Vienna Hotel(Shunfengshan Park, Shunde)

Vienna Hotel(Shunfengshan Park, Shunde) Reviews

Vienna Hotel(Shunfengshan Park, Shunde)

First Floor, Block B, Nanguo Donghui, Intersection of Jinrong Road and Nanguo East Road, Daliang Street, Shunde District, Foshan, Guangdong, ChinaView Hotel Details
Vienna Hotel(Shunfengshan Park, Shunde)
Vienna Hotel(Shunfengshan Park, Shunde)Vienna Hotel(Shunfengshan Park, Shunde)Vienna Hotel(Shunfengshan Park, Shunde)
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Vienna Hotel(Shunfengshan Park, Shunde) Guest Reviews

4.7/5
Outstanding
911 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(911)
Positive reviews(875)
Reviews with photos/video(107)
Classy environment(79)
Friendly front desk staff(56)
Quiet & comfortable(53)
Convenient parking(47)
Large rooms(34)
Perfect for business trips(17)
Poor air conditioning(12)
Close to metro(7)
Negative reviews(36)
JohnnyFreak
Executive Double Bed Room With Zero Pressure Mattress & Smart Guest Control
Stayed in Oct 2024
Solo travelers
8 review
3.0/5
Posted on Dec 3, 2024
Service amazing - unfortunately the lights in the bathroom and tv open by them self in the middle of the night. Service upgrade room
Response from Property: 尊敬的客人， 感謝您的選擇入住與反饋。對於給您帶來的不太愉悦的體驗， 小維深表歉意。您的建議非常重要， 小維已經反饋給工程部並立即進行了改進， 再次對您的不悦深表歉意， 期待您的再次入住感受我們更好的服務。
JohnnyFreak
Superior Double Bed Room With Zero Pressure Mattress & Smart Guest Control
Stayed in Nov 2024
Solo travelers
8 review
1.0/5
Posted on Dec 3, 2024
Location not same as address and the place is disgusting dirty, smelly, and 20 minutes get elevator. Full of people. No comment for the price !
Response from Property: 感謝您入住維也納國際酒店（順德順峯山公園店）並與我們反饋您的入住感想，非常抱歉此次入住未能達到您的期望，也非常感謝您的指摘與寶貴建議， 我們將努力改進，希望我們的改進能迎來您的再次光臨！
Ell Amine
Superior Double Bed Room With Zero Pressure Mattress & Smart Guest Control
Stayed in Sep 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 29, 2024
Nice hotel
Response from Property: 感謝您的好評， 得到您的認可是小維最大的榮幸， 同時也給我們巨大的動力， 您的認可是我們的榮幸， 期待您的再次光臨，小維將竭誠為您服務！！！
Guest User
Superior Double Bed Room With Zero Pressure Mattress & Smart Guest Control
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The location of the hotel is very convenient and the environment of the room is also very good. I would like to praise the lady in the lobby for her excellent service. She also upgraded our room for free. My mother called me in the middle of the night and couldn't sleep. There are also earplugs available in the hotel lobby. I like the hotel's considerate service. It will be okay next time I come here. Continue to select here.
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is Xiaowei's greatest honor to receive your recognition. It also gives us great motivation. Your recognition is our honor. We look forward to your visit again. Xiaowei will serve you wholeheartedly! ! !
Guest User
Deluxe Double Bed Room With Zero Pressure Mattress & Smart Guest Control
Stayed in Oct 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Nov 11, 2024
The service is very good. I often stay at this store.
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is Xiaowei's greatest honor to receive your recognition. It also gives us great motivation. Your recognition is our honor. We look forward to your visit again. Xiaowei will serve you wholeheartedly! ! !
Guest User
Deluxe Double Bed Room With Zero Pressure Mattress & Smart Guest Control
Stayed in Oct 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Nice, the room is spacious and bright, the service attitude is very good, everything you need is delivered in time
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is Xiaowei's greatest honor to receive your recognition. It also gives us great motivation. Your recognition is our honor. We look forward to your visit again. Xiaowei will serve you wholeheartedly! ! !
Guest User
Superior Double Bed Room With Zero Pressure Mattress & Smart Guest Control
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The room was very good. Very clean and beautiful. The service was good. It was a very comfortable stay.
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is Xiaowei's greatest honor to receive your recognition. It also gives us great motivation. Your recognition is our honor. We look forward to your visit again. Xiaowei will serve you wholeheartedly! ! !
Guest User
Deluxe Double Bed Room With Zero Pressure Mattress & Smart Guest Control
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 9, 2024
The hotel rooms are clean and comfortable, and the surrounding environment is beautiful. There are restaurants, tuck shops, and snack bars next to the hotel. Transportation is convenient. Very close to attractions. The waiters welcome guests warmly. Work seriously and responsibly. Worth staying. We stayed another night.
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is Xiaowei's greatest honor to receive your recognition. It also gives us great motivation. Your recognition is our honor. We look forward to your visit again. Xiaowei will serve you wholeheartedly! ! !
Lianghaoshiminxiaochen
Featured Room (Double Bed) (No Window)
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 3, 2024
The hotel is very good, the environment is elegant and comfortable!
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is Xiaowei's greatest honor to receive your recognition. It also gives us great motivation. Your recognition is our honor. We look forward to your visit again. Xiaowei will serve you wholeheartedly! ! !
Haoyuzhishijie286
Deluxe Room (2 Beds)
Stayed in Jan 2024
Family
12 review
5.0/5
Outstanding
Posted on Mar 8, 2024
Booked a parent-child room, the bed is big and comfortable, but the room is a little small, the location is very good, convenient for travel, there is a subway at the door, convenient transportation, and the room facilities are very new!
Original TextTranslated by Google
Response from Property: The guests praised Lunjia so much that Lunjia was embarrassed. Staying at Xiaoweijia, the transportation is very convenient, the bed is very comfortable, and the service is in place. Around the hotel, you can walk to Shunfengshan Park, Happy Coast, Qinghuiyuan Pedestrian Street, and Darongcheng Shopping Center. It is very convenient to walk there;... It is really beautiful to choose Xiaoweijia~~
tueur
Deluxe Room (2 Beds)
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The room is of reasonable size, with two large beds and one single bed, and two separate rooms, suitable for families with 1-2 children. The location is very good, surrounded by Yuexiu Park, and there are many restaurants below.
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is Xiaowei's greatest honor to receive your recognition. It also gives us great motivation. Your recognition is our honor. We look forward to your visit again. Xiaowei will serve you wholeheartedly! ! !
Qiangweizi
Deluxe Room (2 Beds)
Stayed in Dec 2023
Family
50 review
5.0/5
Outstanding
Posted on Jan 27, 2024
Facilities: The lobby is very clean and grand Hygiene: The Vienna chain is very clean Environment: 4 kilometers away from Qinghui Garden. There is a snack street there, you can go there to play. Service: Very good, responsive. I will come again next time.
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is Xiaowei's greatest honor to receive your recognition. It also gives us great motivation. Your recognition is our honor. We look forward to your visit again. Xiaowei will serve you wholeheartedly! ! !
Anonymous User
Deluxe Room (2 Beds)
Stayed in Dec 2023
Couples
5 review
1.0/5
Posted on Jan 25, 2024
I strongly recommend not staying at this hotel. The front desk service is too poor and mechanical. The carpet is extremely dirty. The breakfast is very unpalatable, the steamed dumplings are rotten and crowded, and the coffee is worse than Chinese medicine. I really don't know how they manage it. I'm scared after staying here once. I will never stay at Vienna International Hotel again.
Original TextTranslated by Google
Response from Property: Dear guest, Xiaowei is deeply sorry for the bad experience you had. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. Xiaowei is on call 24 hours a day to solve your problems. All departments of the hotel have strengthened training to ensure that such problems will not occur again next time you stay. We are deeply sorry for the inconvenience caused to you.
Guest User
Deluxe Double Bed Room With Zero Pressure Mattress & Smart Guest Control
Stayed in Oct 2023
Business travelers
4 review
3.5/5
Posted on Nov 27, 2023
The room was clean and the decoration and facilities were not outdated. The room layout was also good, but the hotel staff's awareness was not up to par. The next day, I went to the restaurant for breakfast. I arrived at 09:30, and the food had been swept away by the previous guests. There was still half an hour before the opening time; no extra food was available. After me, more than ten people came in one after another, and all of them could only eat soup noodles. They could not even get two pieces of meat, which was particularly pitiful.
Original TextTranslated by Google
Response from Property: Dear guest, hello, we are sorry for the unpleasant experience you had during your stay. In response to your feedback, Xiaowei has supervised and rectified the relevant departments to ensure that this situation will not happen next time. At the same time, we will also work hard to improve other service details. We hope to bring you a brand new stay experience next time. We sincerely hope that you will continue to support our hotel. The hotel team is looking forward to your next stay!
Guest User
Featured Room (Double Bed) (No Window)
Stayed in Oct 2023
Other
2 review
3.7/5
Posted on Nov 12, 2023
The room is large. Except for a toothbrush used by someone else in the toilet, which may have been missed, the rest of the hygiene is OK. The projection is very blurry.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for the unpleasant experience you have during your stay. Regarding the hygiene issues you reported, the hotel has reported them to the relevant departments, and will conduct more stringent supervision and follow-up on hygiene inspections in the future. We hope that you will choose the hotel again next time and monitor the hotel's progress. If you have any questions, you can call the front desk as soon as possible. The hotel will help you solve the problem as soon as possible. We apologize to you again and wish you a happy life!