Heritage Collection on Clarke Quay - Mobile App Check-In Reviews

The location is great. The room is tiny but cozy and full of convenient facility.

An amazing stay at this stunning location with a mesmerising video of the Marina Bay Sands hotel lit up at night. A special shout out to May and the ambassadors for making my stay entirely seamless. I will be staying here again for sure on my next return to Singapore! ⭐️

I had a very enjoyable stay at this hotel. The room was exactly as advertised. The instructions for registration and check in were clear. Location-wise, just perfect for me, whether I want to take the train or call a taxi, it’s very convenient. A big plus for me as a durian lover coz there’s a durian store just a few meters from the hotel (see pictures).  Awesome support from Edmar, May and Anne! They already “communicated the answers to my questions” before I had a chance to ask them. Thank you!!!

The overall stay was awesome. Although the check-in process was a bit complicated and I struggled at first, their modern concepts—like using a smartphone as a key and a digital concierge—were very sophisticated. The staff, May, Edmar, and Nica, responded quickly to all my questions. No stress at all. I highly recommend this place for tourists visiting Singapore.

The place was amazing though I booked the smallest room. The team, the services and amenities made my short stay  a memorable one. Should I come back to Singapore, I will definitely book this hotel again…  no don’t. I’d like to salute the team, namely: Maica, Vannie and Edmar from Clarke Quay. And, Divina, Stella and Bella from River valley.  For their assistance and care throughout my stay. Much appreciated  Hussain

Maica is soooooo sweet! She is kind, friendly, professional and all the nice words possible. I felt absolutely welcomed and settled in!

The place is very clean and comfortable and located very center to Clarke Quay but not noisy. It's in walking distance to Raffles Place MRT and next to Clarke Quay Junction. A lot of delicious food nearby as well. Thank you Edmar, Gracie, Jona for kind guide during our stay. Check in is very easy with digital key. We will definitely come back when we are in Singapore again. Cheers.

Great stay convenient to go everywhere near landmark easy to find very good staff

Amazing stay! Big thanks to Edmar, May, and Anne for their warm and professional service. Everything was clean, comfy, and well taken care of. Highly recommend! Hope to come back again!

Great experience and it was very easy managing the check in using the HC App. Great support from Edmar, May and Anne!

Good location. Walking distance to Boat Quay, Clark Quay & shopping mall. Lots of restaurants and bars. Clean and nice room. Full kitchen set with a big refrigerator.

Excellent hotel for solo traveller. Small hotel but generally comfortable and service is good

I can not say enough for the staff that was onsite helping me to check in the hotel. Just a few things if you are reading this before checking in. Get on the wifi provided by the hotel and get off your VPN if you are using one. I believe you also need to make sure you have bluetooth enabled. Anyway, I was able to access the room having received help from the staff. Unfortunately, I wasn't able to obtain her name. She actually left the hotel as I entered the hotel and she came back to make sure I was able to check in. My experience wise, the price that I am paying for the location, service and facilities that I received, I will definitely return to book again in future. Kudos to the team.

This hotel is beyond my expectation. The room view is to MBS. Near bus stop and Raffles MRT station. Highly recommended!