To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(850)
Positive reviews(837)
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Classy environment(88)
Friendly front desk staff(81)
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Perfect for business trips(24)
Close to beach(16)
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Negative reviews(13)
Kok Teong
Queen Bed Room (city-view)
Stayed in Mar 2024
Business travelers
1 review
4.7/5
Amazing
Posted on May 6, 2024
very nice hotel in sub urban of Shen Zhen, if you looking for the more relax or leisure part of Shen Zhen you may like it, near to few nice holiday spot. sadly this is a biz trip for me, the reason this hotel was book is due to it is near to company that we will have meeting which is within walking distance, but once touch down in the hotel. you get all the necessity in the hotel, love the bed and room, clean, and easy to move from place to place thanks to it is near to ***** transport. the staff here is friendly and patient. Mall and shops are within walking distance.
Response from Property: Dear guests: Hello, thank you for your comments! The hotel advocates "heart service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and more comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again!
Claude
Twin Bed Room (city-view)
Stayed in Feb 2024
Family
6 review
4.7/5
Amazing
Posted on Mar 10, 2024
I was very pleased in the hotel. Clean , spacious and the services was excellent. Although the food menu can do better with foreign style but it was great with Chinese food. Thanks to the front desk and the service team , they helped providing us with everything we needed and more. They even provided us with children amenities when they found we had our child with us. Thank you
Response from Property: Dear guest: Hello! Thank you verymuch for taking the time to share your stay experience. We are very happy and gratified to receive your recognition. In the future, we will continue to provide you with quality service, and hope that Yue Lin Hotel can become the first choice for you and your family and friends to stay, the hotel staff sincerely welcome you to visit again!
Guest User
Twin Bed Room (city-view)
Stayed in Sep 2023
Business travelers
1 review
3.0/5
Posted on Oct 2, 2023
Noby at the hotel could speak english… breakfast fast not at all international
Response from Property: Dear customer: Thank you for taking the time to inform us of our shortcomings, so that we can improve. We are willing to grow with your attention and sincerely look forward to your visit again!
ྉྉ 🎀࿆ྉ🎀࿆ཾྉ
Queen Bed Room (city-view)
Stayed in Dec 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Feb 3, 2024
haixing
Response from Property: 尊敬的賓客:您好!感謝您對我們酒店的支持和包容,我們會更加努力完善設施和提高服務標準,為您帶來更好的服務!我們很期待您經常來看看,等您回家哦~
MOOOS
Special Queen Room
Stayed in Jan 2025
Business travelers
35 review
3.2/5
Posted on Feb 19, 2025
The location of this hotel is very convenient, but the hotel facilities are a bit old, and some of the decoration and furniture are a bit old, which may affect the check-in experience. In addition, it is rare for the hotel to require a deposit of 200 yuan upon check-in. Overall, if you value the convenience of the location more and don't mind the newness of the facilities, this hotel is still a good choice. I hope the hotel management can consider gradually updating the facilities to further enhance the guests' check-in experience.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您選擇悦林酒店入住,關於您反饋的按金問題,您在平台預訂的時候,平台會有詳細的介紹,平台訂單分為預付訂單和閃住訂單(免按金、離店付款)2種類型,您預訂的是預付訂單,咱們酒店因房間有部分消費品,酒店有提供餐飲服務,如有消費可簽字掛房賬,如有不便之處,還望您諒解,我們非常感謝您提供的寶貴意見,酒店管理層將認真研究,我們將不斷更新優化酒店服務以及設備設施!再次感謝您的反饋,期待您的再次光臨!
Guest User
Twin Bed Room (city-view)
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 9, 2025
The room is very good, the service attitude of the front desk staff is great, it is the first choice for travel, thumbs up, it is also convenient to go out for dinner, it is not far away, the scenery of the nearby beach is very beautiful, I will come again next time
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。悦林酒店將不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。期待您的再次光臨!
Anonymous User
Queen Bed Room (city-view)
Stayed in Nov 2024
Other
5 review
5.0/5
Outstanding
Posted on Dec 26, 2024
This hotel has the best environment in Sha Tau Kok, good hygiene, good service, and high quality of sleep. The surrounding facilities and transportation are also very convenient. If you come to Sha Tau Kok for sightseeing, you can book this hotel.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇悦林酒店並在百忙之中給予五星好評。一直以來我們酒店都很注重客房品質及服務質量,竭力做到讓每一位入住的貴客都能享受賓至如歸的禮儀待遇!悦林酒店背靠梧桐山,距離梧桐山森林公園150餘米,距離地鐵口700米,周邊有大型商商業街以及廣場,吃喝玩樂設施齊全,地理位置優越,交通便利是旅遊出行、商務來往十分適宜的酒店。我們會再接再厲不辜負您的好評。再次感謝您對本酒店的肯定,期待您的再次光臨!
Guest User
Twin Bed Room (city-view)
Stayed in Nov 2024
Family
8 review
3.7/5
Posted on Jan 3, 2025
Overall, there are no big mistakes. The room is very spacious and the sea view room has a good view. The hotel wifi requires SMS to be used. The front desk helped us with it. Thank you very much. However, the family members who stayed in the mountain view room said that the wind was so noisy all night that they could not sleep. After studying for a while in the morning, they discovered that the seam of the balcony window was not tight enough and they had to push it harder; a family member in another room said that The air conditioner was very loud and I didn't sleep well. There are really not many breakfast options but the taste is normal. There seemed to be some exams to be held in the hotel on the weekend of my stay, and the sound of students walking around in the morning was also obvious. Generally speaking, the hotel didn't do anything wrong, but everyone didn't sleep well, so they were in a state where they couldn't give high scores but were embarrassed to give low scores... The scenery over Wutong Pavilion is quite beautiful and worth going up to see. look. There is a shopping mall with supermarkets and restaurants near the hotel. It is a short walk to the subway station but not too far.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and review! Thank you for your opinion. During your stay, the room was full and there were many customers. Please forgive me! We will strengthen the improvement of the hotel's software and hardware facilities and service quality. Yuelin Hotel will regularly and quantitatively maintain and update the room environment, equipment and public area facilities to ensure that you have a more comfortable and tidy environment during your stay. We hope that you and your family Have a whole new feeling next time you visit! Looking forward to experiencing it again!
Guest User
Queen Bed Room With Mountain View
Stayed in Nov 2024
Business travelers
25 review
4.5/5
Great
Posted on Dec 12, 2024
I came to Sha Tau Kok on a business trip and chose Yue Lin Hotel. It was my first time staying there and the experience was very good. The front desk lady had a friendly smile. The hotel room was well-structured, clean, square, and the air was fresh. The view was great. It was very close to Wutong Mountain, Zhongying Street, and the seaside boardwalk. There was a self-service laundry on the 7th floor of the hotel, which was integrated with drying. It was really convenient for business trips. I will choose it again next time! Recommended~~~
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Sometimes happiness is just a feeling. As long as we feel it with our heart, it always lingers around us. Many things in our memory are because the feeling of happiness remains unchanged no matter how long it lasts. Enjoy life, share joy, thank you for your love for us, because of you, we are happy!
Kzniba
Queen Bed Room With Mountain View
Stayed in Oct 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 30, 2024
The environment is good, the transportation is convenient, and there is a sea view. Disinfectant paper, sleeping earplugs and other items are provided at the elevator entrance, which is very considerate. Like, like, like
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Anonymous User
Queen Bed Room (city-view)
Stayed in Oct 2024
Business travelers
74 review
5.0/5
Outstanding
Posted on Nov 22, 2024
The hotel is clean, spacious and bright, with convenient parking and a good environment. The front desk service attitude is good. They took the initiative to arrange a quiet room on a high floor for me. They are also very enthusiastic. The hotel facilities are complete. It is very convenient to eat and drink around the hotel. There are many snacks nearby. The transportation is also convenient. It is close to Wutong Mountain and the sea. The air in Yantian is fresh, giving people a very comfortable and relaxing feeling. It is a hotel worth recommending. Next time I come to Yantian, I will choose Yuelin and recommend it to my friends.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您入住並對酒店各方面的高度認可,我們的管理團隊一直給員工灌輸精彩難忘,貼心服務的理念,讓客人切切實實的有回家的感覺,我們將不斷總結經驗,一直努力下去,期待您再次回家!
Guest User
Special Queen Room
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 19, 2024
The room is warm and beautiful, the partitions are reasonably set, the front desk and hotel service staff are warm and thoughtful, parking is convenient, I will come again on business trips in the future🥳🥳
Original TextTranslated by Google
Response from Property: 酒香不怕巷子深,在茫茫人海中與您相遇是我們的緣分,感謝您的肯定,希望下次還能給您滿意的服務,期待您再次“回家”
AKAzhengnan
Guestroom (2 Beds) (Special Promotion, No Window)
Stayed in Oct 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Nov 17, 2024
This hotel has a very good texture, which is definitely rare in this price range! The parking environment is good, the quality of the items provided, the air in the room, and the hygiene and comfort of the bed are all very good! There is also a huge balcony with excellent ventilation, which is better than those with windows. The only bad thing is that the shower water is too hot. No matter how you adjust it, it doesn't work. It doesn't work when you turn it on or off. The temperature of the hand washing faucet is not hot. This is the only thing I am not satisfied with!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您選擇悦林酒店,並給我們很高的評價!我們非常高興能讓您有一次如此愉快的入住體驗,在今後的工作中我們一定不斷努力,繼續提升服務質量及硬件水平,再次感謝您的信賴!祝您生活愉快!
Guest User
Twin Bed Room (city-view)
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Good service attitude and timely feedback. The room is clean and tidy, with a view of the sea and a large balcony for viewing. There is an independent restaurant with rich dishes and clean and sanitary.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您對悦林酒店的信賴與選擇!從您步入酒店的那一刻開始您就是我們的家人,我們希望用自己的貼心給您家人般得照料,我們就是您出門在外,温暖的家外之家!常回家看看!祝:安好!!
Guest User
Queen Bed Room (city-view)
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Very good, high-quality service, considerate and attentive, like it, like it, like it👍
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您入住並對酒店各方面的高度認可,我們的管理團隊一直給員工灌輸精彩難忘,貼心服務的理念,讓客人切切實實的有回家的感覺,我們將不斷總結經驗,一直努力下去,期待您再次回家!