Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities8.5
Service8.7
Cleanliness8.6
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All reviews(862)
Positive reviews(790)
Reviews with photos/video(222)
Convenient location(164)
Easy to get around(126)
Close to train station(73)
Friendly front desk staff(71)
Great value for money(70)
Perfect for business trips(32)
Average sound insulation(31)
Many dining options(7)
Negative reviews(72)
Guest User
Boutique Queen Room
Stayed in Apr 2025
Solo traveler
14 review
4.0/10
Posted on May 13, 2025
I booked this place because it is so close to the border crossing with HK - literally a 10 min walk. Would not recommend to anyone at any price. Building feels like it is crumbling. There were stains on everything. Also, the hardest bed I've had in a long while. I feel like this place was erected 30 yrs ago & they haven't done anything to upgrade or fix it since.
Response from Property: Dear guest: Thank you very much for choosing to stay in our hotel and giving us feedback. First of all, we are deeply sorry for the bad experience you had. Regarding hygiene, we will strengthen staff training to ensure improved hygiene quality. Regarding the problem of hard beds in the rooms, we will also report it to the department leaders. Replace the mattress with a new one. We will take every question you raise seriously and strive to improve and provide you with a satisfactory and comfortable accommodation experience.
Guest User
Business Double Room
Stayed in Jun 2025
Family
2 review
8.5/10
Very Good
Posted on Jul 28, 2025
Very convenient hotel coming off the Lo Wu border from HKG. Hotel is friendly but Chinese is a must. Hotel is dated but very functional with washer but no dryer. WiFi can be spotty and you will need a local phone # to get access code to initiate wifi but fortunately there was a helper who setup the wifi for us using his phone. very nice people
Response from Property: 賓客您好,非常感謝您下榻華驛酒店並在百忙之中留下您的入住體驗!在這座匆匆的城市。能遇見您真好!謝謝您的鼓勵我們會繼續努力,我們深知唯有以堅持不懈的努力,方能做得更好。小米位於羅湖市中心,毗鄰萬象城,東門等購物廣場,周邊吃喝玩樂交通一應俱全。酒店提供親情化管家服務,個性化增值服務,免費礦泉水,免費行李物品寄存,免按金免查房等周到服務。真誠期待您的下次光臨,祝您生活愉!
Anonymous User
Cozy Queen Room
Stayed in Mar 2025
Traveling with friends
4 review
6.0/10
Posted on May 6, 2025
Hotel is NOT properly cleaned up. Furniture all round dirty. Can see black stains when you wipe with a Tissue. Bathroom was not cleaned well.
Very slow room Internet speed...
Reception when we checked in at night was not good service. Guy was not helpful to explain things.
No bathroom doormat to wipe after shower.
Response from Property: Dear guest, I am very sorry for bringing you an unpleasant stay experience. Xiaomi feels very sorry. I feel guilty that you trust Xiaomi so much, but we did not provide you with the environment and service you wanted. I am glad that you are willing to open your heart and raise the problems we have. I apologize to you again for not being able to provide you with a good stay experience and failing to live up to your expectations of us. All reasons and explanations are pale and powerless. Xiaomi can only continue to strengthen itself and improve its services. The hotel must use its actual actions to get your forgiveness. Looking forward to your next visit!
Clint Wensley
Boutique Queen Room
Stayed in Sep 2024
Business traveler
80 review
8.5/10
Very Good
Posted on Oct 10, 2024
Easy place when your bouncing around Shenzhen or Hong Kong. Shenzhen Metro is the best on earth. Hotel was good, clean, close to Luo Wu, and lots of choices for food. I will stay again
Response from Property: Dear distinguished guest, thank you very much for choosing to stay at the Earl Miro Hotel Luohu Port Branch and giving us your evaluation. We believe that serving every customer well is our most sacred and great mission. We will continue to improve our quality and bring you a better stay experience! Our hotel is located in Tiexin Building, No. 1032, Heping Road, Luohu District, Shenzhen. It is a 5-minute walk from Luohu Port and Luohu Railway Station, a 5-minute walk from Guomao, and a 5-minute drive from Dongmen Old Street. It is located at Exit A1 of Renmin South Road, Metro Line 9, and diagonally opposite Luohu Station of Metro Line 1. You can take the subway to various major traffic arteries in Shenzhen, and the transportation is very convenient. Our guest rooms strictly implement the system of one guest disinfection, so that you can stay at ease and sleep comfortably. Thank you for your support to the Earl Miro Hotel and look forward to your next visit!
Michael Hng
Boutique Queen Room
Stayed in Mar 2025
Couple
5 review
4.5/10
Posted on Apr 8, 2025
Service is bad. Not to mention the facilities. Won’t recommend friends to stay there.
Response from Property: Dear guest, I am very sorry for bringing you an unpleasant stay experience. Xiaomi feels very sorry. I feel guilty that you trust Xiaomi so much, but we did not provide you with the environment and service you wanted. I am glad that you are willing to open your heart and raise the problems we have. I apologize to you again for not being able to provide you with a good stay experience and failing to live up to your expectations of us. All reasons and explanations are pale and powerless. Xiaomi can only continue to strengthen itself and improve its services. The hotel must use its actual actions to get your forgiveness. Looking forward to your next visit!
Guest User
Elegant Double Room
Stayed in Apr 2025
Traveling with friends
5 review
9.0/10
Great
Posted on May 11, 2025
Good for a quick stay in Shenzhen, nothing fancy.
Response from Property: 尊敬的貴賓您好,非常感謝您選擇入住米羅伯爵酒店羅湖口岸店並給予我們評價,我們認為服務好每一位顧客,是我們最神聖而偉大的使命。我們會持續改善品質,給您帶來更好的入住體驗!本店位於深圳市羅湖區和平路1032號鐵信大廈,距離羅湖口岸和羅湖火車站步行5分鐘,國貿步行5分鐘,東門老街車程5分鐘左右,地鐵9號線人民南路A1出口,地鐵1號線羅湖站斜對面,可坐地鐵前往各個深圳主要交通要道,交通十分便利。我們客房嚴格執行一客一消毒的制度,讓您住得安心,睡得適心。感謝您對米羅伯爵酒店的支持,期待您的下次光臨!
Fabianne
Cozy Queen Room
Stayed in May 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Jun 10, 2025
Pleasant stay with excellent cost benefit!
Response from Property: 非常感謝您如此細緻且暖心的好評!酒店能得到您全方位的認可,我們倍感榮幸!酒店貼心的服務,都是希望給客人帶來舒適體驗的感。地理位置的便利,周邊配套的完善,也希望能為您的出行增添便利。能讓您感受到超高性價比,就是對我們最大的褒獎!期待下次能繼續為您提供優質服務,祝您生活愉快,萬事順意!
Cynthia_loves_travel
Elegant Double Room
Stayed in Oct 2024
Traveling with friends
11 review
8.0/10
Very Good
Posted on Nov 20, 2024
The hotel have steps to climb up and down so if you carry heavy bag need to take note
Response from Property: Dear guest: The hotel has an elevator. The sixth to eighth floors of the hotel are all elevators. You may have remembered it wrong! Welcome to visit us next time!
MURTAZA
Elegant Double Room
Stayed in Aug 2024
Business traveler
28 review
7.5/10
Posted on Oct 2, 2024
It is very near from the Lu hou railway station
But the cleanliness is not good
Response from Property: Dear guests: The hotel is located in the bustling Luohu Port business district, surrounded by famous shopping malls, Exit A1 of Renmin South Station of Metro Line 9, Exit C of Luohu Station of Line 1, Luohu Port and the train station are all 5 minutes' walk away In about 10 minutes, walk through the underground passage and turn right to reach the hotel. If you can't find a guest, you can call the hotel's switchboard and we will arrange for a staff member to pick you up at Luohu Port. Wish you a happy life!
chi wai
Boutique Queen Room
Stayed in Oct 2024
Solo traveler
1 review
4.0/10
Posted on Nov 5, 2024
not good。。。my room next to train tracks。。disapponited
Response from Property: Dear guests: Some rooms in our hotel are a bit noisy. If you need a quiet room, please call the front desk to change or upgrade your room. I wish you a happy life!
Bipin Gaire
Elegant Double Room
Stayed in Jun 2024
Traveling with friends
1 review
2.0/10
Posted on Jul 16, 2024
Too bad for the rating and fotos. Trip must remove this property.
Response from Property: Dear guest, we are deeply sorry for your experience during your stay in the hotel. It is a pity that we were not able to provide you with a satisfactory stay. I really don't know what you encountered in the hotel that made you dissatisfied. I hope you can communicate with the front desk in time when you encounter problems. We will try our best to help you deal with them. All our efforts are to give our guests a good stay environment. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Elegant Double Room
Stayed in Oct 2024
Traveling with friends
1 review
8.0/10
Very Good
Posted on Dec 5, 2024
The room has mold in the sink area
Response from Property: Dear distinguished guest, thank you very much for choosing to stay at Count Miró Hotel Luohu Port Branch and giving us a review. We believe that serving every customer well is our most sacred and great mission. We will continue to improve the quality and bring you a better stay experience! Our store is located in Tiexin Building, No. 1032 Heping Road, Luohu District, Shenzhen. It is a 5-minute walk from Luohu Port and Luohu Railway Station, a 5-minute walk from the International Trade Center, and about a 5-minute drive from Dongmen Old Street. Exit A1 of Renmin South Road of Metro Line 9, Metro 1 Diagonally across from Luohu Station of Line No. 1, you can take the subway to various major transportation thoroughfares in Shenzhen, and the transportation is very convenient. Our guest rooms strictly implement a one-guest-one disinfection system, so that you can stay at ease and sleep well. Thank you for your support of Hotel Count Miró and look forward to your next visit!
Guest User
Elegant Queen Room
Stayed in Mar 2025
Family
2 review
8.0/10
Very Good
Posted on Apr 21, 2025
Room was spacious.
Response from Property: 尊敬的貴賓您好,非常感謝您選擇入住米羅伯爵酒店羅湖口岸店並給予我們評價,我們認為服務好每一位顧客,是我們最神聖而偉大的使命。我們會持續改善品質,給您帶來更好的入住體驗!本店位於深圳市羅湖區和平路1032號鐵信大廈,距離羅湖口岸和羅湖火車站步行5分鐘,國貿步行5分鐘,東門老街車程5分鐘左右,地鐵9號線人民南路A1出口,地鐵1號線羅湖站斜對面,可坐地鐵前往各個深圳主要交通要道,交通十分便利。我們客房嚴格執行一客一消毒的制度,讓您住得安心,睡得適心。感謝您對米羅伯爵酒店的支持,期待您的下次光臨!
Guest User
Elegant Double Room
Stayed in Nov 2023
Business traveler
11 review
8.5/10
Very Good
Posted on Dec 6, 2023
Close to Hong Kong.
Close to train station and subway station.
Many restaurants around.
Nice front desk services.
Reasonable price.
Response from Property: Dear guest, thank you very much for choosing to stay at Count Miró Hotel Luohu Port Branch and giving us a perfect review. We believe that serving every customer well is our most sacred and great mission. We will continue to improve the quality and bring you a better stay experience! Our store is located in Tiexin Building, No. 1032 Heping Road, Luohu District, Shenzhen. It is a 5-minute walk from Luohu Port and Luohu Railway Station, a 5-minute walk from the International Trade Center, and about a 5-minute drive from Dongmen Old Street. Exit A1 of Renmin South Road of Metro Line 9, Metro 1 Diagonally across from Luohu Station of Line No. 1, you can take the subway to various major transportation thoroughfares in Shenzhen, and the transportation is very convenient. Our guest rooms strictly implement a one-guest-one disinfection system, so that you can stay at ease and sleep well. Thank you for your support of Hotel Count Miró and look forward to your next visit!
Guest User
Cozy Queen Room
Stayed in Nov 2023
Other
29 review
10/10
Outstanding
Posted on Dec 23, 2023
Good!Good!Good!
Response from Property: Dear guest, thank you very much for choosing to stay at Count Miró Hotel Luohu Port Branch and giving us a perfect review. We believe that serving every customer well is our most sacred and great mission. We will continue to improve the quality and bring you a better stay experience! Our store is located in Tiexin Building, No. 1032 Heping Road, Luohu District, Shenzhen. It is a 5-minute walk from Luohu Port and Luohu Railway Station, a 5-minute walk from the International Trade Center, and about a 5-minute drive from Dongmen Old Street. Exit A1 of Renmin South Road of Metro Line 9, Metro 1 Diagonally across from Luohu Station of Line No. 1, you can take the subway to various major transportation thoroughfares in Shenzhen, and the transportation is very convenient. Our guest rooms strictly implement a one-guest-one disinfection system, so that you can stay at ease and sleep well. Thank you for your support of Hotel Count Miró and look forward to your next visit!