Changfeng Hotel (Shenzhen International Convention and Exhibition Center) Reviews

Response from Property: 尊敬的客人您好！感謝您對我們的全五分評價，我們會帶着您的鼓勵和支持繼續努力，相信我們一定會做的更尊敬的客人您好，感謝您入住酒店並分享，很高興酒店的每一個環節都得到您的認可，通過您細緻入微的描述，可以感受到這次旅程給您帶來的幸福感，這是我們服務者一直追求的，這也將成為我們繼續努力、不斷進取的動力，期待下次為您服務！

Response from Property: 親愛滴客官您好，非常感謝您抽出寶貴的時間給予我們肯定，也非常感謝您對酒店的支持，沒有得到您全5分好評，我們心裏還是有一點點的失落，可能是酒店還有做的不到位的地方，希望客官您下次的到來能給我們指出我們的不足，我們會努力做到更好，我們會繼續用心服務讓到店的每位客官都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來！

Response from Property: 親愛滴客官您好，非常感謝您抽出寶貴的時間給予我們肯定，也非常感謝您對酒店的支持，沒有得到您全5分好評，我們心裏還是有一點點的失落，可能是酒店還有做的不到位的地方，希望客官您下次的到來能給我們指出我們的不足，我們會努力做到更好，我們會繼續用心服務讓到店的每位客官都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來！

Response from Property: 尊敬的客人您好！非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位客人享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！

Response from Property: 感謝您選擇我們酒店，我們萬分榮幸能為您服務。酒店準備了多種不同佈局的房型以供不同客人選擇，其中就有軟床墊房型，下次入住的時候，可以在訂單備註或者讓前台給您安排，希望我們真誠的服務能夠帶給您更愜意的體驗，酒店全體員工衷心期待您的再次光臨！

Response from Property: 尊敬的客人您好！感謝您對長豐酒店的大力支持，您的滿意就是酒店前進的動力，無需贅言，常來就好咯！祝：工作順利，天天好心情O（∩_∩）O~

Response from Property: Dear guest, thank you very much for taking the time to give us your affirmation and for your support to the hotel. We are still a little disappointed that we didn't get your full 5-point praise. It may be that the hotel still has some shortcomings. I hope that you can point out our shortcomings when you come next time. We will try our best to do better. We will continue to serve with our heart so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. I look forward to your next visit!

Response from Property: Dear customer, thank you for your stay. We are sorry that we were not able to satisfy you 100% during your stay. If there is anything that our hotel has not done well, please point it out or report it to the front desk. We will do our best to satisfy you! Welcome to visit us again and wish you a happy life!

Response from Property: Hello, dear guests! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.

Response from Property: Hello, dear guests! Thank you for your visit, and we sincerely thank you for your love and recognition of us. It is our unshirkable responsibility to ensure that guests have a wonderful stay experience. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!

Response from Property: Dear guests, hello! We are deeply shocked and concerned about the problem you encountered. Here, we solemnly declare that our hotel has always adhered to high standards of hygiene and cleaning processes and a strict quality control system to ensure that every guest's stay experience is safe and comfortable. Specifically, we have implemented three rigorous inspection procedures for guest room hygiene: first, professional waiters will carry out comprehensive sanitation and cleaning; second, the foreman will conduct a detailed inspection to confirm that the cleaning quality meets the standards; finally, the manager and supervisor will conduct a review to ensure that everything is foolproof. This series of measures aims to eliminate any sanitary blind spots or inappropriate items at the source. We deeply regret this incident and firmly believe that this is not normal hotel service. We encourage all guests to contact the hotel front desk or customer service team as soon as possible when encountering any dissatisfaction or abnormal situation so that we can respond quickly and handle it properly. Unfortunately, the commentator of this incident did not choose this direct communication method, but chose to leave a review silently, which made us lose the opportunity to solve the problem immediately. We sincerely hope that in the future all guests will give us the opportunity to give us direct feedback when encountering similar situations, so that we can make immediate corrections and continuously improve the quality of our service. At the same time, we have launched an internal investigation into this incident to find out the truth and prevent similar incidents from happening again.

Response from Property: Hello, dear guests! Thank you very much for choosing Changfeng Hotel! We sincerely apologize that you were not satisfied with your stay. We hope to have the opportunity to communicate and exchange with you more and give us more valuable suggestions. We will do every service link meticulously and live up to your high expectations of the hotel! Hope Changfeng Hotel can become your home in Shenzhen! We sincerely look forward to seeing you again! Thanks! ^_^

Response from Property: Thank you for staying at Changfeng Hotel and giving us your feedback. We are very sorry that your stay did not meet your expectations. We sincerely hope to contact you to learn more details so that we can make corresponding improvements. You can call the hotel switchboard to give us your valuable suggestions. We hope that our improvements will welcome you to visit again!