Spa Hotels in Sydney

I really like Capella. The service is excellent, and the rooms are cleaned and turndown service is provided punctually. I even encountered a front desk staff member who spoke Chinese. The breakfast selection isn't huge, but it's sufficient. The twin room felt like one large and one small bed, which was perfectly fine. The location is convenient for getting anywhere, and food delivery is also available.

I think it's pretty good. Downstairs, there's a great selection of Chinese food and a large supermarket. The subway is a five-minute walk from the hotel, or three minutes if you walk fast. Plus, there's a cheap bus from the airport – not the expensive airport express, just the regular bus, and it's also very quick and convenient. I think it might even be the last stop. On the day we went, it seemed to be a holiday, and the driver didn't charge us; we just got on without swiping our cards. The room allows for cooking and laundry, which is perfect for family trips. The price was reasonable, not expensive, at 1500 per night during the peak season in January. Recommended!

The hotel's amenities are really subpar; it's nothing like a 4-star hotel. Sofitel properties in China are much better configured. I stayed at their hotels in Sydney and Gold Coast this trip, and I definitely won't be staying with this brand again. The bathroom sink was like something out of a hostel – small, single basin, and so low and shallow that when you wash your face or hands, water splashes all over your waist and stomach. We arrived quite late on the first day, and the air conditioning wasn't central, it was very noisy, and the fridge also made a lot of noise. Plus, we were at the end of a hallway. I contacted Ctrip customer service; we couldn't switch rooms on the second day, but they moved us on the third. However, in the new room, the toilet seat didn't have a soft-close mechanism, so it would either slam shut or just fall down. The towels were placed on a tiny shelf – I don't know if that's a deliberate design choice by the hotel? Anyway, it's hard to put into words… all the rooms are at the end of hallways. I absolutely will not stay at any Sofitel brand hotels again… This is my second time in Australia this year, and it's winter, the off-season. Hotel prices were higher than what I booked in February, and my experiences in Gold Coast and Sydney were disappointing… Cairns was even worse, essentially a hostel-level hotel by Chinese standards, with twin beds less than 1 meter wide each… When booking a hotel, it really has to be an international brand, but Sofitel is a chain, and the one in Sydney was truly bad…

Great for a family trip! The rooms are a bit dated, but not in a worn-out way. It has an old-money vibe with new-money amenities, haha! The breakfast definitely deserves a special mention; it's excellent. I much prefer it to the breakfasts at many other 'star-rated' hotels. The front desk staff are also very friendly and helpful. It’s perfect for family travel, and it’s convenient to walk to many places. The only downside is that it can be noisy at night. The first night, there were police sirens wailing, and on weekends, there's noise from the bars… Aside from the noise, everything else is perfect! If you're exhausted from exploring all day, you'll probably fall right asleep, so it's still a good option.

The hotel is in a great location. Central to circular quay and darling harbour. Very close to wynards train station. Although on a steep road it’s not too far to walk from York street. Everything about the hotel was spotless from having the doors open everytime you entered or left the hotel. The only disappointment for us was the breakfast. We felt for what you are paying for the food wasn’t value for money. All in all a very nice hotel and would reccommend.

My overall experience at W Hotel Sydney was very satisfying. The hotel's location is excellent, with convenient transportation and beautiful surroundings. The room design is stylish and modern, clean and tidy, and the bedding is comfortable, allowing me to rest very well during my stay. The hotel's public facilities are very well-maintained. Whether it's the pool, gym, or public areas, everything feels high-quality. The staff also provides excellent service; they are warm, professional, and promptly assist with any issues, making the entire check-in process very smooth. Overall, it was a very pleasant stay. Both the hardware facilities and the service level met my expectations. I will consider choosing W Hotel again next time I visit Sydney and will also recommend it to my friends.

I want to specially thank the two lovely ladies in my photo, Caroline and Linh. Whenever I encountered a problem and brought it to their attention, they were both incredibly enthusiastic and helpful in resolving it. A special shout-out goes to Linh, the manager on duty that day. In my eyes, she's an angel with a beautiful heart. When I told her about the issue I was facing, she promptly and exceptionally resolved it. I feel very fortunate to have met her on my last day staying at the Shangri-La. I had booked a total of three nights, and the first two nights were not pleasant. When I reported issues to the manager on duty at the time (a Korean lady, whose name I've forgotten and don't wish to remember, she was incredibly arrogant and unreasonable, I truly don't understand how she holds a managerial position), I received no respect whatsoever. Instead, she used her position to intimidate me. When she said she couldn't resolve it, I asked if I could speak to her manager. She arrogantly said she *was* the manager, implying that speaking to anyone else wouldn't help and she wouldn't change my room. I told her fine, and the next morning I went to the front desk to find another manager to request a refund for the third night's room charge, as the current room was not what I wanted. Originally, encountering this problem left me with some regret, but thanks to Manager Linh's thoughtful and efficient help in resolving it properly, she not only dispelled my troubles but also transformed this experience from regrettable into a perfectly wonderful memory! Her professional and warm service made me feel so comforted and cared for. Thank you for your dedication, I will definitely come again next time~💛

I absolutely loved the location and overall environment of this accommodation for our recent stay. It was a huge plus for our family trip. The hotel is right above a subway station, making transportation incredibly convenient. We could reach Central in just one stop, and getting to various attractions and shopping areas downtown was a breeze, saving us from long walks or transfers. For a trip with different sights planned each day, this convenient location truly made traveling much easier. The surrounding area also has excellent amenities. There's a supermarket about a two-minute walk away, which was perfect for picking up breakfast, drinks, fruits, or daily necessities. Even on a multi-day trip, we could maintain a rhythm similar to being at home. The living space was one of the aspects I was most satisfied with. The room was spacious and comfortable, perfectly suited for a family of four. The two separate bedrooms gave everyone their own private resting space, unlike the often cramped layouts of typical hotel rooms. Additionally, having a washing machine and dryer in the room was incredibly practical for a family on a long trip, allowing us to do laundry anytime and significantly reduce our luggage burden. The hotel facilities are also comprehensive, with a swimming pool and a gym. The kids could enjoy some relaxed playtime in the water, and the adults could keep up with their exercise routines. Overall, our stay felt comfortable, convenient, and truly like a home away from home.

Overall, we were very satisfied. The front desk staff were friendly and even gave us a bottle of wine and a card for our anniversary. The room was spacious and bright, with a washing machine and dryer, and all the amenities were excellent. There was also plenty of living room and kitchen space. The location was very close to the railway, with many food options nearby. Although basic cleaning was only provided every four days, it was sufficient. The only drawback was that on our last two nights, we noticed cockroaches crawling out from the drain. I believe they came in because insecticide was placed in the wine, so hopefully, this can be addressed to avoid giving the impression of poor hygiene.

We had a brilliant experience at the Langham for our wedding anniversary! I forgot how much I like the Langham brand. From the pink ribbon around the toilet paper to the sleep ammenities (we asked for the sleep pillow mist and the room diffuser) to the suggested third eye massage technique and the chamomile tea before bedtime, we felt totally pampered and taken care of. Reservation was made for our celebratory dinner with fine steak dinner over the fantastic view of the Opera House. In room breakfast was delivered on time and the quantity copious. The Spanish bell boy was helpful and friendly. We were also upgraded to a harbour view room to our delight. Location was convenient to walk either to Barangaroo or the Rocks, for ferry ride or metro. Very pleased to have chosen The Langham, it was absolutely the right decision for us!