Spa Hotels in Melbourne

We initially booked just two nights at the Grand Hyatt Melbourne, but the outstanding service we received made us extend our stay—and I’m so glad we did. The level of attentiveness and genuine care shown by the staff truly elevated our experience. One moment that stood out was during breakfast. My husband asked a staff member at the pastry section whether the items were halal. She explained it to him politely, and to our surprise, about 15 minutes later, the Assistant Director of the restaurant, Mr. Albert, personally came to our table. He took the time to explain the halal options available and even assured us that eggs could be prepared using separate utensils. While I was getting bread, Mr. Albert noticed and came over again, kindly asking if I would like my eggs prepared then. He immediately instructed the chef to prepare eggs and nuggets for me and told me to sit comfortably while he arranged everything to be brought over. His thoughtfulness and proactive service left a lasting impression. It’s rare to see such initiative and care, and it made me feel confident that I had chosen the right hotel. I will definitely recommend Grand Hyatt Melbourne to my family and friends. The hotel is fortunate to have a staff member like Mr. Albert—he truly deserves recognition for his outstanding hospitality.

First time we stay at Park Hyatt Melbourne and the experience can't be better. The hotel is a little far away from the middle of the city but it has its own advantages such as better gardens, more quiet and also pretty spacious courtyard. The hotel and rooms gave me a touch of the 1900s decoration style, which is pretty impressive. The room was spacious and well equipped, and I was especially loving the Le Labo brand used in the bathroom. The fine dining experience was truly amazing, with pretty good acoustic music. Overral, the stay was pleasant, and I would definitely visit again.

The 69th floor apartment was absolutely amazing . The views are breathtaking. The apartment was just the right size and the little outside / closed in deck was good on a chilly Melbourne night. The only downfall was the indoor swimming pool it was FREEZING 🥶 !!! So not good after a long day walking around Melbourne city and ready to relax and have a swim !!! The Spa was nice and hot.

The hotel is in a great location, right in the heart of the city. The breakfast is especially good! Superb! The hotel design is first-class and has a sense of history! The service is great! The room is OK, and it would be better if the facilities were a little smarter.

** ****** *********** 910734730@.com 10/4/2025 Dear Pegasus ApartHotel I had the pleasure of staying in Room 1215 at your hotel apartment from April 4th to April 12th. During this time, I experienced the exemplary service of Pegasus ApartHotel, which compelled me to write this letter to express my deepest gratitude. From the moment I entered the apartment, I was captivated by its warm and inviting atmosphere. The room was tastefully decorated, blending modern style with the comfort of home. Every detail reflected your commitment to quality and attention to guest satisfaction. I would especially like to commend the efficiency and professionalism of the daily housekeeping service, which consistently elevated my stay. Over the seven days at your establishment, I was deeply impressed by the passion and professionalism of your team. Every staff member prioritized guest needs, demonstrating both a strong sense of responsibility and exceptional service skills when addressing inquiries or offering recommendations. Such dedication is truly rare in today’s fast-paced world and has left me with cherished memories. This marks my third stay at your hotel, and the outstanding experience has motivated me to extend my stay further. I would like to extend special thanks to your front desk team for their meticulous service, which made me feel at home even while abroad. This experience not only enhanced the quality of my trip but also inspired me to wholeheartedly recommend your establishment to friends and family seeking high-quality accommodations. May Pegasus ApartHotel continue to thrive and create unforgettable experiences for more guests in the future. Warm regards ** ******

Upon arriving at the Novotel Hotel main entrance , (Single lane traffic) the driver refused to stop right in front of the hotel side of the road, instead he is insisted to drop us at the opposite side of the road. About 30m from the hotel. Stating that No dropping off passenger is allowed in front of the hotel; and it will block the traffic if he does so.

Cannot fault the staff however the amenities need overhaul. The rooms TV didn’t work was advised couldn’t be fixed until the following day. Went to use hairdryer to find out no power points on that side of room were working. Again advised cant be fixed straight away. Had to use TV as a mirror for blow drying hair! Then we continued to get calls after 10pm from reception checking if everything was alright despite being told it cannot be fixed. Really disappointing. On a positive to GM and receptionist Cheryl were outstanding in trying to assist and did remove some charges.

The location was great and easily accessible to the Skybus/trams to get to the city. My only issue was the Loft style. Given the weather, the air con is an older style on the ground floor, with the bedroom upstairs, the air didn't travel up so it was extremely hot to sleep. Whilst there was a fan available near the bed, it was noisy, making sleep less than ideal. I wouldn't recommend the loft style for stays in summer and wish I had picked the cheaper rooms with one level.

Good location and fairly priced accommodation. Only downside was the room was extremely noisy at night as it was super windy and my room was at the end of the corridor so it got impacted by the wind that was travelling through window cracks. I shut the doors and windows tight but it didn’t help much. 2nd night was better. Also would be great if there were hangers in the room. Other than that, great place! Will still return.

Perfect view to give yourself some time and relaxation. Went here to celebrate our Grandma's 86th Birthday. 🩷