Shenzhen Pingshan Kengzi Subway Station Atour Hotel

Shenzhen Pingshan Kengzi Subway Station Atour Hotel Reviews

Shenzhen Pingshan Kengzi Subway Station Atour Hotel

No 111 Zixing road, Kengzi street, Pingshan district, Shenzhen, Pingshan District, Shenzhen, Guangdong, ChinaSee Hotel Details
Shenzhen Pingshan Kengzi Subway Station Atour Hotel
Shenzhen Pingshan Kengzi Subway Station Atour HotelShenzhen Pingshan Kengzi Subway Station Atour HotelShenzhen Pingshan Kengzi Subway Station Atour Hotel
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1 night

Guest Reviews

9.7/10
Excellent
575 review
Verified reviews
Location9.7
Amenities9.7
Service9.8
Cleanliness9.8
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All reviews(575)
Positive reviews(572)
Reviews with photos/video(49)
Delicious breakfast(56)
Large rooms(32)
Friendly front desk staff(30)
Easy to get around(27)
Perfect for business trips(25)
Great air circulation(16)
Close to metro(10)
Convenient for shopping(9)
Negative reviews(3)
User Details
Elegant Queen Room
Stayed in May 2025
Business traveler
11 review
10/10
Outstanding
Posted on Jul 4, 2025
Everything is top notch. The location is great too.
Response from Property: Dear Duo friends, Duoer is overjoyed by your praise. Meeting is fate. Duoer is really happy to leave such a good impression on you! We are still waiting for you here. As time goes by, we will never leave~
Leslie
Superior 2-bed Room
Stayed in Oct 2024
Business traveler
8 review
9.0/10
Great
Posted on Nov 25, 2024
The hotel is clean and has good amenities in the room. Good service from the front office staff and polite.
Response from Property: All that Duoer has done is to hope that you are satisfied with your stay, we will continue to work hard and look forward to meeting you next time.
Wing Ning
Elegant Queen Room
Stayed in Mar 2025
Family
3 review
8.0/10
Very Good
Posted on Apr 19, 2025
Nil ok
Response from Property: 嘿嘿,聽到您的讚美,朵兒心裏美滋滋的,但是我們會不驕不躁,努力服務每一位客人,您的開心就是我們最大的動力。朵兒最後祝您身體健康,工作順利!
Guest User
Elegant Queen Room
Stayed in Mar 2025
Business traveler
1 review
2.0/10
Posted on Apr 18, 2025
This experience was really bad. The room was cramped and small, and the hygiene was poor. The most infuriating thing is that someone put someone's dirty quilt on the sofa in my room. After I complained to the front desk, they took a long time to clean up the room. I waited for half an hour before they came to clean up the room. The service was terrible. I will never live in Atour again in this life!
Original TextTranslated by Google
Response from Property: Hello! First of all, thank you for choosing Duoer. Thank you for informing us of the problems you encountered during your stay in this hotel. We will definitely strengthen training. We are very sorry that we failed to meet your expectations. Please allow us to express our most sincere apologies to you. We look forward to your visit again. Duoer will definitely bring you a different stay experience.
WinwinHO
Superior 2-bed Room
Stayed in Sep 2024
Couple
30 review
8.5/10
Very Good
Posted on Oct 14, 2024
The hotel staff is polite, the room is tidy and clean, and the breakfast buffet includes many choices and tastes good
Original TextTranslated by Google
Response from Property: Duo Xiaoer is very sad that we did not get your 5-point affirmation. Duo'er will always work hard to do better! Just to bring you a better stay experience, please believe that we, Duo'er, will continue to improve and do better and better. , I hope that I will let you see a different Atour next time you visit. Duoer is looking forward to meeting you next time and will bring you a different surprise~
Daizhuotiantianqulvyou
Superior Queen Room
Stayed in Aug 2024
Couple
79 review
10/10
Outstanding
Posted on Sep 17, 2024
After a day, I stayed at the Atour Hotel in Kengzi again! Before checking in this time, I specially became a gold card member of Atour and experienced the hotel's breakfast. The hotel's breakfast is very rich in variety, but when I went there at meal time, almost no one ate it. This may be because there are so few people ordering breakfast. Reason! I will definitely stay at this hotel again when I come to Pingshan! It is really the best hotel near Pingshan. The price-performance ratio of around 300 is very good!
Original TextTranslated by Google
Response from Property: The guest officer's satisfaction is the greatest encouragement to Duo'er. Duo'er's home has books, tea, and enthusiastic friends. If you love her, you have to say it out loud. Duo'er also likes the guest officer very much and looks forward to your guest. Come next time~
Guest User
Elegant Queen Room
Stayed in Aug 2024
Business traveler
5 review
10/10
Outstanding
Posted on Sep 11, 2024
Newly opened, the lobby is very grand, the rooms are larger than other Atour hotels, the bedding and hygiene are very clean, the breakfast is rich and varied, and the taste is good. Although it is newly opened, the service of the staff is very standard, and I am satisfied
Original TextTranslated by Google
Response from Property: The guest officer's satisfaction is the greatest encouragement to Duo'er. Duo'er's home has books, tea, and enthusiastic friends. If you love her, you have to say it out loud. Duo'er also likes the guest officer very much and looks forward to your guest. Come next time~
Guest User
Elegant Queen Room
Stayed in Aug 2024
Business traveler
6 review
10/10
Outstanding
Posted on Sep 10, 2024
I was on a business trip nearby and happened to see that Atour had just opened. I stayed for one night with the intention of giving it a try. The room was really good and I got a free upgrade. The room listed on the platform was about 25 square meters. I think The hotel is too reserved. The room is much more than 25 square meters. It is much larger than other hotels I have stayed in before. The hotel is also very soundproofed. From what the front desk staff said, it seems to be double-glazed. The room also has unlimited charging, which is very convenient for us. Kind of a business trip. I originally thought that the newly opened hotel would have a strong formaldehyde smell, but after staying there for one night, there was no such smell. The hotel's formaldehyde treatment was very good. It is indeed a very thoughtful and good brand. In addition, their breakfast is quite rich, with similar types. Atour is standard. If you are traveling on business, you can try this hotel.
Original TextTranslated by Google
Response from Property: Hehe, Duo'er is very happy to hear your praise, but we will not be arrogant or impatient and work hard to serve every guest. Your happiness is our biggest motivation. Duoer finally wishes you good health and smooth work!
Guest User
Elegant Queen Room
Stayed in Nov 2024
Solo traveler
1 review
7.0/10
Posted on Dec 30, 2024
The corridor smells strong, the air conditioner doesn't cool, and it's still 27 degrees after turning it on all night. The experience is not good. The room reservation includes a late-night porridge service, but I didn't remind you when I arrived.
Original TextTranslated by Google
Response from Property: Hello! First of all, thank you for choosing Duoer. Thank you for informing us of the problems you encountered during your stay in this hotel. We will definitely strengthen training and improve the hotel's facilities and equipment. We are very sorry that we failed to meet your expectations. Please allow us to express our most sincere apologies to you. We look forward to your visit again. Duoer will definitely bring you a different stay experience.
Guest User
Jimu Double Bed Room
Stayed in Nov 2024
Business traveler
11 review
5.5/10
Posted on Dec 7, 2024
The carpet in the corridor smells too bad and the ventilation is poor. The corridor lights are not on. It is not ventilated and is not recommended for stay.
Original TextTranslated by Google
Response from Property: Hello! First of all, thank you for choosing Duoer. Thank you for informing us of the problems you encountered during your stay in this hotel. We will definitely strengthen training and improve the hotel's facilities and equipment. We are very sorry that we failed to meet your expectations. Please allow us to express our most sincere apologies to you. We look forward to your visit again. Duoer will definitely bring you a different stay experience.
Wwhxiong
Superior 2-bed Room
Stayed in Sep 2024
Family
3 review
8.0/10
Very Good
Posted on Oct 9, 2024
The staff at the counter were very helpful and provided tea. The check-in procedure is very fast, the corridor is spacious, and the room is larger than other Atour hotels. It is newly opened and the room is very clean. I am satisfied so far.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your review! Your valuable suggestions are of great help to our progress, and we look forward to receiving more feedback from you. We sincerely welcome your next visit!
MiorWong
Superior 2-bed Room
Stayed in Aug 2024
Traveling with friends
9 review
8.5/10
Very Good
Posted on Nov 11, 2024
This is my first time staying at the hotel. There are many delicious restaurants and shopping malls nearby, which is great!
Original TextTranslated by Google
Response from Property: Hehe, Duo'er is very happy to hear your praise, but we will not be arrogant or impatient and work hard to serve every guest. Your happiness is our biggest motivation. Duoer finally wishes you good health and smooth work!
Guest User
Jimu Twin Room
Stayed in Oct 2024
Solo traveler
3 review
8.7/10
Very Good
Posted on Nov 18, 2024
The sound insulation is not good, I kept hearing the banging sound at night
Original TextTranslated by Google
Response from Property: Everything we do is to hope that you will be satisfied with your stay. We will continue to work hard and look forward to meeting you next time.
Guest User
Jimu Twin Room
Stayed in Sep 2024
Traveling with friends
2 review
9.5/10
Amazing
Posted on Oct 20, 2024
The hotel facilities are good and the details are thoughtfully designed.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your review! Your valuable suggestions are of great help to our progress, and we look forward to receiving more feedback from you. We sincerely welcome your next visit!
Guest User
Elegant Queen Room
Stayed in Sep 2024
Business traveler
1 review
9.5/10
Amazing
Posted on Oct 20, 2024
Neat and clean, facilities are in place, breakfast food is delicious
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your review! Your valuable suggestions are of great help to our progress, and we look forward to receiving more feedback from you. We sincerely welcome your next visit!