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Verified reviews
Location9.1
Amenities9.0
Service9.2
Cleanliness9.1
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All reviews(278)
Positive reviews(263)
Reviews with photos/video(57)
Convenient location(38)
Easy to get around(23)
Large rooms(22)
Friendly front desk staff(14)
Classy environment(13)
Close to metro(13)
Too noisy(12)
Perfect for business trips(11)
Negative reviews(15)
Maxwell the Traveler
Deluxe King Bed Room
Stayed in May 2025
Solo traveler
87 review
9.0/10
Great
Posted on Jun 19, 2025
Good classic hotel well-kept & maintained, good location near Metro & restaurants. Good staff at front office & housekeeping, but one of security guards has the worse bad behavior towards guests, children, and other employees, ruins anyone's stay there.
Response from Property: 尊敬的賓客:非常感謝您的入住和寶貴意見!我們將會反饋物業公司的保安做出整改和更換!酒店緊靠地鐵12號線福海西站D出口,及輕軌福海西站C出口。入住,交通便利,周邊吃喝豐富!期待您的再次光臨,祝您生活愉快!
metalsausage
Exceptional 2 Double Bed Room
Stayed in Aug 2024
Family
5 review
9.5/10
Amazing
Posted on Sep 23, 2024
Everything was good except for noise pollution, where planes are constantly flying past the hotel as it is near the airport. It didn't affect me but for light sleepers it might.
Response from Property: Thank you very much for staying at this hotel! Adjacent to Exit D of Shenzhen Metro Line 12 Fuhai West Station and Light Rail Fuhai West Station, adjacent to Shenzhen International Convention and Exhibition Center, the hotel is only a 3-minute walk from the ticket checkpoint of the Convention and Exhibition Center, with convenient transportation. Looking forward to your visit again and wishing you a happy life!
meruson
Deluxe King Bed Room
Stayed in Jun 2024
Solo traveler
65 review
10/10
Outstanding
Posted on Jul 6, 2024
Hawaii international hotel is conveniently located near the metro station. it is also near to the exhibition center, airport and the sea. there are many eateries around the hotel as the area has many hotels.
the room is very comfortable. it is well decorated and is equipped with sofa chairs, desk and chair, good for business people.
the buffet breakfast is sumptuous with a lot of variety. the menu changes everyday.
the receptionists and housekeeping staff are helpful, polite and friendly.
6/13
Response from Property: Thank you very much for staying at Hawaii International Hotel and your sincere recognition! The hotel is close to Exit D of Fuhai West Station on Metro Line 12 and Fuhai West Station on the light rail, and adjacent to Shenzhen International Convention and Exhibition Center. It takes about 3 minutes from the hotel to the ticket gate of the Convention and Exhibition Center. The transportation is convenient. We look forward to your visit again and wish you a happy life!
Paul. S
Deluxe King Bed Room
Stayed in Nov 2023
Couple
34 review
10/10
Outstanding
Posted on Dec 7, 2023
This hotel is just round the corner from Fuhai West metro station line 12, exit D. The room is big, clean and good condition. Bathroom and toilet separated, so not wet. Linens, towels changed daily with housekeeping. Water, tea and consumables replaced daily. Hotel and facilties in good condition. Location out of central area but near airport. Easy to move around using metro. Price is cheap for what you get. Smoking allowed in the room, so you can smell a bit of second hand smoke. The girls at the front desk are polite and helpful. Big lobby. Plenty of food nearby within 5 mins walk. Buffet breakfast very simple, Chinese style, but OK. We checked out around 2pm and could leave our luggage with them. Enjoyed our stay here.
Response from Property: Dear guests! Thank you very much for staying at Hawaii International Hotel and your sincere recognition! The hotel is close to Shenzhen International Convention and Exhibition Center, close to Fuhai West Light Rail Station, and Exit D of Fuhai West Metro Line 12 Station. It takes about 3 minutes to get to the Convention and Exhibition Center from the hotel. The transportation is convenient. We look forward to your visit again and wish you a happy life.
OpticsLover
Deluxe 2 Double Bed Room
Stayed in Aug 2024
Business traveler
5 review
9.0/10
Great
Posted on Sep 17, 2024
Not fluent English speaking in front desk but very kind to assist.
Response from Property: Thank you very much for staying at the Hawaii International Hotel! The hotel is located next to Exit D of Fuhai West Station on Metro Line 12 and Fuhai West Station on the light rail. It is adjacent to the Shenzhen International Convention and Exhibition Center, and it takes about 3 minutes to reach the ticket checkpoint of the exhibition center. The transportation is convenient. Looking forward to your visit again and wishing you a happy life!
Paritosh
Business King Bed Room
Stayed in Mar 2024
Business traveler
8 review
10/10
Outstanding
Posted on Apr 24, 2024
The Hawaii International Hotel is fantastic. Good location, Good Service. Front desk persons are not able to speak English but they used translator app. It's fine for foreign traveler.
The Hotel near by (7 Min. working distance) FUHAI WEST metro station and FUHAIXI Railway Station. Use EXIT A or B.
This location also near by Shenzhen World Exhibition and Convention Center.
There have nice train from Guangzhou East Railway Station to FUHAIXI Railway Station.
Response from Property: Dear guests! Thank you very much for staying at Hawaii International Hotel (Convention and Exhibition Branch) and for your sincere recognition! The hotel is close to Shenzhen International Convention and Exhibition Center, Fuhai West Light Rail Station, and Exit D of Fuhai West Station on Metro Line 12. It takes about 3 minutes to get to the Convention and Exhibition Center by one station. The transportation is convenient. We look forward to your visit again and wish you a happy life!
YousifSaad
Business King Bed Room
Stayed in Jan 2024
Business traveler
1 review
10/10
Outstanding
Posted on Mar 2, 2024
The location very near to the intersection convention centre.
Room was very clean and everyday housekeeping was perfect
The receptionist Zhao was great helpful and very nice and always offer to help
All the stuff was easy going and tried their best to help in everything.
The Breakfast was very nice and simple ands the lady there was very helpful
I will recommend this hotel for everyone who wills to visit Shenzhen …
Thank you very much for such a nice experience in staying At Shenzhen
Response from Property: Dear guests! Thank you very much for staying at Hawaii International Hotel (Convention and Exhibition Branch) and for your sincere recognition! The hotel is close to Shenzhen International Convention and Exhibition Center, Fuhai West Light Rail Station, and Exit D of Fuhai West Station on Metro Line 12. It takes about 3 minutes to get to the Convention and Exhibition Center by one station. The transportation is convenient. We look forward to your visit again and wish you a happy life!
QusayQais
Deluxe 2 Double Bed Room
Stayed in Sep 2023
Family
82 review
10/10
Outstanding
Posted on Dec 25, 2023
Enjoyed
Response from Property: 尊敬的客賓!非常感謝您入住夏威夷國際酒店(會展店)和真心的認可!酒店臨近深圳國際會展中心,鄰近城市輕軌福海西站,以及地鐵12號線福海西站D出口,酒店到達會展中心一個站約3分鐘,交通便利。期待您的再次光臨,祝您生活愉快!
k0820551
Deluxe 2 Double Bed Room
Stayed in Apr 2025
Business traveler
76 review
10/10
Outstanding
Posted on May 17, 2025
The room is clean and sanitary, the front desk service is very good, it is recommended for business travel. Convenient to eat and drink around
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for staying at Hawaii (Convention and Exhibition Branch) and for your high recognition! The hotel is close to Exit D of Fuhai West Station on Metro Line 12 and Exit C of Fuhai West Station on the light rail. It is adjacent to Shenzhen World Exhibition and Convention Center. It takes about 3 minutes to get to the ticket gate of the Convention and Exhibition Center from the hotel. The transportation is convenient and there are abundant food and drinks around! We look forward to your visit again and wish you a happy life!
Guest User
Business 2 Double Bed Room
Stayed in Apr 2025
Business traveler
5 review
10/10
Outstanding
Posted on May 2, 2025
Good front desk service, great room facilities, highly recommended
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for staying at Hawaii (Convention and Exhibition Branch) and for your high recognition! The hotel is close to Exit D of Fuhai West Station on Metro Line 12 and Exit C of Fuhai West Station on the light rail. It is adjacent to Shenzhen World Exhibition and Convention Center. It takes about 3 minutes to get to the ticket gate of the Convention and Exhibition Center from the hotel. The transportation is convenient and there are abundant food and drinks around! We look forward to your visit again and wish you a happy life!
Guest User
Business King Bed Room
Stayed in Feb 2025
Business traveler
11 review
10/10
Outstanding
Posted on Apr 7, 2025
The environment is very clean and the service is very considerate
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for staying at Hawaii (Convention and Exhibition Branch) and for your high recognition! The hotel is close to Exit D of Fuhai West Station on Metro Line 12 and Exit C of Fuhai West Station on the light rail. It is adjacent to Shenzhen World Exhibition and Convention Center. It takes about 3 minutes to get to the ticket gate of the Convention and Exhibition Center from the hotel. The transportation is convenient and there are abundant food and drinks around! We look forward to your visit again and wish you a happy life!
Anonymous User
Deluxe King Bed Room
Stayed in Apr 2025
Traveling with friends
15 review
10/10
Outstanding
Posted on Jun 16, 2025
Very close to the subway station, but the overall facilities are a bit old. The front desk lady provided good service and was very responsible and enthusiastic!
Original TextTranslated by Google
Response from Property: Dear guests: The hotel is close to Exit D of Fuhai West Station on Metro Line 12 and Exit C of Fuhai West Station on the light rail. Thank you very much! The hotel is convenient for accommodation and there are abundant food and drinks around! We look forward to your visit again and wish you a happy life!
Guest User
Deluxe King Bed Room
Stayed in Mar 2025
Booked for others
3 review
1.5/10
Posted on May 28, 2025
Guests reported that the hygiene was extremely poor, towels were stained with feces, the service attitude was very unfriendly, and the facilities were outdated.
Original TextTranslated by Google
Response from Property: The hotel is close to Exit D of Fuhai West Station on Metro Line 12 and Exit C of Fuhai West Station on the light rail. It is adjacent to Shenzhen International Convention and Exhibition Center. It takes about 3 minutes to get to the ticket gate of the Convention and Exhibition Center from the hotel. The transportation is convenient and there are abundant food and drinks around! Thank you for your malicious comments. The quality of your guests needs to be improved. Although it is like a fly. We still try our best to avoid it affecting the next guest. I wish you all a happy life!
Anonymous User
Business King Bed Room
Stayed in Mar 2025
Business traveler
2 review
1.2/10
Posted on Apr 18, 2025
Very rubbish, I don't know where the good reviews came from. Except for the room size, there is nothing good about it. 1. The smell of air conditioner freshener is heard as soon as you enter the lobby, and the elevator is even more smelly. The corridor is dirty and smelly, and the room also smells like air freshener; 2. For the room fee of 373 yuan, the breakfast is white porridge with steamed buns, pickled mustard, instant noodles and eggs, as well as soy milk and milk; 3. The front desk service is too average. When asked about the hotel, they don't know anything and can only say sorry; 4. The KTV on the third floor and the foot bath shop on the second floor share the same elevator, and the staff is very complicated.
Original TextTranslated by Google
Yuzhongyipianhei
Deluxe 2 Double Bed Room
Stayed in Feb 2025
Business traveler
18 review
9.7/10
Amazing
Posted on Mar 30, 2025
Not far from the airport, very close to the subway, very convenient to the convention center, there are many restaurants around the hotel, it is also convenient to eat ~ close the window ~ the noise from the passing plane is okay, I can accept it, the room is quite big ~ it would be better if the bed is updated. .
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hawaii (Convention and Exhibition Hotel) and for your high recognition! The hotel is close to Exit D of Fuhai West Station on Metro Line 12 and Exit C of Fuhai West Station on the light rail. It is adjacent to Shenzhen International Convention and Exhibition Center. It takes about 3 minutes to get to the ticket gate of the Convention and Exhibition Center from the hotel. The transportation is convenient and there are abundant food and drinks around! Looking forward to your visit again and wish you a happy life!