Cinnamon Grand Colombo

Cinnamon Grand Colombo Reviews

Cinnamon Grand Colombo

77 Galle Rd, Colombo 03, Colombo, Western Province, 00100, Sri LankaView Hotel Details
Cinnamon Grand Colombo
Cinnamon Grand ColomboCinnamon Grand ColomboCinnamon Grand Colombo
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1 night

Cinnamon Grand Colombo Guest Reviews

4.3/5
Very Good
108 review
Verified reviews
Location4.6
Amenities4.3
Service3.9
Cleanliness4.5
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All reviews(108)
Positive reviews(36)
Reviews with photos/video(5)
Awesome stay(9)
Clean and tidy(6)
Friendly owner(5)
Great location(5)
Delicious breakfast(4)
Convenient location(3)
Negative reviews(3)
Travelbeing
Premium King Room
Stayed in Jan 2024
Other
36 review
3.7/5
Posted on Mar 4, 2024
Convenient location. Food was delicious, lovely room service dishes.
Guest User
Premium King Room
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Cinnamon Grand has a beautiful lobby with a welcoming cafe loaded with delicacies. The cafe is staffed with attentive staff and the snacks and cakes are delicious. I also tried their buffets featuring local delicacies, seafood and breakfast during my stay. I thoroughly enjoyed their foods and service.
Guest User
Premium King Room
Stayed in Jan 2024
Family
1 review
2.0/5
Posted on Feb 21, 2024
BED BUGS ...DONT STAY HERE. The property is old and aged. It is not kept very well. Most of all...our clothing got bugs on it...having to spend a lot to disinfect everything.
ALI
Premium King Room
Stayed in Nov 2023
Solo travelers
3 review
4.5/5
Great
Posted on Dec 6, 2023
Stay was good. Couldn’t improve communication skills. Specially the staff at reception since there was a miscommunication during checkin
NGO
Premium King Room
Stayed in May 2023
Business travelers
1 review
2.0/5
Posted on Jun 23, 2023
Its a terrible experience in hotel, behavior of staff is very poor and room cleanness is not good as expected. They didn’t put towel in bathroom , we have to ask them to bring towel in room. Room is not good as mention in web. I recommend to choose another hotel.
Guest User
Premium Room
Stayed in Dec 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jan 11, 2023
A wonderful experience. The buffet breakfast was excellent. Will definitely use them again.
Response from Property: Dear Sir / MadamGreetings from Cinnamon Grand Colombo!Many thanks for taking the time to share your experience with us. We value your patronage and your assurance to stay with us again.Kind regards, General Manager Cinnamon Grand Colombo
OngRenee
Executive King Room
Stayed in Dec 2023
Business travelers
11 review
4.2/5
Very Good
Posted on Feb 26, 2024
Good stay in overall
hisyam yunus
Premium Room
Stayed in Jul 2022
Business travelers
8 review
5.0/5
Outstanding
Posted on Aug 6, 2022
Grear hotel
Response from Property: Dear Mr.HisyamGreetings from Cinnamon Grand Colombo!Many thanks for taking the time to share your experience with us. We value your patronage and your assurance to stay with us again.Kind regards, General Manager Cinnamon Grand Colombo
Guest User
Premium Room
Stayed in Sep 2022
Other
1 review
5.0/5
Outstanding
Posted on Oct 9, 2022
It was good to be back, well maintained, good amenities and great staff - will be back.
Response from Property: Dear Sir / Madam,Greetings from Cinnamon Grand Colombo!Many thanks for taking the time to share your experience with us. We value your patronage and your assurance to stay with us again.Kind regards, General Manager Cinnamon Grand Colombo
Guest User
Premium Room
Stayed in Jan 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 27, 2023
Excellent location with all the amenities.
Response from Property: Dear Sir / MadamGreetings from Cinnamon Grand Colombo!Many thanks for taking the time to share your experience with us. We value your patronage and your assurance to stay with us again.Kind regards, General Manager Cinnamon Grand Colombo
Guest User
Deluxe Room
Stayed in Apr 2022
Couples
1 review
4.7/5
Amazing
Posted on May 13, 2022
The stay was marred by the fact that our Trip.com booking was not received by the hotel and as a result had to pay the hotel additionally and at a higher rate in order to stay. We have yet to get this resolved
Guest User
Premium King Room
Stayed in Jan 2022
Business travelers
5 review
4.7/5
Amazing
Posted on Apr 27, 2022
Emplacement ideal
Response from Property: Dear Sir / MadamGreetings from Cinnamon Grand Colombo!Many thanks for taking the time to share your experience with us. We value your patronage and your assurance to stay with us again.Kind regards, General Manager Cinnamon Grand Colombo
Guest User
Premium King Room
Stayed in Nov 2024
Business travelers
21 review
4.2/5
Very Good
Posted on Dec 30, 2024
The whole hotel environment is good and the rooms are clean, but the front desk is not very enthusiastic and the service is not good. I called the front desk in the room but they didn't answer the phone. I even saw them hang up the phone. I hope the front desk service can be improved.
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Guest User
Premium King Room
Stayed in Aug 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Overall very satisfied. The restaurant downstairs is good and very close to the beach
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泰磨直子
Premium King Room
Stayed in Apr 2024
Family
2 review
3.7/5
Posted on May 12, 2024
The food was delicious. The room was small compared to Kandy, but it was clean. I had to walk past the restaurant to get to the pool.
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