep and your bed is wet. They don't clean until you ask. I called the reception to find out what's wrong with the air conditioner, they said the season is over and we've turned them off, we can advise you to open the window. The window doesn't blow anything at all, there's only more noise in the room

Discover the modern elegance of Astana at this stunning hotel. The sleek rooms offer breathtaking views of the city skyline and are equipped with state-of-the-art amenities. The location is perfect for exploring the capital's iconic landmarks. The restaurant serves delectable Kazakh and international cuisine, while the bar offers creative cocktails. Attentive staff ensures a memorable stay.

My recent stay at Rixos President Hotel Astana was an absolute delight, leaving me with an indelible impression of luxury, comfort, and exceptional service. From the moment I stepped into the lobby, I was enveloped in an atmosphere of sophistication and warmth that set the tone for an unforgettable experience. The check-in process was seamless, with the staff exhibiting genuine friendliness and efficiency. The lobby exuded a refined ambiance with its chic décor and tasteful furnishings, creating a sense of anticipation for the lavish experience that awaited within the hotel. Entering my room was like stepping into a haven of tranquility. The contemporary design, coupled with thoughtful touches, provided a perfect balance between style and comfort. The bed was a sanctuary of plush pillows and sumptuous linens, promising a restful night's sleep after a day of exploring the city. This hotel offered an impressive array of amenities that elevated my stay to new heights. The fitness center was well-equipped, the spa indulgent, and the rooftop pool provided a breathtaking panorama of the city below. Each facility was a testament to the hotel's commitment to providing a holistic and rejuvenating experience for its guests. Dining was a gastronomic journey. The hotel's restaurant showcased a culinary masterpiece with a menu that catered to diverse palates. The chefs' dedication to using fresh, local ingredients was evident in every dish, and the attentive staff ensured that every dining experience was nothing short of exceptional. What truly set this hotel apart was the impeccable service. The staff was not only attentive but also genuinely invested in ensuring a flawless experience. From the concierge's helpful recommendations to the housekeeping team's meticulous attention to detail, every interaction was characterized by a genuine commitment to guest satisfaction. Situated in a prime location, provided convenient access to the city's attractions, making it an ideal base for exploration. Whether I was immersing myself in cultural landmarks or simply meandering through nearby neighborhoods, the hotel's central position added immense value to my overall stay. In conclusion, its exceeded my expectations in every aspect. It seamlessly blended opulence with genuine hospitality, creating an environment where every guest feels pampered and valued. I wholeheartedly recommend to those seeking a retreat that goes beyond accommodation, offering an experience that lingers in the memory long after check-out. I look forward to returning for another chapter of indulgence and relaxation.

特別好，整個都挺好的，我喜歡它家的游泳池和健身房，健身房很大，器材很多種，還有拳擊沙袋呢，游泳池水很清，旁邊還有桑拿房、熱水池，設施跟東北的洗浴中心差不多，很全。早餐非常好，我訂的房間是含早餐的，但那個長得像中國女生的服務員拿個賬單讓我簽，不知道啥意思，是要小費嗎？提個建議，房間冰箱裏和一樓酒吧都沒有哈薩克斯坦當地的啤酒。

A good hotel in the city center. Responsive, helpful, young, hospitable, multilingual reception staff. Delicious breakfast, second only to Turkish hotels of this level. Dedicated parking nearby. An extra bed for a child is no problem. Booking through Trip.com is tens of percent cheaper than through the same ***********.

The hotel was situated near the city center and was quite affordable compared to other more expensive hotel chains (i.e. Ritz Carlton & Sheraton). The hotel facilities are clean and the services spoke good English and were helpful in our inquiries. Outside the hotel you can find many restaurants and cafes that are within walking distance. Best part of our stay was the breakfast buffet which offered an assortment of delicacies that varied each day in our stay--highly recommend staying here when in Astana as the value you get matches the price you pay!

One of the best hotels in Central Asia, it has been open for five or six years but it doesn't look old, it looks like it has only been open for one or two years. The rooms are spacious and well-equipped with some small details of Kazakh ethnic flavor. The welcome amenities are also rich, including wine, chocolate, snacks, etc. The butlers at St. Regis are very enthusiastic, and the service staff speaks very good English and is very professional. I will come again.

The shape of the hotel is very distinctive, not far from the river, walk along the bridge to the opposite, the scenery by the river is also very good The layout of the room is not the same as most hotels The public area is minimalist style, and the walls are ripples Check in sent greeting cards and snacks, breakfast is a form of order

Very good, the room is new and clean, the location is quiet and safe, the electronic screen at the door marking checked in and do not disturb is very innovative, and the breakfast is especially delicious! I like it very much!