City Home Collection Hotel (Hefei Cuiwei Road Central City Store)

City Home Collection Hotel (Hefei Cuiwei Road Central City Store) Reviews

City Home Collection Hotel (Hefei Cuiwei Road Central City Store)

Intersection of Shigu Road and Cuiwei Road, Shushan District, Hefei, Anhui, 230601, ChinaView Hotel Details
City Home Collection Hotel (Hefei Cuiwei Road Central City Store)
City Home Collection Hotel (Hefei Cuiwei Road Central City Store)City Home Collection Hotel (Hefei Cuiwei Road Central City Store)City Home Collection Hotel (Hefei Cuiwei Road Central City Store)
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City Home Collection Hotel (Hefei Cuiwei Road Central City Store) Guest Reviews

4.7/5
Outstanding
562 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(562)
Positive reviews(539)
Reviews with photos/video(241)
Clean and tidy(118)
Classy environment(49)
Great value for money(30)
Friendly front desk staff(24)
Delicious breakfast(17)
Easy to get around(14)
Perfect for business trips(8)
Stayed multiple times(5)
Negative reviews(23)
JazBia
Standard 2-bed Room
Stayed in Nov 2023
Solo travelers
23 review
5.0/5
Outstanding
Posted on Feb 6, 2024
all good
Response from Property: 每一次分享都是感動，每一次認可都是激勵，歡迎回來~天冷記得加衣哦！
Guest User
Featured Room (Double bed)
Stayed in Jan 2024
Couples
1 review
1.0/5
Posted on Mar 6, 2024
It's so noisy upstairs that even calling the front desk can't solve it. The shower room is too small.
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Response from Property: Dear Guest! We are truly sorry for the inconvenience you encountered during your stay. Your suggestions are so important to us, we will immediately forward them to the relevant departments so that they can improve service quality. Next time you come here to play, be sure to book our hotel again! Give us a chance to apologize to you! Looking forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 27, 2023
The facilities are new, clean, and the service is very considerate. There is a laundry room, and clothes can be dried on the roof. If it rains, they will help collect them.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, Xiaocheng thanks you for your sincere evaluation. Perfect service comes from constant attention to every detail. Xiaocheng will definitely continue to work hard!
Guest User
Deluxe 2-bed Room
Stayed in Apr 2023
Family
14 review
5.0/5
Outstanding
Posted on May 4, 2023
The bathroom door is transparent. It would be better to replace it with frosted glass or make a door curtain. After all, the bathroom is a private space.
Original TextTranslated by Google
Response from Property: Have friends come from afar. ---Thank you very much for your stay and review. Your satisfaction will be the biggest motivation for this small town. I believe that with your company, we will go better and further. Looking forward to your visit again! I wish you a happy life ~
Guest User
Superior Queen Room
Stayed in Jun 2023
Other
10 review
2.0/5
Posted on Oct 10, 2023
In general, the air conditioner is very noisy. It is close to the road. There are many cars passing by at night, so I can't sleep well. In the morning, the supermarket next to me starts shouting from the loudspeaker😓, so I can't sleep well at all.
Original TextTranslated by Google
Response from Property: Dear, I'm really sorry to give you such a bad check-in experience. If you come to check in later, you can ask the front desk to arrange a room close to the community for you, which will be quieter! All the staff at City Home Cuiwei Road Zhonghuan City Store hope you will come often! Please keep warm when it’s cold!
Guest User
Standard 2-bed Room
Stayed in May 2023
Business travelers
2 review
1.5/5
Posted on Jun 22, 2023
The service attitude at the front desk is poor, the standard room hygiene is poor, and the air in the inner window is not good. It costs 30 yuan to pay the price difference at the front desk, but the price difference when booking online is only 12 yuan. Trick people
Original TextTranslated by Google
Response from Property: Hello, madam. The price difference you paid will upgrade you to a deluxe twin room and come with complimentary breakfast, and the price difference will be refunded to you later. If there are other deficiencies, we will make improvements.
Guest User
Standard 2-bed Room
Stayed in Jan 2022
Business travelers
2 review
1.0/5
Posted on Feb 22, 2022
Rubbish hotel + rubbish waiter! The air conditioner didn't work, so I asked the waiter to adjust it. The old woman said it was good and asked her to add more quilts. The old woman added two dirty quilts with blood on them and kept cursing, saying that we were giving him something to do. I was freezing to death all night. When I contacted the customer service in the morning, they still refused to admit that there was a problem with the air conditioner. I would like to advise my friends not to choose this hotel just to save tens of dollars. I have never stayed in such a rubbish hotel. Also suitable for chain hotels! Garbage among garbage! ! !
Original TextTranslated by Google
Response from Property: Dear guest: Thank you sincerely for your valuable opinions. We will pay more attention to the details in this area and will do better for your next visit.
Anonymous User
Superior 2-bed Room
Stayed in Jun 2022
Solo travelers
6 review
2.5/5
Posted on Jul 4, 2022
Booked for two days and canceled one day. As a result, I was charged 160 for a room a day. Very not worth it. At this price, not only does the room not have free mineral water, but the toilet is also blocked by the door. One of the lights in the room was broken and the rest didn't work at all. The overall feeling is that I can only sleep, sorry for the room fee. If you want to stay, it is recommended to change hotels or stay in special rooms for 80 or 90 yuan.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Deluxe 2-bed Room
Stayed in Dec 2024
Family
48 review
4.7/5
Amazing
Posted on Feb 2, 2025
總體很不錯，性價比較高，可以打85分，東西新，房間不小，乾淨衞整潔生，還要不貴，燈火通明，裝修得也不錯
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Response from Property: 有朋自遠方來，不亦樂乎。---非常感謝您的入住及點評，您的滿意將是小城最大的動力，相信有您的陪伴，我們會走的更好更遠。期待您地再次光臨!祝您生活愉快～
Faguangduanku
Featured Room (Double bed)
Stayed in Nov 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Dec 20, 2024
酒店非常安靜，環境不錯，前台接待服務熱情周到，儘量滿足客人訴求，服務很專業，下次還會光顧！
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Response from Property: 感謝您的認可，願您夢中有星辰，生活有陽光，小城期待與您再遇~
Guest User
Deluxe 2-bed Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 4, 2025
環境整潔衞生舒適，服務員態度好，設施齊全
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Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
Guest User
Superior Queen Room
Stayed in Dec 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jan 6, 2025
衞生很好，服務態度很好
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Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
Guest User
Superior Queen Room
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 19, 2025
乾淨衞生整潔
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Response from Property: 山河的浪漫，宇宙的浩瀚，都抵不過您對小城的肯定和鼓勵，期待您再來噢~
Anonymous User
Featured Room (Double bed)
Stayed in Nov 2024
Booked for others
2 review
5.0/5
Outstanding
Posted on Dec 17, 2024
環境很好，前台熱情接待，停車方便，推薦
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Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
Guest User
Superior Queen Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 18, 2024
服務周到，乾淨衞生。還有自助洗衣！
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Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快