Lavande Hotel (Shenzhen Baoan Xin'an Wanda Plaza)

Lavande Hotel (Shenzhen Baoan Xin'an Wanda Plaza) Reviews

Lavande Hotel (Shenzhen Baoan Xin'an Wanda Plaza)

No.139 Ziyou Road, Bao'an District, Shenzhen, Guangdong, 518133, ChinaView Hotel Details
Lavande Hotel (Shenzhen Baoan Xin'an Wanda Plaza)
Lavande Hotel (Shenzhen Baoan Xin'an Wanda Plaza)Lavande Hotel (Shenzhen Baoan Xin'an Wanda Plaza)Lavande Hotel (Shenzhen Baoan Xin'an Wanda Plaza)
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Lavande Hotel (Shenzhen Baoan Xin'an Wanda Plaza) Guest Reviews

4.5/5
Good
1496 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1496)
Positive reviews(1415)
Reviews with photos/video(96)
Friendly front desk staff(125)
Classy environment(90)
Easy to get around(66)
Convenient parking(38)
Delicious breakfast(36)
Near shopping area(32)
Perfect for business trips(27)
Convenient for shopping(23)
Negative reviews(81)
abdellaoui anis
Standard Single Room
Stayed in May 2023
Business travelers
46 review
1.5/5
Posted on Jun 12, 2023
How to convince Chinese hotels manager that the steam machine can not be consider ad iron machine. Please buy iron machine instead. Hard to iron our clothes when stay at your hotels
Response from Property: 7) Dear friend: Thank you very much for your valuable suggestions. We will pay more attention to the details in this regard and do better for your next visit!
Anonymous User
Elegant Double Room
Stayed in Nov 2023
Other
110 review
4.5/5
Great
Posted on Dec 28, 2023
Front desk staff are very friendly and helpful. Overall speaking, it is good one.
Response from Property: The happiest thing every day is to see your good comments. Your good comments are like spring water that nourishes our hearts. We will continue to improve ourselves and strive to make our service better. I look forward to your visit again and wish you a beautiful mood every day.
Boss_007
Standard Single Room
Stayed in May 2024
Business travelers
42 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Very good and Convenient 🤗
Response from Property: 每天最開心的事莫過於看到親們的好評了,您的好評就像山泉水一樣滋潤我們的心田,我們會不斷的完善自己,力求讓我們的服務做的更好。期待您的再次光臨,祝您每天心情都美美噠
Anonymous User
Elegant Double Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 30, 2024
goodgood
Response from Property: 每天最開心的事莫過於看到親們的好評了,您的好評就像山泉水一樣滋潤我們的心田,我們會不斷的完善自己,力求讓我們的服務做的更好。期待您的再次光臨,祝您每天心情都美美噠
Wellington Nolasco
Romantic Room
Stayed in Mar 2023
Couples
17 review
5.0/5
Outstanding
Posted on Jun 25, 2023
Very good
Response from Property: 人在旅途,家在麗楓,衹要您喜歡,衹要您滿意!小夥伴們隨時恭候您回家哦~~
Kermitli
Elegant Double Room
Stayed in Mar 2024
Business travelers
41 review
5.0/5
Outstanding
Posted on Apr 17, 2024
I stayed here on a business trip. It's close to the airport. The room is big. The breakfast is simple. Overall it's good.
Original TextTranslated by Google
Response from Property: The happiest thing every day is to see your good comments. Your good comments are like spring water that nourishes our hearts. We will continue to improve ourselves and strive to make our service better. I look forward to your visit again and wish you a beautiful mood every day.
Lingzizi
Deluxe Suite
Stayed in Feb 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on May 5, 2024
The room is very good, the front desk is also very nice, thumbs up, there is also a parking lot, which is very convenient, one in front and one in the back, there is basically no lack of parking spaces, and the security uncle is also very responsible
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
eiko848
Standard Single Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 9, 2024
Very satisfied, good hygiene, good front desk service
Original TextTranslated by Google
Response from Property: The happiest thing every day is to see your good comments. Your good comments are like spring water that nourishes our hearts. We will continue to improve ourselves and strive to make our service better. I look forward to your visit again and wish you a beautiful mood every day.
Meiyounidexuji_shuilaiyan
Deluxe Double Room
Stayed in Dec 2023
Family
68 review
1.2/5
Posted on Jan 17, 2024
Very bad, mosquitoes flying everywhere at night, the room smells bad, the attitude is not good, anyway, everything is not good...
Original TextTranslated by Google
Response from Property: Dear guest, hello, we are deeply sorry for the inconvenience caused to you. We will feedback your suggestions to our superiors and make improvements as soon as possible. We hope that you will have a different experience next time you stay.
Anonymous User
Elegant Double Room
Stayed in Nov 2023
Other
10 review
5.0/5
Outstanding
Posted on Dec 25, 2023
The room is clean and hygienic. The front desk was very nice when checking in. The staff were gentle and professional. The hotel is owned by Jinjiang. It is really good. It is very comfortable to stay in. The price-performance ratio is very high.
Original TextTranslated by Google
Response from Property: The happiest thing every day is to see your good comments. Your good comments are like spring water that nourishes our hearts. We will continue to improve ourselves and strive to make our service better. I look forward to your visit again and wish you a beautiful mood every day.
Guest User
Business Room (2 Beds)
Stayed in Nov 2023
Family
4 review
5.0/5
Outstanding
Posted on Mar 3, 2024
The hotel facilities are good and the breakfast is rich. The location is super good and the experience is very good. The hotel facilities are complete and the breakfast is rich and varied!
Original TextTranslated by Google
Response from Property: The happiest thing every day is to see your good comments. Your good comments are like spring water that nourishes our hearts. We will continue to improve ourselves and strive to make our service better. I look forward to your visit again and wish you a beautiful mood every day.
Loklok62
Business Room (2 Beds)
Stayed in Feb 2024
Family
11 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Hotel service is good
Original TextTranslated by Google
Response from Property: When you are traveling, your home is at Lavande, as long as you like it, as long as you are satisfied! Friends, we are always waiting for you to come home~~
maxwin
Elegant Double Room
Stayed in Oct 2023
Business travelers
14 review
2.5/5
Posted on Nov 17, 2023
There was a problem with the room this time. The floorboards were cracked and I almost tripped. The key point was that the circuit was broken. I couldn't turn off the lights and couldn't sleep. I changed rooms at 12:00 in the middle of the night. It was too much trouble. The hotel should not have arranged guests if they knew there was a problem with the room!!!
Original TextTranslated by Google
Response from Property: Dear guest, hello, I'm sorry for the inconvenience caused to you. Xiaoli is also improving it recently. According to your opinions, Xiaoli will also adopt them and will work hard to be herself and show her best self. To your guest, I hope that Xiaoli will perform well next time you come to see her!
Guest User
Deluxe Room (2 Beds)
Stayed in Apr 2024
Family
20 review
2.0/5
Posted on May 14, 2024
This is the worst Lavande Hotel I have ever stayed in. 1. The window is next to the road, which is very noisy. 2. The wash basin is very large, and the countertop is very small, so toiletries cannot be placed. Toothbrushes and the like can only be placed under the wash basin (almost close to the floor). 3. Not only is there no hand sanitizer, but there is no soap for washing hands. 4. The glass of the shower room is very transparent, and there is no curtain. If it is a double bed room (it doesn’t matter if you are an individual or a couple), but a twin bed room, whether it is a parent-child or a colleague or a friend, it is very inconvenient. 5. The door switches of the shower room and the cabinet are creaky. 6. The only stool in the room is designed very unreasonably. The seat is very long, and the backrest only reaches the waist. If you want to lean back on the stool, you have to be in a semi-lying state (I give up). 7. The paper towels in the room and the toilet are left over from the previous guest, and they were not replenished when cleaning. The experience is really very bad!
Original TextTranslated by Google
Response from Property: Dear guest, hello, I'm sorry for the inconvenience caused to you. Xiaoli is also improving it recently. According to your opinions, Xiaoli will also adopt them and will work hard to be herself and show her best self. To your guest, I hope that Xiaoli will perform well next time you come to see her!
Guest User
Deluxe Room (2 Beds)
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on May 13, 2024
During the rainy season, the whole corridor smelled a bit damp. After entering the room, I opened the window for ventilation. The room was very clean and in good sanitary condition. Especially the front desk guy, who gave us breakfast coupons, was very nice and patient. Free parking was very considerate. I will stay here again next time.
Original TextTranslated by Google
Response from Property: The happiest thing every day is to see your good comments. Your good comments are like spring water that nourishes our hearts. We will continue to improve ourselves and strive to make our service better. I look forward to your visit again and wish you a beautiful mood every day.