SOVIS Haihe Hotel (Shenzhen Luohu Port Guomao Metro Station Branch)

SOVIS Haihe Hotel (Shenzhen Luohu Port Guomao Metro Station Branch) Reviews

SOVIS Haihe Hotel (Shenzhen Luohu Port Guomao Metro Station Branch)

Second floor, West, Xilong Building, No. 2059 Renmin South Road, Nanhu Street, Luohu District, Shenzhen, Guangdong, ChinaSee Hotel Details
SOVIS Haihe Hotel (Shenzhen Luohu Port Guomao Metro Station Branch)
SOVIS Haihe Hotel (Shenzhen Luohu Port Guomao Metro Station Branch)SOVIS Haihe Hotel (Shenzhen Luohu Port Guomao Metro Station Branch)SOVIS Haihe Hotel (Shenzhen Luohu Port Guomao Metro Station Branch)
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

8.9/10
3131 review
Verified reviews
Location8.8
Amenities8.7
Service9.0
Cleanliness8.9
Filter by:
Sort by:
All reviews(3131)
Positive reviews(3038)
Reviews with photos/video(656)
Easy to get around(348)
Convenient location(303)
Friendly front desk staff(302)
Great value for money(254)
Close to metro(146)
Perfect for business trips(60)
Small room size(54)
Stayed multiple times(23)
Negative reviews(93)
Guest User
Japanese-Style Single Room A (Hotel Provides Self-Service Laundry)
Stayed in Apr 2025
Solo traveler
28 review
9.0/10
Great
Posted on Jun 1, 2025
Visit here again! Good price, good location, for the apartment like accommodation. This time stayed at the last room of the floor, and got the table next to the bed, nice. While there are some dirties on the wall of the room, they have been heavily occupied after all. Anyway will still treat here as first choice of stays, near Shenzhen station!
Response from Property: 客官是不是漏點了小星星呢，看到您總體對酒店還是非常滿意的，怎麼沒有給小和5分呀！如果您覺得有什麼可以提升的地方，可以直接和小和講哦，小和超希望能通過細緻的服務打動您，讓您給一個大大的五分好評呀！
whimsycola
Japanese-Style Single Room A (Hotel Provides Self-Service Laundry)
Stayed in Mar 2025
Solo traveler
2 review
8.0/10
Very Good
Posted on May 2, 2025
Simple and clean. Bed was very comfortable. Location close to the border and very convenient. Great for one night stay.
Response from Property: 尊敬的小海貴賓，非常感謝您的用心點評，看到您的點評咱們工作人員也是非常開心，我們也始終堅信用心就能做好，追求極致服務，我們願在路上與您一同分享成長的喜悦，給您帶來更多的驚喜和感動，歡迎常回家看看！
Timothyy
Cozy 2-bed Room
Stayed in Mar 2025
Business traveler
5 review
4.5/10
Posted on Apr 20, 2025
This is not really a 2 star hotel. It's more like a budget hotel or hourly hotel(in fact, they do offer hourly rent 59yuan/3hr). The advertisement shows a tall skyscraper building but it is actually a 6 storey building tucked in an alley at the back of a busy Luohu district. Even the taxi and locals nearby didn't know where is the hotel. We asked around and they gave us some weird look. The room is not clean. The aircon is moldy. The bathroom is moldy. Some human hair under the bedsheets. Luckily no bedbugs. It's within walking distance to metro train stations, to dongmen pedestrian street or even to shenzhen train station. The aircon positioning is very bad. It blows directly onto 1 of the bed but not to the other bed. So, either 1 will get super cold or the other one gets too hot.
Response from Property: Dear guests! We are deeply sorry for the bad experience you had. We will seriously consider and improve the soundproofing, air conditioning and other facilities you reported. We will strictly handle the hygiene issues in the spirit of quality is the lifeline. We hope that you will give us a chance to apologize next time you come here. All the hotel staff look forward to seeing you again.
Cloudy100
Boutique 2-bed Room
Stayed in Mar 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on Apr 13, 2025
Very good service by all the staffs, helpful in assisting us. However, the room has some smoke smell. Good experience in general.
Response from Property: 客官是不是漏點了小星星呢，看到您總體對酒店還是非常滿意的，怎麼沒有給小和5分呀！如果您覺得有什麼可以提升的地方，可以直接和小和講哦，小和超希望能通過細緻的服務打動您，讓您給一個大大的五分好評呀！
Anonymous User
Japanese-Style Single Room A (Hotel Provides Self-Service Laundry)
Stayed in Jun 2025
Couple
12 review
10/10
Outstanding
Posted on Jul 18, 2025
Nice staying and we’ll be back again
Response from Property: 親愛的顧客，謝謝您的支持，很榮幸您能光臨，願我們的貼心服務帶給您舒心的體驗。您給的讚許，是一種幸福，亦是一種激勵。我們會做到更好，等待您的再次光臨~
Sze yau Shek
Japanese-Style Single Room A (Hotel Provides Self-Service Laundry)
Stayed in Apr 2025
Booked for others
1 review
10/10
Outstanding
Posted on May 28, 2025
Verygood, convenient transportationhyienehddcleanliness
Response from Property: 尊敬的賓客，感謝您如此走心的好評!看到您提到“服務好、衞生乾淨、細節到位”，我們的團隊小夥伴都開心得鼓起掌來~您的認可是我們堅持高標準的最大動力!無論是每日的深度清潔，還是隨時在管家服務，我們都希望給您“回家般”的安心體驗。期待下次再見時，能繼續用更多暖心細節打動您!祝您生活愉快，常回來看看呀!
Guest User
Cozy 2-bed Room
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Apr 27, 2025
Convenient location, clean and friendly staff.
Response from Property: 感謝您慷慨贈予的五顆小星星，他們如同夜空中最亮的指引，照亮了我們前行的方向，在您的支持下，我們將不忘初心，砥礪前行，為更多旅人打造温馨舒適的港灣，期待與您再次相遇！
Anonymous User
Japanese-Style Hotel Room (1 Bed)
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 20, 2025
clean and breakfast is good
Response from Property: Dear guests, thank you for choosing to stay with us and sharing such a thoughtful review! It is our greatest honor to provide you with a comfortable accommodation experience during your journey~ a little surprise. You like our free laundry service and breakfast buffet! Clean and tidy clothes and a hearty breakfast can really add a lot of points to your trip! I look forward to providing you with more considerate services next time. I wish you a happy life and come back often!
zam fai
Japanese-Style Single Room A (Hotel Provides Self-Service Laundry)
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 21, 2025
Fantastic. Great location. Just 1 minute walk to Guamo metro station. Breakfast fantastic. Very fine for short visit. Clean, neat and tidy.
Response from Property: 哇~看到您的五星好評簡直能量滿滿![轉圈]免費提供幫洗烘衣服服務和早餐管飽可是我們的“祕密武器”呢!能幫您解決換洗煩惱、用美味早餐開啟一天，真的太開心啦!您下次來，我們準備再解鎖更多隱藏服務哦~隨時等您回家!
Guest User
Japanese-Style Single Room A (Hotel Provides Self-Service Laundry)
Stayed in Mar 2025
Solo traveler
4 review
9.0/10
Great
Posted on Apr 7, 2025
The staff are extremely helpful and friendly. Always serve with a smile. Location is very good, a stone throw away from GuoMao station and big shopping malls within walking distance. Lots of restaurants nearby that operate into the late nights. I will patronise this hotel again. Good value for money.
Response from Property: 尊敬的賓客，很感謝您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰金光華廣場、老街步行街購物中心，吃喝玩樂影院，一應俱全，期待您的下次光臨！
Guest User
Japanese-Style Single Room A (Hotel Provides Self-Service Laundry)
Stayed in Jun 2025
Business traveler
4 review
9.0/10
Great
Posted on Jul 22, 2025
cheap price transport convenient Very good in customer service
Response from Property: 尊敬的小海貴賓，非常感謝您的用心點評，看到您的點評咱們工作人員也是非常開心，我們也始終堅信用心就能做好，追求極致服務，我們願在路上與您一同分享成長的喜悦，給您帶來更多的驚喜和感動，歡迎常回家看看！
Guest User
Cozy Queen Room
Stayed in Feb 2025
Family
7 review
6.0/10
Posted on Mar 30, 2025
This hotel allows people smoking inside.. very bad smells 🤮 smoking smells everywhere inside the room and everywhere 🤮
Response from Property: Thank you for your detailed review. We are sorry that your stay did not fully meet your expectations. We will share every valuable suggestion you mentioned with the hotel management, discover the shortcomings from the subtleties, maintain the good aspects and improve the deficiencies. We always strive to create a perfect stay experience for our guests. We believe that you will have a brand new experience during your next stay. We sincerely invite you to come again!
Guest User
Japanese-Style Single Room A (Hotel Provides Self-Service Laundry)
Stayed in Jul 2024
Solo traveler
27 review
8.0/10
Very Good
Posted on Aug 29, 2024
The first time, it can upgrade you to woth window. Dint live in room without window. Small and stuffy.
Response from Property: Hello! Thank you for choosing our Haihe Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in us. Thank you for your valuable suggestions for the hotel. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again!
Peter Ka Lin
Japanese-Style Single Room A (Hotel Provides Self-Service Laundry)
Stayed in Nov 2024
Couple
8 review
6.0/10
Posted on Dec 27, 2024
Breakfast was bad. Service was kind of acceptable but the girl at the front desk was not very friendly. Not very clean.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
Richard_Bkk
Japanese-Style Single Room A (Hotel Provides Self-Service Laundry)
Stayed in Sep 2024
Solo traveler
12 review
10/10
Outstanding
Posted on Oct 20, 2024
This is my favorite hotel in Luohu and Shenzhen. Great location. Nearby are great restaurants and shopping. People at hotel are always friendly and helpful, including Shao Zhang. The rooms are always clean, and they have a great laundry service. I've stayed here 3 times already. And will come again. 5-stars ⭐⭐⭐⭐⭐
Response from Property: 感謝您下榻海和酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰鑽石/柏麗廣場、國貿購物中心，吃喝玩樂，一應俱全。同時我們酒店還提供配套的洗衣房、共享廚房等，歡迎您下次來體驗。