Parkgeun Hotel（Shenzhen KingKey The Mixc）

Parkgeun Hotel（Shenzhen KingKey The Mixc） Reviews

Parkgeun Hotel（Shenzhen KingKey The Mixc）

No.1002-8 Honggui Road, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
Parkgeun Hotel（Shenzhen KingKey The Mixc）
Parkgeun Hotel（Shenzhen KingKey The Mixc）Parkgeun Hotel（Shenzhen KingKey The Mixc）Parkgeun Hotel（Shenzhen KingKey The Mixc）
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Parkgeun Hotel（Shenzhen KingKey The Mixc） Guest Reviews

4.5/5
Good
1825 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1825)
Positive reviews(1740)
Reviews with photos/video(1017)
Classy environment(351)
Friendly front desk staff(344)
Convenient location(205)
Great location(176)
Easy to get around(159)
Many amenities(107)
Average sound insulation(47)
Has room service(17)
Negative reviews(85)
Dalaina
Guestroom - City-View (2 beds)
Stayed in Jul 2024
Business travelers
32 review
3.2/5
Posted on Aug 8, 2024
The size of the room is much smaller than I expected. The cleaning is too bad. Most of the workers do not know English. Going to Laoji subway station is more fun. There are shops and restaurants along the road. I The hotel staff are kind and helpful. I extended my room on this app before 14:00 and explained to the girl at the front desk on the phone, but she didn't understand English. And then they ask for extra money for overdue. It's fun hanging out on the roof of a building to dry your washed clothes, but it takes a lot of time, and don't go to the roof in the evening, it's scary.
Response from Property: 親愛的槿寶您好，非常感謝您能選擇並下榻柏槿酒店京基萬象城店！您的入住反饋我們已收到，對於發生再您入住期間的不愉快經歷我們深表歉意。大堂經理稍後會聯繫您以便我們更好的瞭解事件細節。同時酒店會對此事件進行詳盡調查，確保我們的服務標準並改進我們的不足。最後邀請您繼續支持酒店並檢驗我們不斷提升的服務。再次真誠的向您致歉，期待您的下次光臨，謝謝！
Guest User
Guestroom - City-View (2 beds)
Stayed in Apr 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on May 7, 2024
The environment is clean and the bathroom has completed daily necessities but the location is not near MTR station, which is a bit inferior.
Response from Property: Dear Jinbao, thank you very much for sharing your stay experience with us. We regret that we failed to meet your expectations. Thank you for giving us a fair evaluation. Your satisfaction is our unremitting pursuit. We will continue to work hard to ensure our service quality and look forward to your visit again. I wish you a happy life~
Salman
Elegant Room - City-View (Double bed)
Stayed in Oct 2024
Couples
2 review
4.2/5
Very Good
Posted on Jan 16, 2025
Clean and tidy staff was really helpful
Response from Property: 尊敬的賓客，您好！你若滿意我也就放心了，不要問我心裏有沒有您，我的餘光都是您，您知道我為什麼稱呼為您嗎？因為這樣我就可以把你放在心上了，我在這等您下次再入住我的心。
Ken3986
Elegant Room - City-View (Double bed)
Stayed in Dec 2023
Business travelers
52 review
4.0/5
Very Good
Posted on Jan 22, 2024
Hotel has those basic facilities, and bed is comfortable too. There are wo many restaurants nearby and is good for frequent travelers.
Response from Property: "尊敬的賓客，您好！非常感謝您抽出寶貴的時間與我們分享您的入住體驗。您對我們酒店設施和服務的肯定，使我們深受鼓舞，倍感榮幸。我們將會繼續努力，秉承賓至如歸的服務理念，一如繼往為您提供周到貼心的服務，真誠期待您下次蒞臨和體驗。"
Heung kwN
City Leisurely Double Bed Room
Stayed in Aug 2023
Travel with friends
10 review
5.0/5
Outstanding
Posted on Oct 23, 2023
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Response from Property: Dear guests, hello! If you are satisfied, I will be relieved. Don’t ask me if I have you in my heart. You are all I see in my peripheral vision. Do you know why I call you you? Because this way I can keep you in my heart, and I'm here waiting for you to stay in my heart next time.
Mark Lester Francisco
Boutique Room - City-View (Double bed)
Stayed in Sep 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Very nice hotel!
Response from Property: "尊敬的賓客，您好！您的滿意，就是對我們柏槿酒店最大的欣慰，最大的回報。我們會更加努力做好～小店還有免費音箱，質量和服務也一樣是槓槓滴哦，還會為您的户外活動指引附近的旅遊景點等等....為您的户外活動增添一份安全和快樂，定不負您的期待～歡迎您的再次光臨～麼麼噠
Guest User
Boutique Room - City-View (Double bed)
Stayed in May 2023
Solo travelers
2 review
3.2/5
Posted on Jun 15, 2023
This is a Budget hotel and everything is fine ; the location is ok for the downtown cord of LuoHu .
Response from Property: Dear Jinbao, thank you for your stay. We have always paid attention to the guest's experience during their stay, and at the same time actively improved the professional level and service standards of the hotel. We are sorry that we are still not perfect in some aspects. We will improve our shortcomings and continue to make progress. We attach great importance to your feedback and suggestions and will strengthen the training of front-line staff. We hope that you will have a brand new feeling when you check in next time. We sincerely look forward to seeing you again. Come and wish you good luck with your work. Have a happy life~~
Kong PY
Guestroom - City-View (Double Bed)
Stayed in Mar 2023
Couples
10 review
4.0/5
Very Good
Posted on Apr 29, 2023
Its generally nice and convenient to be located. Yet the smart device in the room is not working and the tv remote is missing too. Yet the front desk staff is polite and helpful :)
Response from Property: 親愛的槿寶您好，首先非常抱歉沒有給您提供滿意的入住體驗，我們已經將問題反饋相關部門同事，針對此相關問題酒店會加以整改。我們酒店真誠的對待每一位顧客的意見與建議，我們願在您的關注中成長，期待您下次入住再次為您服務，祝您生活愉快~
HOUSAM
Elegant Room - City-View (Double bed)
Stayed in Apr 2023
Solo travelers
21 review
4.0/5
Very Good
Posted on May 26, 2023
Fast check in Rooms are small ,but Cozy Location is Good Room Rate is acceptable
Response from Property: 親愛的槿寶您好，看到您的反饋我們感到非常抱歉，這是我們工作的疏忽，我們需要更加認真仔細的對待每一個細節，也將把客人的事情當做自己的事情一樣重視，我們一定會虛心接受您的意見，希望您能再次光臨酒店，見證我們的進步，祝您生活愉快，工作順利~
Guest User
Boutique Room - City-View (Double bed)
Stayed in May 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Good Very good
Response from Property: 尊敬的賓客，您好！感謝您對柏槿酒店的肯定與青睞！柏槿酒店會一如既往秉承細意濃情的服務理念，讓賓客在每一次入住是都能在東方格調的設計與氛圍中，在茶香四溢間放鬆身心，拋卻疲憊！
~ Elvin Элвин daming
Boutique Room - City-View (Double bed)
Stayed in Jan 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on Feb 8, 2023
I voted with my feet. I stayed at different branches of this hotel chain many times already.
Response from Property: 親愛的槿寶您好，你若滿意我也就放心了，不要問我心裏有沒有您，我的餘光都是您，您知道我為什麼稱呼為您嗎？因為這樣我就可以把你放在心上了，我在這等您下次再入住我的心。
Neo Shi Wei
Guestroom - City-View (Double Bed)
Stayed in Mar 2023
Business travelers
44 review
4.0/5
Very Good
Posted on Apr 27, 2023
Good serivce, high technology, very affordable price
Response from Property: 親愛的槿寶您好，首先非常抱歉沒有給您提供滿意的入住體驗，我們已經將問題反饋相關部門同事，針對此相關問題酒店會加以整改。我們酒店真誠的對待每一位顧客的意見與建議，我們願在您的關注中成長，期待您下次入住再次為您服務，祝您生活愉快
Guest User
Elegant Room - City-View (Double bed)
Stayed in Apr 2023
Travel with friends
37 review
4.0/5
Very Good
Posted on Aug 7, 2023
Ok It good
Response from Property: 親愛的槿寶您好，你若滿意我也就放心了，不要問我心裏有沒有您，我的餘光都是您，您知道我為什麼稱呼為您嗎？因為這樣我就可以把你放在心上了，我在這等您下次再入住我的心。
Guest User
Boutique Room - City-View (Double bed)
Stayed in Jan 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 28, 2025
This hotel is very good. The hotel staff Xiaoxian provided good service. From check-in to check-out, the whole process was very smooth. When encountering problems, the staff can also respond and solve them in time. This hotel is very cost-effective. The price is not high, it is a great value for money. There is also a washing machine on the 4th floor. In short, this hotel is definitely a good choice
Original TextTranslated by Google
Response from Property: 尊敬的賓客，您好！感謝您的光臨並附上精美的圖片，您的褒獎與建議我們都將銘記在心，並且會按照您的真誠評價積極上進，期待您能繼續支持和選擇我們柏槿酒店，見證我們的進步和成長~我們致力於為你帶來更加舒適的入住體驗~柏槿酒店全體人員期待您光臨，祝您生活愉快~~
Guest User
Boutique Room - City-View (Double bed)
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 27, 2025
The front desk lady Xiaoxian provided very good service and upgraded my room type. The hotel also has convenient transportation and a unique geographical location, close to Dongmen Snack Street. The room is very clean and the service is warm.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，您好！非常感謝您對柏槿酒店的支持，我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的，同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇柏槿酒店！真誠期待您的再次光臨！祝您生活愉快~~