Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.1
Service9.3
Cleanliness9.3
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All reviews(506)
Positive reviews(498)
Reviews with photos/video(47)
Easy to get around(72)
Well decorated(36)
Perfect for business trips(33)
Close to metro(31)
Friendly front desk staff(24)
Good sound insulation(23)
Amazing natural light(19)
Stayed multiple times(12)
Negative reviews(8)
Shek Isaac
Boutique One-bedroom
Stayed in Aug 2023
Couple
18 review
6.0/10
Posted on Sep 11, 2023
Location is convenient, Rooms size is good.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Deluxe One-bedroom
Stayed in Jan 2024
Family
7 review
6.5/10
Posted on Feb 17, 2024
The location is just a few minutes away from the Nanyou Metro. There are shopping malls nearby, making it convenient to buy food. The terrace has a beautiful view of the park, and the bed is comfortable enough for a family of three.
The hygiene is average, the toilet smells bad, there is a small dog, and the ceiling leaks.
But $330/night is not too high.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. If you are not satisfied with the room after check-in, you can inform the front desk in time to help you change the room. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
ShiziS
Deluxe Room (2 beds)
Stayed in Jan 2024
Family
31 review
10/10
Outstanding
Posted on Feb 17, 2024
The room has a balcony facing the garden, and the environment is quiet.
The subway station is right outside the hotel.
The sanitary environment is clean. The shower and toilet are separated, which is good.
I will come again next time.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
TSEHOIYONG
Boutique One-bedroom
Stayed in Jan 2024
Traveling with friends
54 review
10/10
Outstanding
Posted on Feb 14, 2024
The room is large, well-equipped, with a wide view, many restaurants nearby, and convenient transportation near the subway station.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Believe5
Deluxe Room (2 beds)
Stayed in Dec 2023
Family
5 review
10/10
Outstanding
Posted on Jan 18, 2024
Very convenient, Nan Hotpot and McDonald's are downstairs ~ a lot of food, about a 5-minute walk from Raffles Square.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Boutique One-bedroom
Stayed in Dec 2023
Business traveler
2 review
10/10
Outstanding
Posted on Jan 9, 2024
I basically stay here every time I come on business trips. It's very clean and the service attitude is very good. It's next to Raffles and the subway, and it's very convenient to take a taxi. There are everything around, and you can walk to it.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Deluxe Room (2 beds)
Stayed in Nov 2023
Business traveler
4 review
10/10
Outstanding
Posted on Dec 15, 2023
The hotel environment is very good, the room is very ventilated, the transportation is convenient, and it is close to food, drinks, and shopping malls. This time I booked a twin bed, and the lady upgraded it to a two-bedroom and one-living room for free. It's great. I will stay here every time I go on a business trip. It is worth recommending
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Boutique One-bedroom
Stayed in Apr 2024
Business traveler
4 review
10/10
Outstanding
Posted on May 6, 2024
The hotel is in a good location, with a balcony and floor-to-ceiling sliding doors. Although the facilities are a bit old, it is a hotel where you can experience the characteristics of Shenzhen. There is a park right outside the door. The front desk staff is serious and responsible. My food was left in the refrigerator, and they called me in the afternoon to pick it up. Very responsible
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Boutique One-bedroom
Stayed in Sep 2023
Business traveler
1 review
10/10
Outstanding
Posted on Nov 1, 2023
The surrounding environment is good. Next to it is Raffles City shopping mall. It's very convenient to eat, go shopping and watch movies. The room is fully equipped. There are washing machines and refrigerators. It’s good to buy bread and fruits for a few days and put them in the refrigerator to keep them fresh. The room is clean and tidy. The front desk service is warm, thoughtful and attentive. Recommended.
Original TextTranslated by Google
Response from Property: Thank you very much for your positive review of our hotel. We will continue to work hard to live up to your positive review. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Anonymous User
Boutique One-bedroom
Stayed in Sep 2023
Other
2 review
10/10
Outstanding
Posted on Oct 21, 2023
The hotel is just downstairs from Raffles City, and it's only 5 minutes away from the subway station. It's convenient to go anywhere. Every room has an exterior window, which is nice~
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Boutique One-bedroom
Stayed in Sep 2023
Family
4 review
10/10
Outstanding
Posted on Oct 16, 2023
The apartment is nice, with a balcony and floor-to-ceiling windows. The front desk lady provided good service. I got a free upgrade to a high-rise deluxe room. The high-rise view is good. There are chairs on the balcony, which is nice for drinking tea and watching the moon. There is a park downstairs and Raffles City next to it. The facilities are good and worth recommending.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Boutique One-bedroom
Stayed in Sep 2023
Traveling with friends
4 review
10/10
Outstanding
Posted on Oct 16, 2023
The apartment hotel came to Nanyou Garment City to pick up goods. It was recommended by a friend. The front desk is on the 10th floor. The rooms are fully equipped and clean. My friends all live here.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Boutique One-bedroom
Stayed in Sep 2023
Traveling with friends
11 review
10/10
Outstanding
Posted on Oct 13, 2023
The house is nice and square. Although it is a bit old, it is in good condition and the furniture is also very good.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Boutique One-bedroom
Stayed in Sep 2023
Business traveler
6 review
10/10
Outstanding
Posted on Oct 12, 2023
The room is large, clean and bright. It is very comfortable to walk into. The room is fully equipped. It is opposite the Nanyou Clothing City. It is very convenient for us to stay here every time we get goods. The hotel service is warm and we have stayed here many times.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Boutique One-bedroom
Stayed in Sep 2023
Business traveler
4 review
10/10
Outstanding
Posted on Oct 12, 2023
Next to Raffles City, it is very convenient for eating and shopping. It is close to Exit E of Nanyou Metro. The room is comfortable and ventilated. I booked a boutique one-room apartment and got a free upgrade to a one-bedroom and one-living room suite. The bed is also very big and the cleaning is very clean. The price is affordable and it's great value. The room is fully equipped with washing machine, refrigerator and kitchen. Kitchenware is also provided in the suite. If you like to cook, you can show off your cooking skills. The balcony is also very large, and there is Nanhai Park downstairs. I will stay here next time I come here
Original TextTranslated by Google
Response from Property: Thank you very much for your positive review of our hotel. We will continue to work hard to live up to your positive review. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.