Huawei Tian'an Yungu Apartment (Shenzhen Xuexiang Subway Station) Reviews

Response from Property: It is not easy to meet in the vast sea of ​​people. It is our honor to meet you. We always insist on providing every consumer with a reasonable price, service-oriented, warm and comfortable living environment, giving every consumer an unforgettable stay experience. We sincerely look forward to your visit again! Thank you again for your praise, and wish you a happy life every day.

Response from Property: In the passing of time, encounters one after another make up the richness of life and decorate the lasting and eternal beauty of life. Just like love and courage, only by truly touching can you feel the beauty. The guest rooms are cost-effective, large in area, and convenient for food, accommodation, transportation, shopping and entertainment. Continuing the same accommodation environment and more perfect service is what I want to do for you. I wish you a happy life and happiness every day!

Response from Property: Thank you for your comments and affirmation. We will continue to work hard to make every guest have a comfortable, pure, romantic, pleasant and wonderful stay experience.

Response from Property: Dear, thank you very much for your praise. With your praise, we will strive for excellence. It is our original dream to always be favored by you. Only by keeping our original aspiration in mind can we achieve our goals. Therefore, we dare not slack off at all. We sincerely hope that you will have a pleasant stay every time!

Response from Property: 您的滿意是我們最大的欣慰！每一份喜愛，都源自於心靈深處的微笑和感動。始於相識，緣於相知，愛與相惜，讓您滿意和幸福是我們始終如一的極致追求。期待與您的再次邂逅!

Response from Property: .Thank you for your comments and affirmation. We will continue to work hard to make every guest have a comfortable, pure, romantic, cozy and wonderful stay experience. Thank you very much for your feedback. We will continue to work hard to do better. We look forward to your next visit and wish you a happy life!

Response from Property: 您的建議非常重要， 我們已經反饋給客房部並立即進行了改進， 相信日後我們的同事在為客人服務將更加細緻，並提升服務質量，我們會盡快改正問題。再次對您的不悦深表歉意，很遺憾未能達到您的期望，， 期待您的再次入住我們將以會為您提供更好的服務。感謝您的建議祝您生活愉快！

Response from Property: It is not easy to meet in the vast sea of ​​people. It is our honor to meet you. We always insist on providing every consumer with a reasonable price, service-oriented, warm and comfortable living environment, giving every consumer an unforgettable stay experience. We sincerely look forward to your visit again! Thank you again for your praise, and wish you a happy life every day!

Response from Property: 親愛的客人您好!非常開心看到您的評價初相遇，若重逢。提供用心服務，是我的宗旨，擁有您這樣有心的賓客，也是我的福氣。我家公寓一直致力於為每一賓客都帶去優質的入住服務體驗，滿意衹是起點，驚喜和感動才是我們的終極目標，您能感受到最真誠的服務，期待您下次繼續選擇。

Response from Property: Dear guest, thank you for choosing to stay and giving us your feedback. We are deeply sorry for the unpleasant experience you had. Your suggestion is very important. We have already given it to the housekeeping department and made improvements immediately. We believe that our colleagues will be more attentive in serving guests in the future. We apologize again for your displeasure and look forward to your next stay to experience our better service.

Response from Property: Thank you for choosing Xi'an Youyou Homestay. We are honored to serve you. We provide a variety of room types for guests to choose from. All rooms are equipped with smart door locks, and the rooms are cleaned and changed after each guest. We hope that our sincere service can bring you a more comfortable experience, and we sincerely look forward to your visit again!

Response from Property: Dear guest, First of all, we sincerely apologize for the unpleasant experience you had during your stay. We have always been committed to providing every guest with a clean, comfortable and safe accommodation environment. Obviously, we failed to meet your expectations this time, which makes us deeply regretful. Regarding the problem of leg bites and bedding allergies you reported, we attach great importance to it and took immediate action. We immediately recommend that you go to the hospital for examination to ensure that your health is paid attention to in time. At the same time, we also promise you that if the hospital confirms that the problem is indeed caused by the hotel, we will bear full responsibility and provide necessary compensation. Regarding our bedding, we strictly follow the standard of one guest one change for washing and replacement, and use high temperature disinfection measures to ensure hygiene and safety. In addition, we also accept regular inspections by relevant departments and hold test reports that meet national requirements. We understand your high attention to hygiene and will continue to work hard to improve our cleaning and service standards. For the situation that you did not find a direct connection with the hotel after the hospital examination, we still decided to reimburse your medical expenses, which is both a respect for you as our distinguished guest and a reflection of our care for your health. However, we are very sorry that you contacted us again and gave us a malicious negative review. We always believe that through active communication and understanding, we can solve any problems together. But if you insist that there are serious problems with our service, we respect your rights and accept your feedback. Finally, we apologize to you again and sincerely invite you to visit our hotel again when you have the opportunity in the future. We will welcome you with better service and stricter hygiene standards.

Response from Property: Dear guest, we are deeply sorry for the inconvenience and trouble caused to you. Hygiene is the embodiment of the soul of a hotel, so hygiene is always our focus. We firmly believe that there is no best, only better. We will conduct another inspection after each cleaning. Your comments can only prove that our work is not in place. We will always stick to our promise and do a better job of hygiene under your encouragement, and put the feelings of the guests in the hotel first.

Response from Property: Thank you very much for your support. 100% customer satisfaction is the goal that our partners have always strived for. Your "affirmation" is the greatest support and encouragement to us. We will continue to work hard to make the customer satisfaction surprise better and more meticulous. We serve you wholeheartedly and look forward to your visit again!