Citi Home Collection Hotel (Hefei Cuiwei Road Zhonghuan City)

Citi Home Collection Hotel (Hefei Cuiwei Road Zhonghuan City) Reviews

Citi Home Collection Hotel (Hefei Cuiwei Road Zhonghuan City)

Intersection of Shigu Road and Cuiwei Road, Shushan District, Hefei, Anhui, 230601, ChinaSee Hotel Details
Citi Home Collection Hotel (Hefei Cuiwei Road Zhonghuan City)
Citi Home Collection Hotel (Hefei Cuiwei Road Zhonghuan City)Citi Home Collection Hotel (Hefei Cuiwei Road Zhonghuan City)Citi Home Collection Hotel (Hefei Cuiwei Road Zhonghuan City)
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1 night

Guest Reviews

9.5/10
Outstanding
622 review
Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.5
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All reviews(622)
Positive reviews(600)
Reviews with photos/video(272)
Classy environment(54)
Great value for money(36)
Friendly front desk staff(28)
Delicious breakfast(21)
Easy to get around(18)
Many amenities(14)
Perfect for business trips(9)
Stayed multiple times(6)
Negative reviews(22)
JazBia
Standard 2-bed Room
Stayed in Nov 2023
Solo travelers
30 review
10.0/10
Outstanding
Posted on Feb 6, 2024
all good
Response from Property: 每一次分享都是感動,每一次認可都是激勵,歡迎回來~天冷記得加衣哦!
Guest User
Featured Room (Double Bed)
Stayed in Jan 2024
Couples
1 review
2.0/10
Posted on Mar 6, 2024
It's so noisy upstairs that even calling the front desk can't solve it. The shower room is too small.
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Response from Property: Dear Guest! We are truly sorry for the inconvenience you encountered during your stay. Your suggestions are so important to us, we will immediately forward them to the relevant departments so that they can improve service quality. Next time you come here to play, be sure to book our hotel again! Give us a chance to apologize to you! Looking forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in Jun 2023
Family
1 review
10.0/10
Outstanding
Posted on Jul 27, 2023
The facilities are new, clean, and the service is very considerate. There is a laundry room, and clothes can be dried on the roof. If it rains, they will help collect them.
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Response from Property: Dear distinguished guest, Xiaocheng thanks you for your sincere evaluation. Perfect service comes from constant attention to every detail. Xiaocheng will definitely continue to work hard!
Guest User
Deluxe 2-bed Room
Stayed in Apr 2023
Family
18 review
10.0/10
Outstanding
Posted on May 4, 2023
The bathroom door is transparent. It would be better to replace it with frosted glass or make a door curtain. After all, the bathroom is a private space.
Original TextTranslated by Google
Response from Property: Have friends come from afar. ---Thank you very much for your stay and review. Your satisfaction will be the biggest motivation for this small town. I believe that with your company, we will go better and further. Looking forward to your visit again! I wish you a happy life ~
Guest User
Superior Queen Room
Stayed in Jun 2023
Other
13 review
4.0/10
Posted on Oct 10, 2023
In general, the air conditioner is very noisy. It is close to the road. There are many cars passing by at night, so I can't sleep well. In the morning, the supermarket next to me starts shouting from the loudspeaker😓, so I can't sleep well at all.
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Response from Property: Dear, I'm really sorry to give you such a bad check-in experience. If you come to check in later, you can ask the front desk to arrange a room close to the community for you, which will be quieter! All the staff at City Home Cuiwei Road Zhonghuan City Store hope you will come often! Please keep warm when it’s cold!
Guest User
Standard 2-bed Room
Stayed in May 2023
Business travelers
2 review
3.0/10
Posted on Jun 22, 2023
The service attitude at the front desk is poor, the standard room hygiene is poor, and the air in the inner window is not good. It costs 30 yuan to pay the price difference at the front desk, but the price difference when booking online is only 12 yuan. Trick people
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Response from Property: Hello, madam. The price difference you paid will upgrade you to a deluxe twin room and come with complimentary breakfast, and the price difference will be refunded to you later. If there are other deficiencies, we will make improvements.
Anonymous User
Superior 2-bed Room
Stayed in Jun 2022
Solo travelers
6 review
5.0/10
Posted on Jul 4, 2022
Booked for two days and canceled one day. As a result, I was charged 160 for a room a day. Very not worth it. At this price, not only does the room not have free mineral water, but the toilet is also blocked by the door. One of the lights in the room was broken and the rest didn't work at all. The overall feeling is that I can only sleep, sorry for the room fee. If you want to stay, it is recommended to change hotels or stay in special rooms for 80 or 90 yuan.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Featured Room (Double Bed)
Stayed in Apr 2025
Couples
11 review
2.0/10
Posted on May 24, 2025
噪音很大,衞生環境不太好,點插頭鬆動。wifi 很卡,洗手池堵住。。。聯繫酒店未果,請慎重選擇吧,多次被吵醒。
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Response from Property: 尊敬的賓客!關於您在住宿期間遇到小插曲,我們真的很抱歉。你的建議對我們來説太重要了,我們會立刻轉告相關部門,讓他們提升服務質量。下次你再來這裏玩,一定要再預訂我們的酒店哦!給我們一個機會向你道歉吧!期待你再次光臨!
Guest User
Featured Room (Double Bed)
Stayed in May 2025
Travel with friends
5 review
10.0/10
Outstanding
Posted on Jun 2, 2025
Joy 衞生:優秀 環境:優秀 服務:優秀 服務:優秀
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Response from Property: 美好的一天從環境中開始,美好的心情在環境中找尋,希望小城一直讓您擁有愉悦心情
Guest User
Featured Room (Double Bed)
Stayed in Mar 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 15, 2025
設施健全衞生狀況很好阿姨打掃的很乾凈,前台熱情友好,退房時間是下午兩點,對於愛睡懶覺的人來説真的很友好。
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Response from Property: 陽光温熱,歲月靜好,彼岸花開,滿月當空,小城期待與您再遇~
Guest User
Standard 2-bed Room
Stayed in Mar 2025
Family
2 review
10.0/10
Outstanding
Posted on Apr 16, 2025
房間設施挺齊全的,服務人員都很熱情,房間佈局比較緊湊,周邊交通很方便,早餐也很乾凈衞生
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Response from Property: 陽光温熱,歲月靜好,彼岸花開,滿月當空,小城期待與您再遇~
Guest User
Deluxe Queen Room
Stayed in Feb 2025
Business travelers
94 review
10.0/10
Outstanding
Posted on Mar 30, 2025
酒店乾淨舒適,價格不貴,性價比很高,衞生乾淨,早餐豐富,商務出差非常適合
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Response from Property: 感謝您的認可,願您夢中有星辰,生活有陽光,小城期待與您再遇~
Mafudashateliurushi
Deluxe 2-bed Room
Stayed in Jan 2025
Family
13 review
10.0/10
Outstanding
Posted on Mar 12, 2025
房間很大,基礎設施也很好,住起來十分舒適,價格也優惠,附近小吃也很多,去哪也都很方便,值得推薦的一家酒店。
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Response from Property: 感謝您對城市之家的支持與喜愛,感情的濃淡是建立在對彼此的信任與安全感,您的滿意是我們的最終追求目標,小城會繼續努力的哦,愛您愛您,筆芯^_^小城真誠的期待您的再次光臨哦!
Guest User
Superior Queen Room
Stayed in Apr 2025
Couples
2 review
10.0/10
Outstanding
Posted on May 21, 2025
非常好,下次再來
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Response from Property: 我們總是在行走的時光中,尋找生活的美好痕跡,親愛的朋友期待您的下次入住哦~
Guest User
Superior Queen Room
Stayed in Apr 2025
Business travelers
6 review
10.0/10
Outstanding
Posted on May 14, 2025
早餐還不錯
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Response from Property: 熱情的服務奉獻給可愛的您哦~咱們也會再接再厲,爭取下次獲得您的5顆小星星,