Citi Home Collection Hotel (Hefei Cuiwei Road Zhonghuan City)

Citi Home Collection Hotel (Hefei Cuiwei Road Zhonghuan City) Reviews

Citi Home Collection Hotel (Hefei Cuiwei Road Zhonghuan City)

Intersection of Shigu Road and Cuiwei Road, Shushan District, Hefei, Anhui, 230601, ChinaSee Hotel Details
Citi Home Collection Hotel (Hefei Cuiwei Road Zhonghuan City)
Citi Home Collection Hotel (Hefei Cuiwei Road Zhonghuan City)Citi Home Collection Hotel (Hefei Cuiwei Road Zhonghuan City)Citi Home Collection Hotel (Hefei Cuiwei Road Zhonghuan City)
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Guest Reviews

9.5/10
Outstanding
640 review
Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.5
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All reviews(640)
Positive reviews(618)
Reviews with photos/video(278)
Classy environment(53)
Great value for money(36)
Friendly front desk staff(30)
Delicious breakfast(21)
Easy to get around(21)
Perfect for business trips(9)
Convenient parking(8)
Stayed multiple times(6)
Negative reviews(22)
JazBia
Standard 2-bed Room
Stayed in Nov 2023
Solo traveler
35 review
10/10
Outstanding
Posted on Feb 6, 2024
all good
Response from Property: 每一次分享都是感動，每一次認可都是激勵，歡迎回來~天冷記得加衣哦！
Guest User
Featured Room (Double Bed)
Stayed in Jan 2024
Couple
1 review
2.0/10
Posted on Mar 6, 2024
It's so noisy upstairs that even calling the front desk can't solve it. The shower room is too small.
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Response from Property: Dear Guest! We are truly sorry for the inconvenience you encountered during your stay. Your suggestions are so important to us, we will immediately forward them to the relevant departments so that they can improve service quality. Next time you come here to play, be sure to book our hotel again! Give us a chance to apologize to you! Looking forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in Jun 2023
Family
1 review
10/10
Outstanding
Posted on Jul 27, 2023
The facilities are new, clean, and the service is very considerate. There is a laundry room, and clothes can be dried on the roof. If it rains, they will help collect them.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, Xiaocheng thanks you for your sincere evaluation. Perfect service comes from constant attention to every detail. Xiaocheng will definitely continue to work hard!
Guest User
Deluxe 2-bed Room
Stayed in Apr 2023
Family
21 review
10/10
Outstanding
Posted on May 4, 2023
The bathroom door is transparent. It would be better to replace it with frosted glass or make a door curtain. After all, the bathroom is a private space.
Original TextTranslated by Google
Response from Property: Have friends come from afar. ---Thank you very much for your stay and review. Your satisfaction will be the biggest motivation for this small town. I believe that with your company, we will go better and further. Looking forward to your visit again! I wish you a happy life ~
Guest User
Superior Queen Room
Stayed in Jun 2023
Other
15 review
4.0/10
Posted on Oct 10, 2023
In general, the air conditioner is very noisy. It is close to the road. There are many cars passing by at night, so I can't sleep well. In the morning, the supermarket next to me starts shouting from the loudspeaker😓, so I can't sleep well at all.
Original TextTranslated by Google
Response from Property: Dear, I'm really sorry to give you such a bad check-in experience. If you come to check in later, you can ask the front desk to arrange a room close to the community for you, which will be quieter! All the staff at City Home Cuiwei Road Zhonghuan City Store hope you will come often! Please keep warm when it’s cold!
Guest User
Standard 2-bed Room
Stayed in May 2023
Business traveler
2 review
3.0/10
Posted on Jun 22, 2023
The service attitude at the front desk is poor, the standard room hygiene is poor, and the air in the inner window is not good. It costs 30 yuan to pay the price difference at the front desk, but the price difference when booking online is only 12 yuan. Trick people
Original TextTranslated by Google
Response from Property: Hello, madam. The price difference you paid will upgrade you to a deluxe twin room and come with complimentary breakfast, and the price difference will be refunded to you later. If there are other deficiencies, we will make improvements.
Guest User
Superior Queen Room
Stayed in Jun 2025
Business traveler
2 review
10/10
Outstanding
Posted on Jul 7, 2025
舒適度與設施： 房間寬敞明亮，床墊柔軟舒適，彷彿置身雲端 空調製冷效果顯著，夏季保持涼爽宜人 衞生間乾淨整潔，洗浴用品貼心實用 服務與細節： 前台服務熱情高效，辦理入住速度很快 每日房間清潔維護，床上用品更換及時 提供免費停車服務，解決出行後顧之憂 位置與便利性： 周邊餐飲娛樂豐富，適合家庭聚會 臨近主要景點，出行便捷省時
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Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
Ammmy.
Featured Room (Double Bed)
Stayed in Jun 2025
Other
3 review
3.2/10
Posted on Jul 3, 2025
前台搞的還不錯的 房間真的很一般 衞生搞的也不乾淨 地上還有頭髮 衞生間裏面的淋浴噴頭還是壞的 都不是一套的 是後期換的 非常非常不好 而且不每個房間都有WiFi的 體驗感非常差
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Response from Property: 尊敬的賓客！關於您在住宿期間遇到小插曲，我們真的很抱歉。入住期間有任何問題都可以隨時聯繫前台，我們這邊都會幫忙處理的，你的建議對我們來説太重要了，我們會立刻轉告相關部門，讓他們提升服務質量。下次你再來這裏玩，一定要再預訂我們的酒店哦！給我們一個機會向你道歉吧！期待你再次光臨！
Guest User
Deluxe 2-bed Room
Stayed in May 2025
Business traveler
58 review
10/10
Outstanding
Posted on Jun 21, 2025
設施：完善，洗衣服方便 衞生：乾淨整潔 環境：舒適 服務：服務好^_^^_^
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Response from Property: 有朋自遠方來，不亦樂乎。---非常感謝您的入住及點評，您的滿意將是小城最大的動力，相信有您的陪伴，我們會走的更好更遠。期待您地再次光臨!祝您生活愉快～
Wangbiye
Standard 2-bed Room
Stayed in Jun 2025
Business traveler
7 review
10/10
Outstanding
Posted on Jul 19, 2025
位置方便，附近吃東西很方便，房間也不錯，價格也公道
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Response from Property: .有朋自遠方來，不亦樂乎。---非常感謝您的入住及點評，您的滿意將是小城最大的動力，相信有您的陪伴，我們會走的更好更遠。期待您地再次光臨!祝您生活愉快～
Anonymous User
Featured Room (Double Bed)
Stayed in Apr 2025
Couple
15 review
2.0/10
Posted on May 24, 2025
噪音很大，衞生環境不太好，點插頭鬆動。wifi 很卡，洗手池堵住。。。聯繫酒店未果，請慎重選擇吧，多次被吵醒。
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Response from Property: 尊敬的賓客！關於您在住宿期間遇到小插曲，我們真的很抱歉。你的建議對我們來説太重要了，我們會立刻轉告相關部門，讓他們提升服務質量。下次你再來這裏玩，一定要再預訂我們的酒店哦！給我們一個機會向你道歉吧！期待你再次光臨！
Guest User
Standard 2-bed Room
Stayed in Jun 2025
Business traveler
4 review
10/10
Outstanding
Posted on Jul 20, 2025
酒店交通好乾凈
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Response from Property: 有朋自遠方來，不亦樂乎。---非常感謝您的入住及點評，您的滿意將是小城最大的動力，相信有您的陪伴，我們會走的更好更遠。期待您地再次光臨!祝您生活愉快～
Guest User
Featured Room (Double Bed)
Stayed in May 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Jun 2, 2025
Joy 衞生：優秀 環境：優秀 服務：優秀 服務：優秀
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Response from Property: 美好的一天從環境中開始，美好的心情在環境中找尋，希望小城一直讓您擁有愉悦心情
Guest User
Featured Room (Double Bed)
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 15, 2025
設施健全衞生狀況很好阿姨打掃的很乾凈，前台熱情友好，退房時間是下午兩點，對於愛睡懶覺的人來説真的很友好。
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Response from Property: 陽光温熱，歲月靜好，彼岸花開，滿月當空，小城期待與您再遇~
Guest User
Standard 2-bed Room
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Apr 16, 2025
房間設施挺齊全的，服務人員都很熱情，房間佈局比較緊湊，周邊交通很方便，早餐也很乾凈衞生
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Response from Property: 陽光温熱，歲月靜好，彼岸花開，滿月當空，小城期待與您再遇~