Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.4
Service9.5
Cleanliness9.5
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Positive reviews(3245)
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Delicious breakfast(42)
Stayed multiple times(22)
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Negative reviews(59)
JAbrams72
Cozy Queen Room
Stayed in Jun 2025
Solo traveler
1 review
8.5/10
Very Good
Posted on Jul 10, 2025
Very pleasant, easy stay. Convenient for where I needed to be I arrived late, they were very professional.
Response from Property: 非常感謝您給予的4.2分點評!得知您入住期間感到愉快輕鬆,我們由衷地開心~ 能為您的出行提供便利,讓您順利抵達並感受到專業的服務,是我們最期待的事。即使您到店較晚,我們也會盡力做好接待準備,這是我們應該做的呢。期待您下次出行還能選擇我們,希望下次可以等到您的五星好評,繼續為您提供舒心的住宿體驗呀!
Guest User
Cozy 2-bed Room
Stayed in May 2025
Solo traveler
1 review
5.5/10
Posted on Jun 17, 2025
The ceiling keeps dripping water. When I reported it to the hotel, they blamed the weather which I could understand when switched off the air conditioning. The condition is not pleasant. I requested to change to another room with no ceiling water leakage, they did not want to do it for me until I mentioned I would report this incident. Very frustrating experience.
Response from Property: Dear guest, we are very sorry for the unpleasant stay you had. Regarding the ceiling leak, we have contacted the engineering department for repair as soon as possible. The recent extreme weather has indeed increased the risk of pipe condensation, but it is our responsibility to maintain the comfort of the guest rooms. We deeply apologize for not being able to change your room in time. Your feedback will help us improve our service. We apologize again for the inconvenience caused to you and look forward to the opportunity to provide you with better service.
Brett Kho
Cozy Queen Room
Stayed in Apr 2025
Couple
124 review
9.5/10
Amazing
Posted on May 19, 2025
There's not much to complain about with this hotel, everything was quite perfect and even the sound insulation was fair, except when the doors would slam. The interior is clean, TV functions well mostly, and the staff in the lobby are extremely efficient. There is strong air conditioning in the lobying and the rooms AC is also good. I would definitely come back again, although the price is a bit expensive if you pay 300 RMB.
The location is unremarkable, it takes a while to walk to the MTR station so in the heat it can be problematic.
Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your detailed feedback! We are very happy to know that you are satisfied with the hygiene, service efficiency, air conditioning and TV facilities. Your recognition is the greatest encouragement for us. Regarding the sound insulation problem you mentioned (occasional door slamming), we have fed back to the housekeeping department and will strengthen staff training and consider installing anti-collision strips in some areas to reduce noise interference. At the same time, in response to feedback on geographical location, we have provided surrounding transportation guides in the lobby, and plan to cooperate with local taxis in the future to provide guests with more convenient travel options.
Response from Property: 所有美妙的事情都降臨於您,願所有的好運都寵幸着您,願所有的福星都籠罩着您,願您天天開心,時時舒心,刻刻安心~
Anonymous User
Executive Suite
Stayed in Dec 2024
Family
21 review
10/10
Outstanding
Posted on Jan 26, 2025
As always convenient and nice. Staff was helpful and the room is big and nice.
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Anonymous User
Cozy Queen Room
Stayed in Nov 2024
Traveling with friends
55 review
5.0/10
Posted on Dec 6, 2024
Photos on the app do not match the room they give. Bathroom does not have good lighting.
Response from Property: We are very sorry for the inconvenience you have experienced during your stay. Thank you very much for raising some issues regarding the facilities. We will also conduct inspections in all the rooms of the hotel regarding this issue. Ruixi is looking forward to your next visit to check the results!
Guest User
Cozy Queen Room
Stayed in Oct 2024
Business traveler
9 review
10/10
Outstanding
Posted on Jan 14, 2025
It was a great experience, very clean, stuff are very nice, neighborhood very quite.
Response from Property: 非常能感謝親能給予我們很高的評價,我們對您的熱情必定與日俱增,衹盼再次與您的遇見,因為這世間的遇見,沒有對錯,沒有早晚,珍惜,才是最美麗的語言.遇見,卻是在最美的年華!
Asad @ Extnix
Cozy Queen Room
Stayed in Jan 2025
Business traveler
1 review
10/10
Outstanding
Posted on Mar 2, 2025
Just had a 4 nights stay here. It is a great place with an easy access to Metro and various food options. Staff were extremely helpful, we communicated via WeChat.
My room had opening window so had natural light. Room was clean and bed/pillows were very comfortable. House keeping was spot on too.
Few improvements that can further enhance the experience:
- safety box
- mini fridge
- additional lights in the bathroom or led mirror.
I really enjoyed my stay. Thank you for your hospitality and making my stay great.I will definitely stay here again!
Response from Property: 感謝客官大大給予的五分支持與肯定,既然您對我們滿意,還望您能常來並且多幫我們口口相傳一下下。祝您生活愉快,天天好心情!~~~
QE
Cozy 2-bed Room
Stayed in Nov 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Dec 13, 2024
Clean and cozy place.
Response from Property: 親親真是好眼光!您對我們的讚賞是我們莫大的榮幸,再次感謝您對我們的認可,我們會繼續改進,致力於提供更加完美的入住體驗,期待您的下次光臨喲,麼麼噠!
Anonymous User
Cozy Queen Room
Stayed in Oct 2024
Family
5 review
10/10
Outstanding
Posted on Dec 1, 2024
good and friendly
Response from Property: 芮汐,自然,舒適,清新的入住環境,我們信奉客人為家人,提供無微不至的服務,是一家有温度的酒店,朋友們喜歡就多多推薦給親朋好友一起來芮汐感受最貼心的服務吧~
Alexis
Cozy Queen Room
Stayed in May 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 23, 2024
The reception staff were very nice, got upgraded to a nice and larger room.
Overall a good hotel with all the basic necessities and a mordent vibe in the room.
The view wasn’t great (tin roof) but didn’t stay here for the view.
The hotel
Was quite close to the Metro station and that was very convenient.
Response from Property: Dear, all the staff of Ruixi Hotel would like to thank you for your recognition of our hotel! Beautiful things always make people linger. I wish you a happy life~
Anonymous User
Cozy Queen Room
Stayed in Feb 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 9, 2025
I liked it. Everything's clean and friendly service. I can recommend it.
Response from Property: 貼心,熱情,舒適,似乎這些詞已經成為芮汐人的代名詞了,感謝親一路以來對芮汐的支持,芮汐期待與您一路同行.
Dr SP
Cozy Queen Room
Stayed in Oct 2024
Solo traveler
3 review
9.5/10
Amazing
Posted on Nov 30, 2024
Rany hotel has cozy clean rooms. The staff is very firendly. The is a great coffee shop in the hotel. I would recommend Rany hotel to anyone staying in this area.
Response from Property: 感謝親的點評,這次沒有給您帶來您預期的服務,我們竭盡全力爭取下一次給您帶來一個更加完美的體驗
Kinw
Cozy Queen Room
Stayed in Mar 2025
Traveling with friends
30 review
8.5/10
Very Good
Posted on Apr 10, 2025
i think the facility it is not good and the staff was nice
Response from Property: 尊敬的客人: 您好!非常感謝您選擇入住我們酒店,並抽出時間分享您的真實感受。很遺憾此次入住期間我們的設施未能讓您滿意,我們已認真記錄您的反饋,並將持續優化硬件設備及維護流程,努力為客人提供更舒適的住宿環境。同時,非常開心得知我們的員工服務能為您帶來良好的體驗,您的認可是對團隊最大的鼓勵,我們始終相信真誠用心的服務是酒店最珍貴的品質。期待您能在未來再次選擇我們,給我們一個機會用更好的設施與一如既往的暖心服務,祝您生活愉快!
Sandy
Cozy Queen Room
Stayed in Oct 2024
Solo traveler
6 review
10/10
Outstanding
Posted on Jan 16, 2025
The staffs did their best to help. I had problem understand mandarin sometimes, but between hand signals and writing, we were good. It was a nice stay overall. 👍
Response from Property: 謝謝您在芸芸酒店中選擇在芮汐酒店小憩,也許是緣分,也許是命中註定,又或是冥冥之中讓我們可以給您增添一份美好的回憶.您簡單的點評,全五分的肯定,都是我們前進的動力!我們和您約定不見不散!您常回來看看。