Mango 100 Apartment (Shenzhen Pingshan High-speed Railway Station Cultural Settlement Store) Reviews

Response from Property: Thank you for your comment. We are sorry to bring you a bad feeling. We attach great importance to the problem you reflected. We will definitely strengthen employee management and improve service awareness. Regarding the problem of small room you mentioned, we strictly fill it in according to the mark on the property certificate. If you want a large living environment, you can choose other room types in our home next time to increase the experience. Finally, I sincerely wish you a happy life and smooth work.

Response from Property: Welcome, dear friends from Brazil! We wish your entire family a wonderful trip in China. Our apartment is located near the high-speed railway station in Ping'shan District, Shenzhen. The No. 14 subway line directly leads to the city center, and there is a Tianhong Mall nearby, with many delicious foods on the third and fourth floors. We provide clean and tidy rooms, a warm and comfortable rest environment, to make your friends staying in our apartment feel at ease. This is our eternal pursuit. We wish you and your family a wonderful journey and memories in China. We look forward to your and your friends' coming again.

Response from Property: Dear Guest,Hello! Thank you for choosing our apartment and sharing your experience! We are glad you recognized our cleanliness and affordability. Regarding the towels and kitchen utensils mentioned by you, we would like to provide additional clarification and apologize for any inconvenience: The apartment kitchen is equipped with basic cooking utensils (such as pots, pans, and tableware). However, to ensure hygiene and safety, the utensils are provided on a "on-demand" basis. During your stay, if you need to use them, please feel free to call the front desk, and we will promptly equip you with the utensils.Thank you very much for your detailed feedback, which helps us identify shortcomings in our communication. To express our apologies, when you make a reservation next time, please note "Exclusive for Returning Guests," and we will reserve a kitchen utensil set for you. Meanwhile, the apartment is surrounded by complete facilities and convenient transportation. We look forward to your next visit and hope to provide you with a more convenient stay experience!Best regards

Response from Property: [Service first, customers first] Seeing your sharing really warms my heart. Many guests, like you, praise our apartment's service as the most heartwarming, but your affirmation is N times more heartwarming than our service. Thank you for your generous praise and recognition. This is our biggest motivation to move forward, and we will continue to maintain it! Remember to come again, Mango Apartment is always here waiting for you~~

Response from Property: We are sorry for the bad experience you have. We don't know what you mean by refund. Our merchant did not collect your deposit, and the platform did not collect the deposit. Which part of the money do you want to refund? If you have any questions in this regard, please contact us through the platform. Thank you.

Response from Property: 【窗外好景，陽光暖暖】看到親的評價，我們內心暖暖的。您的喜歡就是我們最大的動力，我們堅持以高服務來迎接每一批客户，獨立陽台的落地大玻璃窗，透過窗户灑滿床上的陽光，讓房間內更加温馨舒適，衹為讓您入住更加舒適，我們熱忱期待您的再次體驗....

Response from Property: Thank you for your five-star praise. Providing guests with a good resting station, thinking about what customers think and helping them solve problems is what we have always been pursuing. Looking forward to meeting you again, wish you a safe journey and a happy life.

Response from Property: [Service first, customers first] Seeing your sharing really warms my heart. Many guests, like you, praise the service of our apartment as the most heartwarming, but your affirmation is N times more heartwarming than our service. Thank you for your generous praise and recognition. This is our biggest motivation to move forward, and we will continue to keep it up! Remember to come again, Mango Apartment is always here waiting for you~~

Response from Property: [Beautiful view outside the window, warm sunshine] Seeing your comments, we feel warm inside. Your likes are our greatest motivation. We insist on welcoming every batch of customers with high-quality services. The large floor-to-ceiling glass windows of the independent balcony, through which the sunshine shines on the bed, make the room more warm and comfortable, just to make your stay more comfortable. We warmly look forward to your experience again...

Response from Property: [Pet-friendly and fitness-friendly] Thank you for your true and detailed five-star evaluation of our apartment, and for the real pictures, which make everyone feel like they are not there but are better than being there. On behalf of all the staff, I would like to thank you again and look forward to meeting you again. There is a gym on the first floor of our apartment, and you can sweat as much as you like if you love fitness. Thank you for your kindness, and we will also work hard for more guests, better service and higher quality with your expectations.

Response from Property: [Convenient parking and convenient charging] Dear guests: Thank you very much for your support and recognition of our hotel and for giving us a five-point praise. It is an honor to provide you with professional and considerate services. There are two underground parking lots under the apartment building, with sufficient parking spaces. Charging piles are installed in the parking lot, which is convenient for charging. Your satisfaction is the best affirmation of our efforts. We look forward to your visit again with your family and friends. I wish you a smooth work and a happy life! Looking forward to seeing you next time!

Response from Property: [Beautiful view outside the window, warm sunshine] Seeing your comments, we feel warm inside. Your likes are our greatest motivation. We insist on welcoming every batch of customers with high-quality services. The large floor-to-ceiling glass windows of the independent balcony allow sunlight to shine on the bed through the windows, making the room more warm and comfortable, just to make your stay more comfortable. We warmly look forward to your experience again...

Response from Property: Thank you very much for your authentic and detailed five-star evaluation of our apartment, and for providing real pictures, which make everyone feel as if they are not there. On behalf of all the staff, I would like to thank you again and look forward to seeing you again. There is a gym on the first floor of our apartment. If you love fitness, you can sweat to your heart's content. Thank you for your kindness. We will also work hard to serve more guests, provide better services and provide higher quality with your expectations.

Response from Property: 【服務至上，客户第一】看到您的分享，真的是暖到心窩裡，很多客人和您一樣，誇讚我們公寓的服務是最暖心的，但是您的肯定比我們的服務更令人暖心N倍，謝謝您毫不吝嗇的誇讚和認可，這是我們往前沖的最大的動力，我們會繼續保持的！記得再來喲，芒果公寓一直在這裏等着您~~