Zhongting Xiyun Hotel Reviews

Top notch hospitality and care from the front desk staffs before we even checked into the hotel. Our luggages were taken from our cab into the hotel before check in. We were then welcomed with hot tea beverages to help relieve my mum’s high altitude sickness. Checking in was a breeze as the front desk anticipated our arrival. The hotel and room has a traditional chinese design which gives a vibe of staying in an ancient chinese town. The bed has warmers that help keeps warm. Water heater works well and basic amenities are adequate. We also received welcome gifts of traditional ******* tea leaves and fragrant incense which are local specialities of the area, from the hotel staff. They also helped to arrange a special soup hotpot dinner where the lovely restaurant staff came to the hotel to lead us to the restaurant. The meal was excellent and value for money. As my mum was not feeling so well due to altitude sickness, we asked if there’s any health massage in the city. The hotel staff helped us make reservation for a ******* health massage and even offered to drive us there! The massage was good and reasonably priced. The hotel is located inside the Songpan Ancient Town. The night lights in the town is perfect for photography. All the attractions in Songpan is within close vicinity. Bus station is also just nearby around 3 minutes drive away. Since we had to catch the high speed railway at Zhenjiangguan, the hotel staff even sent us to the shuttle bus station and get us settled there with our luggage etc. They advised us to get the shuttle bus as it is free to the railway station and also advice on the time to get ready. These kinds of hospitality makes one feel like they are at a relative’s home. Highly recommended.

Great place with a great owner. The hotel itself is very nice and it had everything needed, with a nice courtyard. The location is also perfect. The owner helped me plan a day trip where there were no tourists, and he also bought the bus ticket to go back to Chengdu for me, and even followed me to the bus stop. Great help.

Great hotel in a very good location. Daniel, the host, provides very good English language support and has a lot of information about places to go, things to see, etc.

What a nice place on earth! Great support in English language from the hotel in stressful Covid times. Room is clean and big enough!

Just a hotel in the ancient city of Suzhou There is a parking space at the door, parking is very convenient At the same time, all the facilities in the room are complete. The disposable supplies provided include toothbrushes, toothpaste, disposable slippers, two bottles, and mineral water. The front desk owner's service is also very enthusiastic.

The room is cold and there is no heating, but the boss will provide heating equipment The water heater is very poor. It can only be heated for 10 minutes every half an hour. I have to wait 3 times to take a shower. Overall, it is freezing to death and the hot water is gone just after I warm it up. Non-resident hair will be left on the bed. Call the boss to come. The boss seems to only focus on shirk responsibility and has no idea of ​​helping the guests solve the problem. Price is expensive The boss was a bit untrue to his word. He offered to send me to the station when he checked in, but when he checked out, he said he didn't have a car.

The hotel is very close to the ancient city, next to the city wall, and there are not many parking spaces in front of the door. The boss is very enthusiastic and provides high-reaction soup and carries luggage. The lobby environment is not bad as shown in the picture, but these cannot offset the poor check-in experience in the room. Maybe it's because it's an old hotel. The room facilities are simple and the lights are dim, which makes people feel more depressed. The bed creaks and the bedding doesn't look so clean. You can see other people's rooms when you open the window. I have to complain about the bathroom and toilet. The cover was broken, the bath mat was full of hair, and it smelled like sewerage. The bed was facing the bathroom and had to be closed. Not to mention taking a shower, I had no intention of taking a shower. I just went in to use the toilet and use the sink. , I feel like I won’t go if I can. Our family of three only washed our faces. The check-in experience was indeed a bit poor.

The hotel is located in the ancient city. It is very convenient to visit the ancient city. The environment is beautiful. You can see the ancient city wall when you open the window. The location, environment and hygiene are all very good! The boss of the hotel is also very enthusiastic and helped us solve the problems in time. Thank you very much! Highly recommended! I will come again next time!

Very good hotel, beautiful environment, first-class service. Due to driving from Wenchuan, the road conditions were not good, and we arrived at the hotel after 8 pm. The store owner warmly welcomed us, took the initiative to help us carry our luggage, and specially boiled Chinese medicine soup for us to resist altitude sickness and ginger soup tea to keep warm. Hygiene: The guest rooms are clean and tidy, the environment is elegant and comfortable, and the facilities are complete.

The accommodation is located in the old city area. Convenient for walking, exploring the city and finding something to eat. The owner is kind and ready to give advice. and also provided a car to Huanglong and sent it to Jiuzhaigou. at a reasonable price

There is an electric blanket. The owner speaks English. Propose a beautiful trip There are no tourists. Very good. The male employees are very kind. Take them to a restaurant and order them too. It is the most delicious restaurant on this trip.

The hotel is antique and full of charm. The surroundings are very quiet. The hotel is in the ancient city, which is very convenient for eating and visiting the ancient city. You can park at the door of the hotel. The owner is very enthusiastic and will help with luggage and introduce delicious restaurants around.

The handsome boss is very good, the service is warm and considerate, very sincere, the hotel is in a good location and pleasing to the eye. Thank you🙏🙏🙏

It's really nice, a very distinctive hotel in the ancient city, the boss is very enthusiastic, the environment is good and worth recommending