Shihezi Wandu International Hotel

Shihezi Wandu International Hotel Reviews

Shihezi Wandu International Hotel

236-1 Xingfu Road, Shihezi, Xinjiang, ChinaSee Hotel Details
Shihezi Wandu International Hotel
Shihezi Wandu International HotelShihezi Wandu International HotelShihezi Wandu International Hotel
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Guest Reviews

8.8/10
697 review
Verified reviews
Location8.7
Amenities8.5
Service8.9
Cleanliness8.9
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All reviews(697)
Positive reviews(669)
Reviews with photos/video(149)
Friendly front desk staff(81)
Convenient for shopping(40)
Large rooms(28)
Easy to get around(27)
Convenient parking(19)
Located downtown(18)
Many dining options(11)
Stayed multiple times(8)
Negative reviews(28)
Alberto
Discount Standard Room
Stayed in May 2024
Traveling with friends
23 review
9.5/10
Amazing
Posted on Jul 14, 2024
People art desk was very helpfull, room clean and large, position very central. We stay very well!
Response from Property: 尊敬的賓客: 您好! 非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨! 歡迎您再回來體驗, 祝生活愉快!
George
Discount Standard Room
Stayed in Nov 2023
Traveling with friends
4 review
9.0/10
Great
Posted on Jan 8, 2024
Pretty much as good as what you can expect for the price. Beds are typically suited for Chinese preferences (hard) and lifts are slow, but overall good experience.
Response from Property: 尊敬的客人您好!流溪緩緩,時光柔軟,感謝親的支持,我們會延續一如既往的好品質和更加完善的服務,來謝謝您們的支持與厚愛,期待您的再次光臨,祝您開心的度過每一天!
Anonymous User
Double Room
Stayed in May 2024
Couple
14 review
10/10
Outstanding
Posted on Jun 20, 2024
Best as always
Response from Property: 尊敬的賓客: 您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 您的讚美給予酒店很大的鼓舞,我們會繼續保持熱忱,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
ASHRAFUL 0606
Double Room
Stayed in Apr 2023
Traveling with friends
11 review
10/10
Outstanding
Posted on Jul 2, 2023
It’s very easy to explore the city from this hotel location
Response from Property: Dear guests, thank you for coming to Wandu International Hotel. I am glad to see your comments on the location, hygiene and quality of service.The hotel is adjacent to Happiness Road pedestrian Street, Wandu International Studios, eat, drink and have fun. Welcome next time.
Qunaonao
Discount Standard Room
Stayed in May 2025
Family
1 review
5.5/10
Posted on Jun 7, 2025
It's too noisy. The room is not soundproof. I can hear the conversations of the people opposite clearly. The staff also talked loudly in the corridor when they were sleeping. The intercom was also like a loud speaker.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay in our hotel and taking the time to give feedback on your stay experience. We sincerely apologize for the trouble caused to you by the poor sound insulation and the noise of the staff's intercom during your stay, which is completely contrary to our original intention of providing guests with a comfortable and quiet accommodation environment. We will strengthen employee training, standardize the use scenarios and volume of intercoms, and require them to switch to vibration or silent mode in quiet areas such as guest room floors. In addition, the hotel has prepared earplugs, which can also be delivered to the room if necessary. We are well aware that this experience has caused you unpleasant feelings. We sincerely invite you to stay again at your convenience. We will upgrade you to a room with better sound insulation for free. If you have any needs or suggestions, please feel free to contact the staff. Once again, I apologize to you for this bad experience and look forward to having the opportunity to make up for it and regain your trust and praise.
Guest User
Discount Standard Room
Stayed in Oct 2024
Couple
9 review
7.7/10
Good
Posted on Nov 10, 2024
The staff service is fine. This is my second time staying at this hotel. On the first day, there was a blood stain on the top of the bed sheet, which was light in color. I reminded the cleaning staff to change the bed sheet when I checked in in the afternoon. When I came back in the evening, they just cleaned the room and didn't change it. I thought about the reminder to check out, but the problem occurred in the evening, and I had a rash on my body. I bought loratadine at 1:00 am and took it
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for choosing to stay in our hotel again. We are also very sorry for the unpleasant experience you had this time. First of all, you did not tell us to change the bed sheets, so we just cleaned the bed normally. When cleaning the bed, the cleaning staff did not see the bloodstains on the bedside and did not change them in time. We have severely criticized and educated the relevant staff, and will strengthen the supervision and training of room cleaning management to ensure that such mistakes will not happen again. Your trust is very important to us. We will work hard to correct the problem and welcome your next visit with a new look, and we will definitely give you a satisfactory and comfortable accommodation experience.
RE….
Deluxe King Room
Stayed in Oct 2024
Business traveler
8 review
7.0/10
Posted on Nov 28, 2024
As soon as I arrived at the hotel entrance, the doorman came forward to greet me warmly. His sincere smile and professional service attitude instantly made me feel at home. Entering the lobby, its decoration style is unique and integrates artistic elements from all over the world. It has both European luxury and oriental elegance and delicacy. Every corner exudes a rich cultural heritage, as if it is a small world cultural museum. My room is spacious and bright, and the decoration is extremely exquisite. The bedding is soft and comfortable, and lying on it is like being gently wrapped by clouds. The facilities in the room are all available. The modern intelligent control system makes the operation extremely convenient. With just a click, you can adjust the lighting, temperature, etc. at will. Looking out of the window of the room, you can see the beautiful scenery of the city or nature, which adds a sense of comfort to the rest time.
Original TextTranslated by Google
Response from Property: The stream flows slowly, time is soft, thank you for your support, we will continue with the good quality and more perfect service as always, thank you for your support and love, look forward to your visit again, wish you a happy every day!
Guest User
Discount Standard Room
Stayed in Sep 2024
Family
13 review
7.5/10
Posted on Oct 20, 2024
To be honest, I was a little disappointed. Maybe it was the price, but no matter what, the front desk girl and the security brother, as well as the supervisor, handled things very professionally and rigorously. It's just that the details need to be improved. I will stay here again when I come to Shihezi in the future. The geographical location, environment and parking are very convenient, suitable for self-driving travel. Thumbs up for the staff
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for leaving us such a detailed evaluation in your busy schedule. We are deeply sorry for your disappointment during your stay. The room rates of our hotel are reasonably adjusted according to market dynamics. In the process of determining the room rates, we will fully consider many factors and strive to provide you with competitive prices that match the quality. We are always committed to bringing you a cost-effective stay experience. At the same time, we will continue to pay attention to market changes to ensure the rationality and stability of room rates. I am very happy to hear that you highly recognize the professional and rigorous handling of things by our front desk girl, security brother and supervisor. This is the greatest encouragement to our team. At the same time, we will also take seriously the details you raised that need to be improved, make rectifications immediately, strengthen the management and training of details, and strive to provide every guest with a more perfect stay experience. Thank you again for your evaluation, look forward to your visit again, and wish you a happy life!
Guest User
Double Room
Stayed in Jun 2024
Other
1 review
2.7/10
Posted on Jul 24, 2024
When I went out to play, there was a strange smell as soon as I entered the room. The air conditioner couldn't lower the temperature on such a hot day. The floor was dirty. The slippers in the room were not disposable. I guess they would be recycled. When the slippers got wet, they were thrown into the trash can. I didn't look carefully when I checked out the next day. I called and they said they couldn't find it. Then they didn't refund the deposit. In the afternoon, I asked why they didn't refund it. They said they couldn't find it and they would refund the deposit only if they could not find it. I don't recommend staying here! ! ! You can look at the photos yourself. I don't want to say more.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are very sorry that we failed to bring you a pleasant stay experience. We will attach great importance to the problem you mentioned. The slippers in the room are environmentally friendly slippers, which are clearly written on them. They will be specially cleaned and disinfected after use. If you need disposable slippers, we can also deliver them separately. If there are any problems in the room, you can also call the front desk to handle them directly for you. We look forward to your next visit and strive to bring you a brand new stay experience. I wish you a happy life!
Guest User
Double Room
Stayed in Nov 2023
Other
1 review
10/10
Outstanding
Posted on Dec 10, 2023
I am very satisfied with staying here every time I come to Shihezi. The environment and service are both good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life! We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Standard Room
Stayed in Nov 2023
Other
2 review
10/10
Outstanding
Posted on Dec 7, 2023
The service from Xiao Liu at the front desk was great. The room was clean and big. Highly recommended.
Original TextTranslated by Google
Response from Property: Dear guests: We are very honored to receive your five-star praise. Mandu Hotel will always maintain a high-quality stay environment and warm and considerate service like home. Looking forward to your next stay and wish you a happy life! ! !
Guest User
Discount Standard Room
Stayed in Nov 2023
Business traveler
15 review
10/10
Outstanding
Posted on Dec 2, 2023
I am satisfied with my stay. Xiao Liu has a good service attitude and a good environment.
Original TextTranslated by Google
Response from Property: Hello dear guest! The stream flows slowly and the time is soft. Thank you for your support. We will continue the good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life every day!
Guest User
Standard Room
Stayed in Oct 2023
Business traveler
27 review
10/10
Outstanding
Posted on Nov 22, 2023
The room is comfortable and the service from Xiaoli at the front desk is warm and helpful.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again. I wish you a pleasant journey. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!
Gezhishiluguo-bubiyangwang
Standard Room
Stayed in Nov 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Dec 4, 2023
The room is clean and the service from Xiao Zhang at the front desk is friendly.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-star review! We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time. I wish you a happy life.
Guest User
Standard Room
Stayed in Oct 2023
Business traveler
5 review
10/10
Outstanding
Posted on Nov 23, 2023
Xiao Zhang's service is enthusiastic. The hotel facilities are complete and very clean.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!