Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(1366)
Positive reviews(1344)
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Awesome gym(62)
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Negative reviews(22)
Solehah rahim
Superior Twin Bed Room
Stayed in Jul 2025
Business traveler
3 review
10/10
Outstanding
Posted on Aug 11, 2025
I stay for 3 nights. The room is clean. The hotel got laundry self service, gym. The staffs are helpful, the receptionist are responsive. The location is good for those hate heavy traffic and noises. Oh, the breakfast has plenty of choices.
6/12
Response from Property: 哇喔~我親愛的朋友,能夠得到您的認可,小朋幹起活來更有幹勁了呢。您的鼓勵就是小朋最大的動力~咱家14樓的歡朋餐廳每天7:00-10:00為您提供豐富營養的健康早餐及各式簡餐、蔬果飲品等,如果您着急出門來不及吃早餐,可以致電小朋預約早餐隨心包,我們會為您提前做好早餐哦!我們一直秉承“友善、可靠、關懷、周到”的服務理念,滿懷熱情的迎接每一位下榻酒店的賓客朋友,希望您的每一次與小朋的旅程都開心難忘。非常期待與您的下次相見!——超有幹勁的歡小朋
John__
Deluxe Twin Bed Room
Stayed in Apr 2025
Business traveler
2 review
10/10
Outstanding
Posted on Jul 13, 2025
Reached at 9am and allowed early check-in. The room was big and breakfast spread was good.
Response from Property: 親愛的朋友您好呀!每一段旅程都值得用心對待,每一個時刻都值得快樂度過。用細微之舉點亮旅途的樂趣,每一個瞬間都能成為美好快樂的回憶。我們會更用心地做好每一個細節,衹為能夠為您提供更優質的入住體驗,期待您的再次光臨,我們會在這裏等您!——熱情用心的歡小朋
ZhouZ
Deluxe Queen Bed Room
Stayed in Apr 2025
Business traveler
4 review
10/10
Outstanding
Posted on Jun 6, 2025
Close to the train station and the staff are friendly and helpful.
Response from Property: 親愛的客人,非常感謝您在百忙之中給小朋做點評哦~您的鼓勵是我們前進的動力。我們一直秉承服務至上、品質為王的待客之道,通過您的點評,可以發現您是真的將您的入住體驗分享出來啦。那麼在您的鼓勵和支持下,小朋一定會更加努力的去服務好更多的客人喲。感謝您對歡朋的喜愛與信任,小朋會一直在這裏等您回來,期待與您的再次相見。——不求回報的歡小朋
Expat
Hampton Suite
Stayed in Apr 2024
Solo traveler
113 review
9.0/10
Great
Posted on May 18, 2024
Pingshan is far from my district but the high speed is only 16 to Longhua. Staycation does not need the Grand Skylight, and the comparable XINN is farther from the theater. Lots of great performances at the Pingshan Theater.
Hotel has basic lobby, tea available, cafe and restaurant with set hours. Breakfast is mainland style, view solid. Room suite was amazing on a higher floor. Very clean and spacious. Check in gentleman bilingual and friendly. Can introvert in room if need be. Late checkout, Good price.
What to do in Pingshan 15 minutes in each direction: Pingshan Theater, Karaoke at adjacent park, art gallery, Yi Bar and LiveHouse with great cover band, all excellent vibes. Highly suggest a local dinner at the 兮食餐厅 in the Hakka Village old area (15 minutes) or the cafe 500 meters from theater (quite busy). Construction of Pinshan a trait.
6/16
Response from Property: Dear friends Hello, thank you for choosing our hotel, thank you for your support and love for us, Huan Xiao Peng is very happy yo. Your support gives Huanxiaopan a great power, in the future service we will continue to improve, continuous innovation, Huanxiaopan will strive to do better! Once again, thank you for your support, happy friends hope that every time you come to have different surprises and different experiences, and you can find the feeling of home every time. I hope my next stay will still choose Pingshan High Speed Rail Station Hilton Happy friends yo ~~~~~~ Love your happy little friends
Guest User
Hampton Suite
Stayed in Jul 2025
Business traveler
2 review
8.5/10
Very Good
Posted on Aug 16, 2025
all good, beautiful room
Response from Property: Dear friend, hello! We are very sorry that we didn't receive your full score. But every journey is worth treating with care, and every moment is worth enjoying. Let's light up the joy of the journey with small acts of kindness. Every moment can become a beautiful and happy memory. We will pay more attention to every detail to provide you with a better stay experience. We look forward to your next visit and hope that your next stay will make you fully satisfied. We'll be here waiting for you! - Your warm and dedicated friend, Huan Xiaopeng.
Time Traveller123
Superior Queen Bed Room
Stayed in Jan 2024
Other
30 review
7.0/10
Posted on Feb 8, 2024
I was asked at the front desk if I had any special requests , I said , I would like a no-smoking room. I had requested it an the app as well.. but somehow they gave me a smoking room, Infact it smelled like someone smoked in that room just a few minutes ago.. it’s strange they did the exact opposite of what I asked. Their breakfast is very simple every time I stay in Hampton. I haven’t found many options for vegetarians or those people who don’t eat pork.
Response from Property: We regret that we did not give you a satisfactory stay experience. Although this time failed to get the affirmation, but the friends will continue to work hard, young we may have shortcomings, please give us the opportunity to progress. At the same time, any comments and suggestions you have are welcome to inform Huanxiaopeng at any time
Guest User
Superior Queen Bed Room
Stayed in Mar 2025
Business traveler
2 review
8.5/10
Very Good
Posted on Apr 22, 2025
Great service!
Response from Property: 親愛的客人,非常感謝您在百忙之中給小朋做點評哦~您的鼓勵是我們前進的動力。我們一直秉承服務至上、品質為王的待客之道,通過您的點評,可以發現您是真的將您的入住體驗分享出來啦。那麼在您的鼓勵和支持下,小朋一定會更加努力的去服務好更多的客人喲。感謝您對歡朋的喜愛與信任,小朋會一直在這裏等您回來,期待與您的再次相見。——不求回報的歡小朋
Loually
Deluxe Twin Bed Room
Stayed in Aug 2023
Business traveler
34 review
8.0/10
Very Good
Posted on Nov 2, 2023
A new hotel with spacious room, friendly and attentive staff. Centrally located. Will stay again for a return trip.
Response from Property: Thank you for your evaluation amidst your busy schedule. It is our greatest honor to provide you with a satisfactory experience. The happiest thing in life is to meet you, to have your recognition and praise. I hope every time you stay, you will have a beautiful and good mood. I wish you a happy life and everything goes smoothly.
Guest User
Deluxe Queen Bed Room
Stayed in Dec 2023
Business traveler
3 review
8.0/10
Very Good
Posted on Jan 24, 2024
Excellent upgrade.
Excellent service from Orange Orange!
Response from Property: Thank you for giving us such a good evaluation! Seeing your praise, Huan Xiaopeng is very shy! It is our greatest honor to serve you well, and what is more happy is that during your journey, we can bring you a warmth and accompany you to spend more happy times. We will always be in accordance with the "friendly, reliable, caring, comprehensive" service concept to strict requirements of themselves, so that you can live like this every time ~~~~~~ love your happy friends
Guest User
Deluxe Queen Bed Room
Stayed in Nov 2023
Business traveler
2 review
10/10
Outstanding
Posted on Dec 12, 2023
李巧雲, Thank you for your strong support :)
Response from Property: Dear guest: Hello! Thank you for your love at first sight at Hampton by Hilton! Beautiful time! Inadvertently encountering someone's eyes, floating in the words, I met you unexpectedly this time, thank you for this fate, we will cherish it even more, and look forward to seeing you next time! I wish you well!
Wayne777
Superior Twin Bed Room
Stayed in Nov 2023
Business traveler
46 review
10/10
Outstanding
Posted on Dec 18, 2023
First time visiting. Nice environment
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make continuous efforts to live up to your praise. Thank you again for your recognition of the hotel, look forward to coming again, wish a pleasant trip!
Mengzoutaoci
Superior Twin Bed Room
Stayed in Mar 2025
Traveling with friends
36 review
10/10
Outstanding
Posted on Apr 25, 2025
The hotel has complete facilities, the room is clean and tidy without any odor, parking is very convenient, the breakfast buffet is delicious and complete in variety, and Yingying at the front desk has a very good service attitude and is very enthusiastic! I will continue to choose here next time I come here!
Original TextTranslated by Google
Response from Property: Hello, dear friends! Every journey is worth treating with care, and every moment is worth spending happily. Use small actions to light up the fun of the journey, and every moment can become a beautiful and happy memory. We will pay more attention to every detail, just to provide you with a better stay experience. We look forward to your visit again, and we will be waiting for you here! ——Enthusiastic and caring Xiaopeng Huan
Benmosheji
Superior Queen Bed Room
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 20, 2025
Hygiene: Very good hygiene, no odor
Environment: The room is well soundproofed and you can hardly hear any noise from outside
Service: Xiaohui at the front desk is very good, she answers all questions and serves with a warm smile
Food: There are many types of breakfast, it is worth recommending
Original TextTranslated by Google
Response from Property: Wow~ Hello, dear guest! Thank you very much for your love for Xiaopeng and for taking the time out of your busy schedule to share your stay experience with us. Shenzhen Pingshan High-speed Railway Station Hampton by Hilton is located at No. 2 Jinlong Avenue, Baolong Street, Longgang District, Shenzhen, about 2 kilometers away from Pingshan High-speed Railway Station and Baolong Metro Station. The front desk can provide you with taxi service 24 hours a day~ I hope you can continue to meet Xiaopeng here in the future. ——Xiaopeng who is always in my mind
Guest User
Superior Queen Bed Room
Stayed in Mar 2025
Business traveler
4 review
10/10
Outstanding
Posted on Apr 14, 2025
The check-in front desk was very polite, and Xiao Mo arranged a room for me according to my preferences. The room was clean and tidy, and the details were carefully considered. The bed was very comfortable, and the lighting and ventilation were OK. The hotel breakfast, the room service staff were kind and friendly, the hotel breakfast was delicious and rich, and the variety was diverse, which was satisfying~
Original TextTranslated by Google
Response from Property: Hello, dear friends! Every journey is worth treating with care, and every moment is worth spending happily. Use small actions to light up the fun of the journey, and every moment can become a beautiful and happy memory. We will pay more attention to every detail, just to provide you with a better stay experience. We look forward to your visit again, and we will be waiting for you here! ——Enthusiastic and caring Xiaopeng Huan
Guest User
Deluxe Twin Bed Room
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Apr 11, 2025
An absolutely worthwhile five-star experience! From the moment I stepped into the hotel, I felt the meticulous service. The front desk lady Chengcheng had a friendly smile, the room was clean to the point of glowing, and the bedding was so soft that people fell asleep in a second~ The breakfast was rich in variety, and the local snacks and Western meals were all very attentive! Next time I come to this city, I will choose here again
Original TextTranslated by Google
Response from Property: Wow~ Hello, dear guest! Thank you very much for your love for Xiaopeng and for taking the time out of your busy schedule to share your stay experience with us. Shenzhen Pingshan High-speed Railway Station Hampton by Hilton is located at No. 2 Jinlong Avenue, Baolong Street, Longgang District, Shenzhen, about 2 kilometers away from Pingshan High-speed Railway Station and Baolong Metro Station. The front desk can provide you with taxi service 24 hours a day~ I hope you can continue to meet Xiaopeng here in the future. ——Xiaopeng who is always in my mind