Mercure Sibiu Arsenal

Very great Hotel with Pool and good breakfast and balcony..

There were bed bugs on my bed and pillows! It is not acceptable. The staffs are nice to help me change the room. But such thing should not happen at the first place. The location and amenities are good. The breakfast is also ok.

We stayed at Mercure Sibiu Arsenal for 2 nights in August 2025 and absolutely loved it! The hotel is in a great location — next to Sub Arini Park and a short walk from the old town. The staff were super friendly and professional, everything was spotless, and the overall atmosphere was cozy and welcoming. We had a spacious room with a lovely terrace and one of the most comfortable beds ever! Great breakfast, excellent facilities, and the Winestone restaurant was a real treat — delicious food and perfect service. Thank you, Mercure Sibiu Arsenal team, for a fantastic stay. We’d love to come back!

I had a room in this hotel. Is a nice hotel with friendly staff but I shal never come back. I was booking a room attracted by the fact that I have seen a nice pool and what can be more relaxing than a swim after a hard day. What a mistake to belive this… as I had discover, every day they had swim courses for small kids… is a 4 stars hotels where the rooms are not cheap and you expect some quality… Pool was full with noisy kids splashing around, a trainer who was yealing non stop… an horible experience. After 5 minutes I left the pool and enter in the locker room to dry my hair… second mistake… full of kids staff spreeded everywhere, large open doors and crazy mothers entering non stop to check the kids thinks. For God sake is a man locker room… So never ever again this hotel even if the rooms are nice and a very good food.

I had an absolutely wonderful stay at this hotel in Sibiu! The location is perfect—right next to a beautiful park, offering a peaceful and relaxing atmosphere. The hotel itself is spotless, with impeccable cleanliness in both the rooms and common areas. The staff was incredibly friendly and professional, always ready to assist with a smile. I truly appreciated their warm hospitality. The indoor pool was a fantastic bonus, perfect for unwinding after a day of exploring the city. The on-site restaurant exceeded my expectations, serving delicious food with a great variety of dishes. Every meal was fresh, flavorful, and beautifully presented. Overall, my experience was exceptional, and I couldn’t have asked for a better stay. I highly recommend this hotel to anyone visiting Sibiu. I will definitely be returning!

Standard 4 star