Shenzhen Olive Tree Hotel (Gangxia Subway Station)

Shenzhen Olive Tree Hotel (Gangxia Subway Station) Reviews

Shenzhen Olive Tree Hotel (Gangxia Subway Station)

3th Floor, Caifu Building, Intersection of Fuhua Road and Caitian Road, Futian District, Shenzhen, Guangdong, 515100, ChinaSee Hotel Details
Shenzhen Olive Tree Hotel (Gangxia Subway Station)
Shenzhen Olive Tree Hotel (Gangxia Subway Station)Shenzhen Olive Tree Hotel (Gangxia Subway Station)Shenzhen Olive Tree Hotel (Gangxia Subway Station)
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Guest Reviews

8.1/10
264 review
Verified reviews
Location8.1
Amenities8.0
Service8.3
Cleanliness8.0
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All reviews(264)
Positive reviews(235)
Reviews with photos/video(95)
Easy to get around(32)
Average sound insulation(21)
Friendly front desk staff(20)
Close to metro(19)
Well decorated(10)
Perfect for business trips(8)
Comfortable bed(8)
Convenient for shopping(7)
Negative reviews(29)
Guest User
Elegant Smart Double Bed Room With Voice Control And 55-inch TV
Stayed in May 2025
Business traveler
2 review
1.0/10
Posted on Jun 13, 2025
Terrible and horrible
Response from Property: 尊敬的客人,看到“可怕”二字,我們既揪心又自責,未能給您帶來良好體驗,實在萬分抱歉!您的反饋對我們至關重要,非常希望能進一步瞭解具體情況,以便針對性改進,我們定會全力解決問題、彌補遺憾。期待您願意再給我們一次機會,讓我們重新贏得您的信任!
Wenshenshi.huiyi
Elegant Smart Double Bed Room With Voice Control And 55-inch TV
Stayed in Jan 2025
Business traveler
1 review
10/10
Outstanding
Posted on Feb 24, 2025
Having stayed in so many hotels, I am really impressed by the service at the Olive Tree Hotel! The free late check-out benefit is very practical and adds a lot of flexibility to the itinerary. Resting for a while longer in the room relieved the fatigue of the journey and I felt instantly overwhelmed with happiness! When I travel in the future, Olive Tree Hotel will be my first choice!
Original TextTranslated by Google
Response from Property: Thank you for giving me five little stars without any reservation. May you shine like the stars and not be alone. With your support, we will continue to work hard!
Guest User
Standard Queen Room
Stayed in Jul 2024
Family
2 review
5.0/10
Posted on Aug 8, 2024
The toilet and shower room are extremely small, reaching their limit, and the front desk service is poor. I checked in on August 1st and checked out on the 3rd. I came back to the front desk on the 8th to issue a replacement invoice. They actually said that the time interval was too long and they couldn't open the room.
Original TextTranslated by Google
Response from Property: Hello distinguished guest, thank you for your review. We will definitely strengthen management and improvement. We look forward to your next visit and supervision.
Guest User
Standard Queen Room
Stayed in Jun 2024
Other
2 review
2.7/10
Posted on Jul 22, 2024
I have never stayed in a hotel with such poor health service. The lady at the front desk **********, I don’t want to give it even one star.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the problems you encountered in our hotel. We will definitely strengthen management and improvement and look forward to your next visit.
Anonymous User
Standard Queen Room
Stayed in Jun 2025
Other
5 review
6.0/10
Posted on Jul 11, 2025
沒有電梯,提行李上樓很麻煩,房間空間非常小沒有窗户,而且環境也很一般,進去的時候地上和水池裡都有頭髮,隔音非常不好,外面説話和關門都能聽到,旁邊是桌球廳,樓下是足浴店,非常影響睡眠。各位選擇的時候一定慎重。小孩自己選的,就當是個教訓了。
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Response from Property: 非常抱歉給您帶來了這麼糟糕的入住體驗,這完全是我們的問題,我們真心感到愧疚。您提到的房間衞生、隔音以及周邊環境影響睡眠的情況,我們已經立刻記錄下來,會馬上安排全面排查和整改,尤其是衞生細節會加強清理標準,同時想辦法改善隔音問題。其實我們有多種帶窗房型,空間也更寬敞,可能是預訂時沒有充分溝通清楚,這是我們的失職。如果您之後還有機會來這邊,非常希望能給我們一個彌補的機會,一定為您安排滿意的房間,用實際行動彌補這次的不愉快。再次為給您帶來的糟糕體驗道歉!
Anonymous User
Standard Queen Room
Stayed in Apr 2025
Other
7 review
4.2/10
Posted on May 27, 2025
預訂之前一定要看以前的差評,因為全是真的!酒店在個商住兩用樓的三樓且衹此一層,沒有電梯你得自己手拖行李箱上三樓才能登記。房間小到放個行李箱基本就沒地方走道或轉身了,衞生間直接更是各種上廁所洗澡會磕碰。衞生見圖,感覺僱的衞生大姐應該已經被拖欠幾個月工資了,完全不想碼字。最要命的是隔音,完全沒有,走廊裏摔門聊天、隔壁洗澡咳嗽直接就跟在你自己屋裡是一樣的,凌晨一點之前沒有睡着一點點,硬等着所有房客都睡了才勉強睡了幾個小時。這酒店的好評全部是刷單刷出來的,就這攜程居然還放在頭幾個給推薦基本就算詐騙了,關鍵是一點兒也不便宜,同價位周邊的酒店住過兩三個,好到不知道哪裡去了。最後建議大家點開“已隱藏可能對你沒有幫助的評價”,看完你會釋然很多,這玩意兒合著裝修之前完全就是個兩間大通鋪的所謂膠囊酒店後來隔出來的!
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Response from Property: 尊敬的客人,您好!非常感謝您抽出時間反饋入住體驗,我們懷着萬分愧疚與重視的心情閲讀了您的評價,未能為您提供舒適的住宿體驗,我們深表歉意!關於您提到的酒店位置與設施問題,因酒店所在樓宇歷史較久,暫未配備電梯,給您搬運行李帶來不便,我們深感抱歉。房間空間有限及隔音不佳的情況,我們已納入重點改造計劃,後續將通過優化佈局、升級隔音材料改善體驗。同時,我們高度重視衞生問題,已對保潔團隊進行全面培訓與流程核查,嚴格規範清潔標準,杜絕此類情況再次發生。您提到的好評真實性問題,我們始終珍視每一位客人的真實反饋,也深知不足亟待改進。攜程推薦排序受多種因素影響,未能達到您的預期是我們的失職,後續會加強與平台溝通,更真實地呈現酒店情況。若您願意再次光臨,我們將優先為您安排更寬敞的房型,並全力提供更優質的服務。再次為給您帶來的困擾致歉,衷心希望未來有機會彌補!
Guest User
Standard Queen Room
Stayed in Jun 2025
Solo traveler
3 review
9.5/10
Amazing
Posted on Jul 5, 2025
地點就在地鐵和卓悅中心站旁邊,很方便,房間都算不錯,不過花灑冷熱水調較有點麻煩和隔音不算好,隔壁開關門都蠻吵的。整體是可以再訪。
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Response from Property: 感謝您贈予毫不吝嗇的五顆小星星,願您如同星星一般,閃燿而不孤單。在您的支持下,我們將持續努力!
Guest User
Elegant Smart Double Bed Room With Voice Control And 55-inch TV
Stayed in May 2025
Business traveler
6 review
10/10
Outstanding
Posted on Jun 7, 2025
這家酒店的衞生程度太絕了!全屋智能消毒設備,房間空氣清新無黴味,床墊、沙發都套着保護罩。連冰箱、衣櫃都細心擦拭過,真的是我住過最乾淨的酒店,性價比超高!
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Response from Property: 感謝您贈予毫不吝嗇的五顆小星星,願您如同星星一般,閃燿而不孤單。在您的支持下,我們將持續努力!
Guest User
Standard Queen Room
Stayed in Feb 2025
Couple
11 review
4.5/10
Posted on Mar 29, 2025
是酒店騙人還是trip.com騙人了? 我上網付了420 {約390人民幣} 間房細得不行也不要緊 廁所地下滲水… 但最利害是 我看到非會員價當天是320多 我到前台問為什麼差這麼遠 他說 已經升級了 這房價也都是380…. 那麼我預約幹啥? 我見它在trip.com原本標示一夜700多 不是說trip.com會較便宜嗎? 原來是大話
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Response from Property: 實在抱歉給您帶來極差的入住體驗!價格差異可能是由於會員活動及不同預訂渠道政策不同導致的,我們會和平台進一步核實。衞生間地面有水是清潔後未及時乾燥,我們已制定更合理的清潔流程,為表歉意,為您準備下次入住的專屬優惠,希望能彌補遺憾,期待您再次光臨檢驗我們的改進
Alex Yeung Y.S
Standard Queen Room
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 7, 2025
. 住宿服務熱情舒適 店長和前台小姐姐細心周到 房間乾淨床品舒適 設有智能小度小度 功能齊全, 酒店位置便利 出門走幾步就地鐵口
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Response from Property: 感謝您贈予毫不吝嗇的五顆小星星,願您如同星星一般,閃燿而不孤單。在您的支持下,我們將持續努力!
TC-Brown
Standard Queen Room
Stayed in Mar 2025
Family
6 review
10/10
Outstanding
Posted on Apr 19, 2025
酒店地點很好,地鐵站2分鐘步行,到卓悅中心很方便,前台服務員很有禮貌,服務周到,房間舒適,衛生乾淨,特大電視投影機設備很好,十分滿意。
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Response from Property: 感謝您贈予毫不吝嗇的五顆小星星,願您如同星星一般,閃燿而不孤單。在您的支持下,我們將持續努力!
VanNg
Standard Queen Room
Stayed in Apr 2025
Family
8 review
8.0/10
Very Good
Posted on May 4, 2025
地點十分方便👍🏻,在卓悅中心隔離,玩夜咗都唔怕😆 整體也很乾淨。不過,要留意一下,如果太夜點酒店是沒有電梯坐😅
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Response from Property: 感謝您贈予毫不吝嗇的五顆小星星,願您如同星星一般,閃燿而不孤單。在您的支持下,我們將持續努力!
Guest User
Elegant Smart Double Bed Room With Voice Control And 55-inch TV
Stayed in Mar 2025
Business traveler
2 review
2.0/10
Posted on Apr 27, 2025
1、房間很小,洗手盆在床邊上,很雞肋,2、噪音大,每天很吵,3、蚊子很多,手上身上咬的全是包,4、衞生間滲水,潮濕得很
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Response from Property: 非常抱歉給您帶來如此不佳的入住體驗!關於房間佈局、噪音、蚊蟲和衞生間滲水的問題,我們已逐一記錄並高度重視,會立刻安排團隊排查整改優化:房間設計缺陷將納入後續改造計劃;噪音問題馬上核查源頭並加強隔音措施;同時全面消殺滅蚊,前台備有蚊香液可隨時為您提供。衞生間滲水我們會立即派維修人員處理,全力改善潮濕情況。再次為這些問題致歉,,期待能有機會彌補此次不足,為您提供更舒適的入住體驗!
Shilvxingdarenbbya
Standard Queen Room
Stayed in Jan 2025
Business traveler
2 review
10/10
Outstanding
Posted on Feb 18, 2025
入住體驗:全方位的舒適與便捷 一、絕佳位置,出行無憂 酒店的位置實在太優越了,就位於崗廈地鐵站門口,出站即達,無縫銜接。對於要去會展中心的我來説,簡直是再方便不過。搭乘地鐵,短短几站就能直達,無需擔心堵車,大大節省了時間和精力,讓出行變得高效又輕鬆。 二、交通樞紐,暢達全城 崗廈地鐵站作為交通樞紐,線路眾多,無論是前往城市的熱門景點,還是商務中心,都能輕鬆換乘。從這裏出發,能快速抵達城市各處,公共交通的便捷性為旅程增添了不少便利,讓每一次外出都充滿期待。 三、宜人環境,舒心氛圍 踏入酒店,温馨雅緻的裝修風格讓人眼前一亮。柔和的燈光、精緻的擺件,營造出舒適愜意的氛圍。公共區域寬敞明亮,綠植點綴其中,為空間增添了生機與活力,讓人在忙碌的行程中,也能感受到片刻的寧靜與放鬆。 四、熱情服務,賓至如歸 前台的服務令人印象深刻。一進門,工作人員就立刻起身迎接,臉上洋溢着真誠的笑容,熱情又周到。辦理入住手續時,耐心解答我的每一個問題,還貼心地提供了周邊遊玩和美食推薦,讓人瞬間有了家的感覺。 五、整潔衞生,安心入住 房間的衞生狀況無可挑剔,床鋪整潔乾淨,沒有一絲褶皺,衞生間也打掃得一塵不染,沒有任何異味。公共區域定時清潔,設施表面光亮如新,讓人住得安心又放心,能全身心享受舒適的住宿時光。 六、設施完備,滿足需求 酒店設施一應俱全,房間裏配備了齊全的智能設備,高速無線網絡穩定流暢,工作娛樂兩不誤。健身房器材豐富,滿足日常鍛鍊需求;休閑區環境舒適,是放鬆身心的好去處。每一處細節都彰顯着酒店的用心,為入住體驗加分不少。
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6/9
Response from Property: 尊敬的住客,由衷地感謝您對我們酒店住宿方面的稱讚哦。我們會把這份鼓勵化作動力,持續優化各個環節,讓每一位入住的客人都能滿意。期待很快又能迎接您的到來,祝您平安喜樂呀。
Guest User
2-bed Room
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 11, 2025
服務好,地理位置優越,衞生乾淨
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Response from Property: 感謝您贈予毫不吝嗇的五顆小星星,願您如同星星一般,閃燿而不孤單。在您的支持下,我們將持續努力!