Joy Lai Hotel (Nanshan Subway Station)

Joy Lai Hotel (Nanshan Subway Station) Reviews

Joy Lai Hotel (Nanshan Subway Station)

No. 168-8 Xuefu Road, Nanshan District, Shenzhen, Guangdong, 518000, ChinaSee Hotel Details
Joy Lai Hotel (Nanshan Subway Station)
Joy Lai Hotel (Nanshan Subway Station)Joy Lai Hotel (Nanshan Subway Station)Joy Lai Hotel (Nanshan Subway Station)
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Guest Reviews

9.2/10
Very Good
780 review
Verified reviews
Location9.1
Amenities9.1
Service9.3
Cleanliness9.2
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All reviews(780)
Positive reviews(755)
Reviews with photos/video(240)
Many amenities(59)
Easy to get around(57)
Convenient parking(49)
Friendly front desk staff(48)
Close to metro(27)
Perfect for business trips(13)
Good Internet(5)
Negative reviews(25)
Anonymous User
Special Single Room
Stayed in Mar 2025
Solo traveler
2 review
8.0/10
Very Good
Posted on May 1, 2025
The place was ok. They upgrade the room for me. The room was big. However, it was not sound proof. It was a bit noisy can hear people talking outside.
Response from Property: Dear guests, thank you for staying at Joy Hotel. The hotel is located on Xuefu Road, Nanshan District, Shenzhen, near Exit H of Nanshan Metro Station Line 11 and 12. Whether you have just arrived and need to check in, or have any questions or need help during your stay, we are always here to support you. The front desk is at your service 24 hours a day to solve your problems at any time. There are all kinds of food, drink and entertainment around the hotel: Tianhong, Ode to Joy; it is adjacent to Coast City and Nanshan Maoye, which can meet your various shopping needs. Thank you again for your support of the hotel, and look forward to visiting again. I wish you a pleasant journey!!!
charsiup0rk
Cozy Queen Room
Stayed in May 2025
Solo traveler
57 review
9.5/10
Amazing
Posted on Jun 30, 2025
Close to airport and good price, the room was a bit damp and dusty
Response from Property: 尊敬的賓客您好:感謝您下榻喜悦來酒店,酒店位於深圳市南山區學府路、近南山地鐵站11、12號線H出口,前台提供24小時服務,無論您是剛剛抵達需要辦理入住,還是在住宿期問有任何疑問或需要幫助,我們都隨時在這裏為您提供支持。酒店周邊吃喝玩樂一應俱全:天虹、歡樂頌;毗鄰海岸城、南山茂業,滿足您的各種購物需求。我們會再接再厲不辜負您的好評、再次感謝您對酒店的支持與肯定,期待再次光臨,祝旅途愉快!!!
Sarah Shanna
Cozy Queen Room
Stayed in Jun 2025
Traveling with friends
2 review
8.0/10
Very Good
Posted on Jul 30, 2025
Solid hotel experience, nothing fancy, just decent.
Guest User
Special Single Room
Stayed in Jun 2025
Business traveler
50 review
10/10
Outstanding
Posted on Jul 24, 2025
Super convenient and clean, strongly recommend
Response from Property: 尊敬的賓客您好:感謝您下榻喜悦來酒店,酒店位於深圳市南山區學府路、近南山地鐵站11、12號線H出口,前台提供24小時服務,無論您是剛剛抵達需要辦理入住,還是在住宿期問有任何疑問或需要幫助,我們都隨時在這裏為您提供支持。酒店周邊吃喝玩樂一應俱全:天虹、歡樂頌;毗鄰海岸城、南山茂業,滿足您的各種購物需求。我們會再接再厲不辜負您的好評、再次感謝您對酒店的支持與肯定,期待再次光臨,祝旅途愉快!!!
Guest User
Cozy Queen Room
Stayed in Dec 2024
Couple
13 review
10/10
Outstanding
Posted on Mar 24, 2025
设施:The facilities are quite good. 卫生:The sanitation is quite clean.挺不错的推荐
Response from Property: Dear guests, thank you for staying at the Joy Hotel near Nanshan Subway Station and sharing your experience. There are many places to eat, drink and have fun around the hotel: Rainbow, Ode to Joy; it is adjacent to Coastal City and Nanshan Maoye, which can meet your various shopping needs. Thank you again for your support and affirmation, and look forward to your next visit. I wish you a smooth work and a happy life!!!
Edward Curtain
Budget Queen Room
Stayed in May 2023
Business traveler
68 review
6.0/10
Posted on Jun 21, 2023
Convenient location and good value. The rooms windows face into a vacant hallway. No natural light. Please note.
Response from Property: Just a few simple words, full of trust, steady happiness, a sense of accomplishment that others can't take away or erase. I like all the words of recognition you typed out when you tapped the keyboard. I wish you a happy life! !
 junming
Budget Queen Room
Stayed in Sep 2023
Business traveler
114 review
10/10
Outstanding
Posted on Oct 5, 2023
goooooood
Response from Property: .看到客官簡單而又深厚的好評真的是好激動呢,出行在外要的就是一份舒心,要的就是一份親切,要的就是一份温馨,因為這也是我們的心願,願來到喜悦來每一個人都是開心的! 您的滿意就是我們的追求!期待您的再次光臨。
Guest User
Family-friendly 2-bed Room
Stayed in Apr 2025
Family
9 review
9.7/10
Amazing
Posted on Jun 2, 2025
The room is quite clean, the bed is very comfortable, and the place next to it is relatively quiet. There are many restaurants and bars nearby, which is very convenient. However, the sound insulation of the hotel is a little poor, and you can hear people making noises in the corridor in the middle of the night. In addition, the design of the air conditioner blowing towards the bedside is not very good. The cold wind makes people feel headache, and the fan blades are useless. It is recommended to change the position. Overall, it is very good and recommended to stay.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Joy Hotel. The hotel is located on Xuefu Road, Nanshan District, Shenzhen, near Exit H of Nanshan Metro Station Line 11 and 12. The front desk provides 24-hour service. Whether you have just arrived and need to check in, or have any questions or need help during your stay, we are always here to support you. There are all kinds of food, drink and entertainment around the hotel: Tianhong, Ode to Joy; it is adjacent to Coast City and Nanshan Maoye, which can meet your various shopping needs. We will continue to work hard to live up to your praise. Thank you again for your support and affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!!!
Guest User
Queen Room
Stayed in Mar 2025
Solo traveler
11 review
10/10
Outstanding
Posted on Apr 16, 2025
Although it is far from the subway station, it is very convenient to eat and shop around. The hotel has comfortable bedding, a variety of pillows of different heights to choose from, and late check-out is possible. It was a very good experience
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Joy Hotel. The hotel is located on Xuefu Road, Nanshan District, Shenzhen, near Exit H of Nanshan Metro Station Line 11 and 12. Whether you have just arrived and need to check in, or have any questions or need help during your stay, we are always here to support you. There are all kinds of food, drink and entertainment around the hotel: Tianhong, Ode to Joy; it is adjacent to Coastal City and Nanshan Maoye, which can meet your various shopping needs. We will continue to work hard to live up to your praise. Thank you again for your support and affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!!!
Guest User
Budget Queen Room
Stayed in Feb 2025
Business traveler
55 review
10/10
Outstanding
Posted on Mar 24, 2025
The hotel is only a few minutes' walk from Nanshan subway station. The surrounding supporting facilities are complete. The service attitude is really good 👍 Very professional and important. Remember to stay in this hotel next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at the Joy Hotel near Nanshan Subway Station and sharing your experience. There are many places to eat, drink and have fun around the hotel: Rainbow, Ode to Joy; it is adjacent to Coastal City and Nanshan Maoye, which can meet your various shopping needs. Thank you again for your support and affirmation, and look forward to your next visit. I wish you a smooth work and a happy life!!!
Shiershimaobushigou
Special Single Room
Stayed in Dec 2024
Solo traveler
41 review
10/10
Outstanding
Posted on Jan 26, 2025
The front desk upgraded my room for free. This room is very comfortable, the bed is moderately hard, and it is very clean overall. There are also many food options downstairs. This price is very cost-effective in Shenzhen!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at the Joy Hotel near Nanshan Subway Station and sharing your experience. There are many places to eat, drink and have fun around the hotel: Rainbow, Ode to Joy; it is adjacent to Coastal City and Nanshan Maoye, which can meet your various shopping needs. Thank you again for your support and affirmation, and look forward to your next visit. I wish you a smooth work and a happy life!!!
Guest User
Special Single Room
Stayed in Nov 2024
Business traveler
14 review
7.7/10
Good
Posted on Dec 30, 2024
In general, the price/performance ratio is good. The front desk staff is very friendly. Two bottles of water are provided in the room. There are many delicious foods nearby. It is about 600 meters away from the subway station.
Original TextTranslated by Google
Response from Property: Meeting is destiny. We cherish the first meeting with every guest and try to satisfy, surprise and even move you. We are very happy to receive your good comments and look forward to meeting you next time.
Guest User
Special Single Room
Stayed in Nov 2024
Solo traveler
6 review
10/10
Outstanding
Posted on Dec 30, 2024
Manager Li was very enthusiastic! After I confirmed my itinerary, I planned to stay for three more nights because of her enthusiasm, but their credit card machine could not accept foreign credit cards.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at the Joy Hotel near Nanshan Subway Station and sharing your experience. There are many places to eat, drink and have fun around the hotel: Rainbow, Ode to Joy; it is adjacent to Coastal City and Nanshan Maoye, which can meet your various shopping needs. Thank you again for your support and affirmation, and look forward to your next visit. I wish you a smooth work and a happy life!!!
Evanlovestravel
Family-friendly 2-bed Room
Stayed in Sep 2024
Family
8 review
5.0/10
Posted on Oct 26, 2024
It takes 10 minutes to walk from the Nanshan subway to the hotel, even longer if you are carrying luggage. When I made the reservation, it was said that I could check in at 1 pm. When I arrived at 5 pm, I was told that the room was not ready yet and I would have to wait for half an hour. After waiting for half an hour, they said 5 minutes, and then they said 5 minutes, and then they said 10 minutes, and then they said 10 minutes, and then they said 10 minutes... I started to feel unhappy, and then they said they could let me stay until 5 o'clock in the afternoon of the next day. house. Anyway, after waiting and waiting, I finally checked in at 6:10 pm. I told them not to use smoking rooms because my family has asthma. As soon as the door opened, there was a smell of cigarette smoke. It must have been the hotel manager. A lady said it smelled of betel nut, not cigarette smoke. Well, whatever you say is what it is. When I entered the room, the floor was still wet and had just been mopped. It was said that the previous tenant checked out at 3pm. I just want to ask, even if I reserve a room in advance, do I need to wait until I come to check in to clean the room? It was super hot and stuffy at the front desk, and I felt upset just sitting there. The room is small. The family room booked can only accommodate one large suitcase, so there is not much space. The bathroom tiles were cracked and I almost pierced my feet. Water damage everywhere. The good thing about this hotel is that it has a washing machine and dryer (although I haven't used it yet), a kitchen (but it can't cook), and you can also receive express delivery. I don’t know if this price is reasonable in Shenzhen? Choose carefully according to your needs. Anyway I won't stay here again.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at Nanshan Metro Station Joyland Hotel and sharing your stay experience. The hotel is more than 600 meters away from Nanshan Station. If you have any questions when booking a room, you can call the front desk and we will answer it in detail. Postponement I'm really sorry for missing your check-in time. Thank you for your understanding. There are quite a few rooms in the hotel. I was temporarily unwell and asked for leave that day, which resulted in a shortage of room supply. It was indeed the hotel's negligence and it also helped you delay your check-out time. We will try our best to help you in the future. Strengthen the management of guest rooms. You mentioned that the room smelled of cigarette smoke, etc. At that time, we told you that if you were not satisfied with the room type, you could apply for a refund in the Ctrip backend. You said that it was too troublesome to cancel the order. We said at that time that we would help you with the refund. You I am not willing to apply for a refund. We have done our best to serve you and try our best to satisfy all customers. However, conditions are limited and the hotel's quality cannot be compared with star hotels. The hotel facilities do not have a kitchen. Please understand clearly. The apartment hotel has a kitchen. It is recommended that you call the hotel first to inquire clearly next time to avoid being dissatisfied after check-in. Thank you for your valuable opinion. There are all kinds of food, drink and entertainment around the hotel: Tianhong, Huanxi Song; adjacent to Coast City and Nanshan Maoye, it can meet your various shopping needs. Thank you again for your support and look forward to your next visit. I wish you success in your work and a happy life! ! !
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Business traveler
9 review
10/10
Outstanding
Posted on Oct 15, 2024
The hotel has many rooms, the environment is very good, clean and tidy, there are many places to eat downstairs, morning, noon and night, there is a lot of choice, it is about 800 meters away from the subway entrance, not far,
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at the Joy Hotel near Nanshan Subway Station and sharing your experience. There are many places to eat, drink and have fun around the hotel: Rainbow, Ode to Joy; it is adjacent to Coastal City and Nanshan Maoye, which can meet your various shopping needs. Thank you again for your support and affirmation, and look forward to your next visit. I wish you a smooth work and a happy life!!!