Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(893)
Positive reviews(886)
Reviews with photos/video(107)
Classy environment(65)
Easy to get around(57)
Many amenities(44)
Friendly front desk staff(42)
Perfect for business trips(28)
Convenient for shopping(26)
Close to metro(23)
Good audiovisual experience(15)
Negative reviews(7)
Guest User
Guestroom - 1-Bedroom (Fridge, Balcony)
Stayed in Feb 2025
Solo traveler
15 review
10/10
Outstanding
Posted on Mar 5, 2025
the apartment was new and relatively close to the subway. On entering the building, they ask who your reservation is with since there are a few operaters. I speak simple chinese but if u dont i think it will be easy enough to get by. The apartment was three rooms...kitchen living room and bedroom...compact but cute
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey.
Guest User
Premier Grand Deluxe Projector Double Bed Room (All-In-One Washer Dryer + Fridge + HD Projection)
Stayed in Apr 2025
Business traveler
9 review
9.5/10
Amazing
Posted on May 25, 2025
Very Good!!!
Response from Property: 🌟 感謝您的好評!您的滿意是我們最大的動力,期待下次繼續為您帶來驚喜呀~
The room is large and clean. The supplies are complete. The soundproofing is very good. You can see the night view at night and the sunrise in the morning. It is convenient for shopping around. The boss is very nice and gave me a free upgrade to a projection room😂
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Anonymous User
Premier Grand Cozy Projector Double Bed Room (Dryer+Washing Machine + Fridge + HD Projection)
Stayed in Nov 2024
Solo traveler
14 review
9.5/10
Amazing
Posted on Dec 17, 2024
It's about an eight-minute walk from the subway station, which is not too far. There are a lot of places to eat nearby. Dajin Shopping Mall is right next to the subway station. It is most convenient to go to Shenzhen North High-speed Railway Station. It's a bit far to Luohu or Futian, but it's very cost-effective and worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Facilities: TV projection, refrigerator, air conditioner, washing machine, etc.
Hygiene: Clean
Environment: The environment is good. There is a Tianhong shopping mall and a night snack street around the building.
Service: It's OK. If you have any needs, just go to the front desk and they will help you solve them.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Very clean, tidy, comfortable and breathable, the quilt is very soft, the pillows are also very comfortable, the room is spacious, the hygiene is very good and clean, mineral water is provided every day, it is very convenient downstairs, there is a 24-hour mini supermarket and convenience store! Worth choosing the best hotel!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your strong support to Xicheng Hotel. Your satisfaction is the driving force for the hotel's progress. Needless to say, just come often! I wish you: smooth work and a good mood every day O (∩ _∩ ) O ~
Guest User
Premier Grand Cozy Projector Double Bed Room (Dryer+Washing Machine + Fridge + HD Projection)
Stayed in Oct 2024
Traveling with friends
1 review
9.5/10
Amazing
Posted on Nov 2, 2024
It’s better to contact the hotel when you are about to arrive😊Go to the Qiankeng Metro Exit B and go left and use navigation for about 10 minutes. Next to it is the Tianhong Business District, which is very convenient for eating and shopping. The handsome guy at the front desk upgraded it to one bedroom and one living room. The environment is very good and well-equipped. Washing and drying in one, I will come again next time I have a chance. (It is recommended that you pay attention to details when cleaning. There are betel nut shells behind the door and inside the cabinet that need to be cleaned)
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your strong support to Xicheng Hotel. Your satisfaction is the driving force for the hotel's progress. Needless to say, just come often! I wish you: smooth work and a good mood every day O (∩ _∩ ) O ~
The transportation is very convenient. There is a subway station less than 500 meters away. There is also a parking lot there. There are many hotels in this building. This hotel has the best experience. I have changed accommodation before, so I know the advantages and advantages of this hotel. The price-performance ratio is very high, especially it is equipped with a dryer, washing machine, refrigerator, projector, floor-standing clothes drying rack, etc. It is very convenient to live in. The service attitude of the front desk and cleaning lady is also very good, because I stayed for several days, and the bedding The supply of daily necessities is also responsive to requests, and problems are solved quickly. The most important thing is that it is a new hotel. I don’t need to tell you what this means. The health condition is very good, so please give me a try.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your strong support to Xicheng Hotel. Your satisfaction is the driving force for the hotel's progress. Needless to say, just come often! I wish you: smooth work and a good mood every day O (∩ _∩ ) O ~
There was not even a stool, the TV was not connected, the mattress was uncomfortable, and the air conditioner was facing the head of the bed. There were mosquitoes in the middle of the night. I asked the front desk and they said they had no mosquito coils and that I could just turn on the air conditioner. I stayed up all night and my head and arms are stiff and achy.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you for your comments! The hotel advocates "heart service". We are trying hard to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again.
I enjoyed my stay here and the overall experience was great! The room is clean and tidy, and the bed is very comfortable, allowing for a good sleep. The location of the hotel is also very convenient, making it easy to go to nearby attractions and restaurants. The staff were friendly and helpful and everything went smoothly from check-in to check-out. I would consider staying here again. 👍
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your strong support to Xicheng Hotel. Your satisfaction is the driving force for the hotel's progress. Needless to say, just come often! I wish you: smooth work and a good mood every day O (∩ _∩ ) O ~
After staying here for about 8 days, the service can be rated as five stars, and the cleaning is also very timely. If I am not satisfied at all, the front desk staff will help me get it right away. The floor is also good, the view is very good, the suite I live in is generally very comfortable, and among several hotels, their service and environment should be the first. One second.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your strong support to Xicheng Hotel. Your satisfaction is the driving force for the hotel's progress. Needless to say, just come often! I wish you: smooth work and a good mood every day O (∩ _∩ ) O ~
The environment is very good, hygienic and clean, and there is considerate customer service. The key is that the washing machine and drying function are very convenient, the projector is also very easy to use, the viewing experience is excellent, the price is also very affordable, and the price-performance ratio is great.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your strong support to Xicheng Hotel. Your satisfaction is the driving force for the hotel's progress. Needless to say, just come often! I wish you: smooth work and a good mood every day O (∩ _∩ ) O ~
The water heater is dripping, the hygiene is average, and there are few daily necessities
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you for your comments! The hotel advocates "heart service". We are trying hard to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again.
The service awareness is perfect, both at the front desk and in the room. The facilities are complete. The washing machine and small refrigerator provide a family-like accommodation environment. The room is cleaned perfectly. The night view from high to low gives people a sense of enjoyment. Full marks recommended.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your strong support to Xicheng Hotel. Your satisfaction is the driving force for the hotel's progress. Needless to say, just come often! I wish you: smooth work and a good mood every day O (∩ _∩ ) O ~