Read genuine traveler ratings & reviews to find your perfect stay.
Posted onAug 18, 2026|Classic Room, 1 King Bed Accessible Room
Abyss777The hotel's amenities are really subpar; it's nothing like a 4-star hotel. Sofitel properties in China are much better configured. I stayed at their hotels in Sydney and Gold Coast this trip, and I definitely won't be staying with this brand again. The bathroom sink was like something out of a hostel – small, single basin, and so low and shallow that when you wash your face or hands, water splashes all over your waist and stomach. We arrived quite late on the first day, and the air conditioning wasn't central, it was very noisy, and the fridge also made a lot of noise. Plus, we were at the end of a hallway. I contacted Ctrip customer service; we couldn't switch rooms on the second day, but they moved us on the third. However, in the new room, the toilet seat didn't have a soft-close mechanism, so it would either slam shut or just fall down. The towels were placed on a tiny shelf – I don't know if that's a deliberate design choice by the hotel? Anyway, it's hard to put into words… all the rooms are at the end of hallways. I absolutely will not stay at any Sofitel brand hotels again… This is my second time in Australia this year, and it's winter, the off-season. Hotel prices were higher than what I booked in February, and my experiences in Gold Coast and Sydney were disappointing… Cairns was even worse, essentially a hostel-level hotel by Chinese standards, with twin beds less than 1 meter wide each… When booking a hotel, it really has to be an international brand, but Sofitel is a chain, and the one in Sydney was truly bad…
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Price per night from:MXN2,971
Posted onAug 18, 2026|Studio
Guest UserI was very satisfied with my stay this time! The hotel environment was comfortable and tidy, the room was very clean, the bed was comfortable, and the amenities were all well-equipped. The staff were friendly and polite, check-in and check-out were smooth, and they were quick to provide assistance when needed. The hotel's location was convenient, with good transportation and dining options nearby. Overall, it's great value for money and I had a very comfortable stay. I would consider staying here again next time I'm in the area, and I highly recommend it to other travelers!
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Price per night from:MXN1,746
Posted onAug 16, 2026|One Bedroom Apartment
wendyppI initially booked a one-bedroom apartment here for just two nights as a stopover before moving to the Shangri-La. However, my kids loved the apartment layout and the fact that we could cook. The space was surprisingly large and very clean. Unit 07 might be bigger than average, and it even has a huge balcony. While the decor is a bit older, the bathroom has a Japanese style, and all the corners were quite clean. We ended up extending our stay for three more nights, upgrading to a more expensive, newly renovated deluxe one-bedroom apartment. But it was clear that the older units were more spacious, and the new one just had newer facilities. The older apartment definitely offers better value for money. The location is also very convenient, with easy access to public transport, the metro, dining, and supermarkets, making it ideal for families traveling with children.
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Price per night from:MXN2,736
Posted onAug 25, 2026|Deluxe Two Double Room
WanshijiehaoThe location is very convenient, and the view is excellent. Overall, the stay was fantastic. The room was clean and tidy, and the facilities were well-maintained. The front desk service was enthusiastic and efficient, making check-in and check-out quick. The geographical location is superior, making travel convenient, and the bedding was very comfortable to sleep in. I would choose to stay here again next time, highly recommended!
It was a very good stay. The rooms were quiet and clean, and the staff were polite and friendly. The facilities were comprehensive, and the value for money was great. Everything exceeded expectations, highly recommended.
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Price per night from:MXN3,005
Posted onJun 22, 2026|Classic Two Double Room With Hyde Park View
TranquilitywybThis stay far exceeded my expectations. The hotel's location is super convenient for getting around by taxi or public transport, and there are plenty of restaurants and shops nearby. The room was bright and sunny, spotlessly clean, and the bathroom was dry and odor-free. The bedding was fluffy and soft, ensuring a wonderfully peaceful night's sleep. The front desk staff were gentle and polite, and check-in/check-out was very efficient. When I needed extra slippers or drinking water, they were quickly brought to my room. All the facilities were well-maintained, with stable hot water and smooth internet. It's perfect whether you're traveling solo or with company, offering great value for money. I'll definitely stay here again next time I'm in town.
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Price per night from:MXN2,822
Posted onFeb 8, 2025
Guest User
The hotel ticks a lot of boxes, clean modern rooms, pool and steam room, and in the best location, very central over looking the beach. The hotel has just had a refurbishment, very tidy with a good bar and restaurant on the ground floor. Only slight negative, front dest - check in could be better and a bit more friendly.
If you want to stay in Manly, this hotel is your best choice, the other main hotel is way down at the end of the beach.
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Price per night from:MXN3,716
Posted onAug 4, 2026|Three Bedroom Apartment With Limited Housekeeping
Guest UserIt's in a great location and the unit is quite spacious but unfortunately that's about as good as it gets. Parking is an extra fee which I didn't see mentioned anywhere and despite booking through trip.com reception takes a $200 security deposit. There's no direct access to the units from the parking garage and no lifts to higher levels. We had a lot of luggage as a family of 6 but it was manageable for us as we were on ground floor it might be an issue for people on higher floors. The receptionist said ”Oh, you've got a nice room!” So we had high hopes. The unit presented well at first but there were no mesh screens on the doors or windows so we couldn't open them to get any fresh air, the shower door in the ensuite didn't close properly and the floor gets soaked, even with the exhaust on in the main bathroom it filled up with so much condensation after a morning shower that the walls and floor were wet all day resulting in both me and my youngest child slipping over. Luckily neither of us were hurt. We were only given 4 towels even though I put 6 people on our booking details and we were in a room that sleeps 6. There was a cigarette lighter left on the bed head, smashed coffee mug under the vanity in one of the bathrooms, food packets/rubbish under the couches, hole in the wall, window missing a piece of trim. There was something on the couch so I used a baby wipe to wipe it off and the entire wipe was black so I don't think the couches ever get wiped over. We were there for 4 nights 5 days and housekeeping came to our unit once. As all 6 of us were all inside at the time I said ”there's just some rubbish and one bed that needs clean sheets please” The ladies did those things then asked if we'd like them to vacuum, I said yes please and they left, I assumed to get the vacuum, but they didn't come back. On our 1st morning we were walking down to the parking and noticed 3 used syringes in the garden outside our unit, we told reception and the man said ”someone probably dropped them” We made it clear to him that they were used and had exposed tips. When we arrived back that afternoon, they were still in the garden and in fact still there days later when we checked out.
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Price per night from:MXN1,505
Posted onOct 22, 2024
Guest User
OK for one night.
The hotel is above the pub, which is also very busy in the afternoon.
There is also live music there on Sundays until around 9 p.m.
Everything is perfectly fine, unless you have room 10 next to the washing machine/dryer and sleep next to the ventilation. Even though drying and washing is not allowed after 9 p.m., it was very annoying.
The hotel rooms face the back, so in the morning you also have the noise from the loading area of the supermarket.
On the positive side, the room was in a modern condition and the staff were all very nice.
The beach is a ten-minute walk away.
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Price per night from:MXN2,091
Posted onMar 5, 2026
Guest User
Check-in is until 10:30 PM. I arrived at Sydney Airport at 9 PM and then had to pick up my rental car. I got to the hotel around 11 PM. I had previously contacted the hotel via Trip.com to let them know I would be arriving late, and it was no problem at all! The friendly lady warmly welcomed me. She just asked for my ID, then gave me my key card. Parking is free. When you check in, you can park your car for a few minutes to the left, opposite the office. Once you've checked in, you can use your key card to open a gate to park your car. It closes again for security. So, to enter, just hold your card to the right of the office, and the gate will open. To exit, there's a control panel on the right; just press it, and the gate will open. Parking spaces are fine, even for Suzukis. Right next to the parking spots, there's a staircase that leads to your room. On the downside: no elevator.
Room amenities: 2 shampoos and 2 conditioners. Fresh towels. The bathroom takes a bit of getting used to. The tiles are in a dismal state, and if the bathroom door is left open, there's a constant light from outside. There's a sink with hot water, but the mirror is to the left of it. A hairdryer is provided. The bed is comfortable and large, easily fitting two people. There's also an additional bed to the left of the window, though its purpose isn't entirely clear to me. The walls resemble a prison. A TV is available. There's a kettle, instant coffee, and tea, along with spoons and cups.
Opposite the bed is a large mirror. The air conditioning only works sporadically.
Pros: Close to the airport. Free parking, affordable prices. Private bathroom. Aldi is a 20-minute walk away.
A few huge spiders (by European standards) visited me in the room ;D
Verdict: Perfectly fine for one or two days.
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Price per night from:MXN1,411
Posted onMar 2, 2026
Guest User
My experienced wasn’t bad. Location is very close to the train station, for the price it’s okay. Shout out to the reception a guy who served me when I arrived. He offered me a can of drink because it was sunny and I was walking from station to the accomodation. Great customer service. One thing that I don’t like was the mini bar fridge it was damaged. One night I arrived into my room, I nearly slipped, there was water everywhere from the fridge all the way to the door.
I rang up to discuss the issue no one answered. I decided to put all the towels in the floor to stop the water. My issue was HEALTH & SAFETY of the guest.
Aside from that issue everything was good.
Ildelyn
Geelong vic
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Price per night from:MXN1,409